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Central Credit Union reviews

Central Credit Union reviews
Rated Excellent 4.96/5

Central Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 2,921 product reviews

Average score of 4.96/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Central Credit Union have trended positively over the past 90 days

Latest positive rating

5/5

Fast, helpful, with the interest on any loans

Always fast with my loans normally within couple of days if not busy, plus if you do have any problems tbere aleasy very helpful with resolving any issues u have

{"display":"Lyn f","full_name":"Lyn f","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Lyn f 25th July 2025

Latest negative rating

2/5

No help at all and quite rude.

I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was... I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an email back which just as always read extremely rude. No apologies but we must wait or any way around it just to help a good customer. Just no your loan is due when it’s due and that’s that basically. I just think their written correspondence could do with some training in how to speak to people. Read more Read less

{"display":"Estelle Monaghan","full_name":"Estelle Monaghan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Estelle Monaghan 11th July 2025

About Central Credit Union

Central Credit Union, formely known as Central Liverpool Credit Union is a financial cooperative located in Liverpool, offering a range of savings accounts, loans, and other financial products to its members. It operates with the goal of promoting financial inclusion and well-being among the local community. As a credit union, it is owned and controlled by its members, ensuring that profits are returned to them in the form of better rates and services.

Are you looking for a great credit union to assist your financial needs? Our Central Credit Union reviews can help you decide if they're the right option for you.

If you’re considering using one of many services Central Credit Union offers, check out our reviews first. Discover which services members are using and how satisfied they've been so far. Learn more about the benefits of being an Central Credit Union member. All of this and more can be found in our Central Credit Union reviews.

Smart Money People is the place for Central Credit Union reviews. Read and write reviews and help us to increase trust and transparency in Financial Services

Central Credit Union at a glance

Reviews for Central Credit Union

Showing 11 of 2921 company reviews Last reviewed within 7 days

Fast, helpful, with the interest on any loans

Loans 25th July 2025

Always fast with my loans normally within couple of days if not busy, plus if you do have any problems tbere aleasy very helpful with resolving any issues u have

Rated Excellent 5/5
Read more product reviews

I've always had a very good experience, staff have a...

Loans 25th July 2025

I've always had a very good experience, staff have always provided help

Rated Excellent 5/5
Read more product reviews
  • 5/5

    CCU have literally provided a life line to me and my...

    CCU have literally provided a life line to me and my family for many years. We are a disabled family and have a very difficult... CCU have literally provided a life line to me and my family for many years. We are a disabled family and have a very difficult family situation with me having to care for two of my adult children having complex disabilities. This puts a strain on the whole family with me being 71 and also being disabled myself. But whenever in crisis I can always turn to CCU for help or advice and they always help and support me. My family would have gone under had it not been for CCU, my ‘constant’ during family crisis. CCU also help me greatly with saving and money management, unlike other financial institutions, they don’t just say NO’ and close the door. Thank you CCU from the bottom of my heart x. Glen Fletcher x Read more Read less

    {"display":"Glen fletcher","full_name":"Glen fletcher","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Glen fletcher 25th July 2025
  • 5/5

    Excellent Customer Service & Support All Round

    Staff are super lovely , extremely helpful & advice the best for you personally. I have been with central Liverpool credit union for almost 10... Staff are super lovely , extremely helpful & advice the best for you personally. I have been with central Liverpool credit union for almost 10 years & my experience with them over the years has always been great. Read more Read less

    {"display":"Laurie Lyons","full_name":"Laurie Lyons","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1287108.png"}}'s avatar
    Loans
    Laurie Lyons 24th July 2025
  • 5/5

    Everytime I ring the girls are always so helpful.

    Everytime I ring the girls are always so helpful. I don’t understand how it works properly and I never feel silly talking to them

    {"display":"Lauren k","full_name":"Lauren k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lauren k 24th July 2025
  • 5/5

    Excellent Service.

    Excellent Service. Communication is amazing and someone always gets back to you sooner rather than later. Staff are very helpful and friendly.

    {"display":"Georgia P","full_name":"Georgia P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Georgia P 24th July 2025
  • 5/5

    Email responses are quick and helpful also phone cal...

    Email responses are quick and helpful also phone calls are quick and easy

    {"display":"Kyra Higgins","full_name":"Kyra Higgins","avatar":{"url":"\/assets\/uploads\/avatars\/users\/773205.png"}}'s avatar
    Loans
    Kyra Higgins 22nd July 2025
  • 5/5

    I have always really enjoyed the support I get from...

    I have always really enjoyed the support I get from credit union there all really helpful and kind credit union helps me every year to... I have always really enjoyed the support I get from credit union there all really helpful and kind credit union helps me every year to support my children am a really happy customer Read more Read less

    {"display":"Kimberley E","full_name":"Kimberley E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kimberley E 22nd July 2025
  • 5/5

    They have always looked after me thank you

    They have always looked after me thank you

    {"display":"Joesph G","full_name":"Joesph G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Joesph G 22nd July 2025
  • 5/5

    Got children in seniors and in preschool

    With having two children in seniors and one in preschool, school uniforms are so expensive so this helps me so to be able to get... With having two children in seniors and one in preschool, school uniforms are so expensive so this helps me so to be able to get all uniforms shoes and bags and essentials in for September Read more Read less

    {"display":"Laura C","full_name":"Laura C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Laura C 22nd July 2025
  • 5/5

    The process is simple to apply for loans and ensurin...

    The process is simple to apply for loans and ensuring that people are able to afford the repayments at great rates. Staff are quick to... The process is simple to apply for loans and ensuring that people are able to afford the repayments at great rates. Staff are quick to answer queries over the phone and email. Read more Read less

    {"display":"Jjd","full_name":"Jjd","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1135221.png"}}'s avatar
    Loans
    Jjd 22nd July 2025

    Products from Central Credit Union

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