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Central Credit Union reviews

Central Credit Union reviews
Rated Excellent • 4.97/5

Central Credit Union reviews

Verified business Last reviewed within 7 days Consumer credit awards winner
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Review summary

People rate this company as Excellent based on 3,077 product reviews

Average score of 4.97/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%

Central Credit Union is loved for its friendly, helpful staff who make saving and borrowing easy and stress-free. The loan process is quick and straightforward, with affordable rates that really help during tough times. However, a few have mentioned delays in payments and some rude email responses that could do with improvement.

Positive themes

  • Central Credit Union staff are friendly, helpful and always ready to assist.
  • Applying for loans and saving with Central Credit Union is quick and easy.
  • Central Credit Union offers affordable loans with low interest rates.

Negative themes

  • Some experienced delays in payment transfers from Central Credit Union.
  • A few found email responses rude and lacking apologies.
  • Occasional poor customer service and lack of professionalism reported.
Summarised by AI
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About Central Credit Union

Central Credit Union, formely known as Central Liverpool Credit Union is a financial cooperative located in Liverpool, offering a range of savings accounts, loans, and other financial products to its members. It operates with the goal of promoting financial inclusion and well-being among the local community. As a credit union, it is owned and controlled by its members, ensuring that profits are returned to them in the form of better rates and services.

Are you looking for a great credit union to assist your financial needs? Our Central Credit Union reviews can help you decide if they're the right option for you.

If you’re considering using one of many services Central Credit Union offers, check out our reviews first. Discover which services members are using and how satisfied they've been so far. Learn more about the benefits of being an Central Credit Union member. All of this and more can be found in our Central Credit Union reviews.

Smart Money People is the place for Central Credit Union reviews. Read and write reviews and help us to increase trust and transparency in Financial Services

Central Credit Union at a glance

Reviews for Central Credit Union

Showing 11 of 3077 company reviews • Last reviewed within 7 days

Amy foreman

Loans • 16th April 2026

Really helpful staff, no problems getting my loan . Would recommend to friends and family

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Rated Excellent • 5/5
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They go that extra mile

Savings • 16th April 2026

Central credit union go the extra mile when it comes to customers. They really put the heart of the community into what they do.

{"display":"Craig Thexton","full_name":"Craig Thexton","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Cant speak highly enough about the team.

    Cant speak highly enough about the team. They have helped me out so much.

    {"display":"Kelly j","full_name":"Kelly j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kelly j 16th April 2026
  • 5/5

    Always happy to help and support you and give you ad...

    Always happy to help and support you and give you advice.

    {"display":"Kelly j","full_name":"Kelly j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kelly j 16th April 2026
  • 5/5

    From a happy customer Andrea

    All of the staff who dealt with me From the Park rd branch. Plus the loans branch have been amazing. Jane and Natasha. Always happy... All of the staff who dealt with me From the Park rd branch. Plus the loans branch have been amazing. Jane and Natasha. Always happy to help. The whole organisation is a god send. Read more Read less

    {"display":"Andrea ","full_name":"Andrea ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Andrea 16th April 2026
  • 5/5

    Always very friendly and really do care

    Always very friendly and really do care

    {"display":"Stacey m","full_name":"Stacey m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Stacey m 16th April 2026
  • 5/5

    Best Credit Union

    called for balances staff very friendly and helpful amazing service Natasha Cadman

    {"display":"n","full_name":"n","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    n 16th April 2026
  • 5/5

    friendly

    staff are always friendly an helpful ,always go above an beyond to help out

    {"display":"Jane Weir","full_name":"Jane Weir","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jane Weir 16th April 2026
  • 5/5

    Wonderful team, who’ve provided loans with little ha...

    Wonderful team, who’ve provided loans with little hassle and low interest

    {"display":"Tyreece I","full_name":"Tyreece I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tyreece I 16th April 2026
  • 5/5

    Best credit union

    Been with the credit. Union 18 years always professional helpful and polite

    {"display":"Heather T","full_name":"Heather T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Heather T 16th April 2026
  • 5/5

    100% would use again

    Extremely polite and helpful staff, affordable loans

    {"display":"Lisa","full_name":"Lisa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lisa 16th April 2026

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