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Central Credit Union reviews

Central Credit Union reviews
Rated Excellent • 4.96/5

Central Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 2,993 product reviews

Average score of 4.96/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Central Credit Union have trended positively over the past 90 days

Latest positive rating

5/5

Best in the northwest

Maybe fix the phone lines to make staff more reachable

{"display":"Carla S","full_name":"Carla S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Carla S 26th August 2025

Latest negative rating

2/5

No help at all and quite rude.

I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was... I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an email back which just as always read extremely rude. No apologies but we must wait or any way around it just to help a good customer. Just no your loan is due when it’s due and that’s that basically. I just think their written correspondence could do with some training in how to speak to people. Read more Read less

{"display":"Estelle Monaghan","full_name":"Estelle Monaghan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Estelle Monaghan 11th July 2025
See more reviews for Central Credit Union products

About Central Credit Union

Central Credit Union, formely known as Central Liverpool Credit Union is a financial cooperative located in Liverpool, offering a range of savings accounts, loans, and other financial products to its members. It operates with the goal of promoting financial inclusion and well-being among the local community. As a credit union, it is owned and controlled by its members, ensuring that profits are returned to them in the form of better rates and services.

Are you looking for a great credit union to assist your financial needs? Our Central Credit Union reviews can help you decide if they're the right option for you.

If you’re considering using one of many services Central Credit Union offers, check out our reviews first. Discover which services members are using and how satisfied they've been so far. Learn more about the benefits of being an Central Credit Union member. All of this and more can be found in our Central Credit Union reviews.

Smart Money People is the place for Central Credit Union reviews. Read and write reviews and help us to increase trust and transparency in Financial Services

Central Credit Union at a glance

Reviews for Central Credit Union

Showing 11 of 2993 company reviews • Last reviewed within 7 days

Best in the northwest

Loans • 26th August 2025

Maybe fix the phone lines to make staff more reachable

{"display":"Carla S","full_name":"Carla S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Excellent service and very friendly staff

Loans • 26th August 2025

Excellent service and very friendly staff

{"display":"marina ladynska","full_name":"marina ladynska","avatar":{"url":"\/assets\/uploads\/avatars\/users\/467079.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Spoke to amazing women called Karen who made my expe...

    Spoke to amazing women called Karen who made my experience as a new customer alot more easier she was so friendly warm and really nice to speak to

    {"display":"Kerry","full_name":"Kerry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kerry 26th August 2025
  • 5/5

    Quick easy and professional communication was spot on

    Quick easy and professional communication was spot on

    {"display":"nicola ","full_name":"nicola ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    nicola 22nd August 2025
  • 5/5

    Friendly staff who will really help with all aspects...

    Friendly staff who will really help with all aspects of lending and saving money

    {"display":"Gillian D","full_name":"Gillian D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Gillian D 21st August 2025
  • 5/5

    I have been a member of CCU for 6 months now and eve...

    I have been a member of CCU for 6 months now and every time I have contacted them via phone or the website they have... I have been a member of CCU for 6 months now and every time I have contacted them via phone or the website they have always been so helpful. I always recommend them to friends & family. Read more Read less

    {"display":"Kristina B","full_name":"Kristina B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kristina B 21st August 2025
  • 5/5

    5* Credit union!

    I've found Central Credit union to be efficient, reliable, friendly and informative when it has came to borrowing and saving. I always recommend them to family and friends.

    {"display":"Jen H","full_name":"Jen H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jen H 21st August 2025
  • 5/5

    Friendly services and dealt with query’s quickly and...

    Friendly services and dealt with query’s quickly and efficiently

    {"display":"Kelly h","full_name":"Kelly h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kelly h 21st August 2025
  • 5/5

    Excellent customer service!

    Excellent customer service! Everything has been straight forward

    {"display":"Kim c","full_name":"Kim c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kim c 21st August 2025
  • 5/5

    The lady was very helpful and understanding

    The lady was very helpful and understanding

    {"display":"Michelle R","full_name":"Michelle R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Michelle R 21st August 2025
  • 5/5

    I have been a member for many years, I have a loylat...

    I have been a member for many years, I have a loylaty loan and also Savings! As a single mum I find it helps out... I have been a member for many years, I have a loylaty loan and also Savings! As a single mum I find it helps out a lot, school uniform loan is so helpful as it all adds up to a lot Read more Read less

    {"display":"Hayfra","full_name":"Hayfra","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hayfra 20th August 2025

    Products from Central Credit Union

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