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Central Credit Union reviews

Central Credit Union reviews
Rated Excellent • 4.96/5

Central Credit Union reviews

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Verified business
Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 3,010 product reviews

Average score of 4.96/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%

Central Credit Union is loved for its friendly, helpful staff who make saving and borrowing easy and stress-free. The loan process is quick and straightforward, with affordable rates that really help during tough times. However, a few have mentioned delays in payments and some rude email responses that could do with improvement.

Positive themes

  • Central Credit Union staff are friendly, helpful and always ready to assist.
  • Applying for loans and saving with Central Credit Union is quick and easy.
  • Central Credit Union offers affordable loans with low interest rates.

Negative themes

  • Some experienced delays in payment transfers from Central Credit Union.
  • A few found email responses rude and lacking apologies.
  • Occasional poor customer service and lack of professionalism reported.
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About Central Credit Union

Central Credit Union, formely known as Central Liverpool Credit Union is a financial cooperative located in Liverpool, offering a range of savings accounts, loans, and other financial products to its members. It operates with the goal of promoting financial inclusion and well-being among the local community. As a credit union, it is owned and controlled by its members, ensuring that profits are returned to them in the form of better rates and services.

Are you looking for a great credit union to assist your financial needs? Our Central Credit Union reviews can help you decide if they're the right option for you.

If you’re considering using one of many services Central Credit Union offers, check out our reviews first. Discover which services members are using and how satisfied they've been so far. Learn more about the benefits of being an Central Credit Union member. All of this and more can be found in our Central Credit Union reviews.

Smart Money People is the place for Central Credit Union reviews. Read and write reviews and help us to increase trust and transparency in Financial Services

Central Credit Union at a glance

Reviews for Central Credit Union

Showing 11 of 3010 company reviews • Last reviewed within 7 days

They are always helpful and they always sort my loan...

Loans • 2nd December 2025

They are always helpful and they always sort my loan out fast

{"display":"Kealey D","full_name":"Kealey D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Staff are amazing always happy to help great service...

Loans • 7th October 2025

Staff are amazing always happy to help great service with a smile.

{"display":"Fiona","full_name":"Fiona","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Reliable and easy payments to pay back

    Reliable and easy payments to pay back

    {"display":"Charlene b","full_name":"Charlene b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Charlene b 24th September 2025
  • 5/5

    Been with them years most friendliest profession lif...

    Been with them years most friendliest profession life savers

    {"display":"Maureen","full_name":"Maureen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Maureen 4th September 2025
  • 5/5

    Awesome staff

    Always there to help when i have an emergency.. great staff. Friendly helpful and just overall amazing

    {"display":"Dawn","full_name":"Dawn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dawn 2nd September 2025
  • 5/5

    Helpful ...

    Very helpful , understanding and a very quick service

    {"display":"Sarah ","full_name":"Sarah ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sarah 30th August 2025
  • 5/5

    Excellent service lady who dealt with my loan effici...

    Excellent service lady who dealt with my loan efficiently friendly was sorted the next day after I applied

    {"display":"Patricia M","full_name":"Patricia M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Patricia M 30th August 2025
  • 5/5

    They are always very helpful and do there very best...

    They are always very helpful and do there very best to accommodate you

    {"display":"Collette brogan ","full_name":"Collette brogan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Collette brogan 29th August 2025
  • 5/5

    Been with cu for year

    Been with cu for years ….. really helped when needed ! Best decision joining credit union

    {"display":"Zoe L","full_name":"Zoe L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Zoe L 29th August 2025
  • 5/5

    Always Amazing

    Credit Union have always been helpful, the offer affordable lending and they have excellent staff.

    {"display":"Kerry F","full_name":"Kerry F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kerry F 29th August 2025
  • 5/5

    Staff are very nice and helpful.

    Staff are very nice and helpful.

    {"display":"Cassie","full_name":"Cassie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Cassie 29th August 2025

    Products from Central Credit Union

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