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Central Credit Union reviews

Central Credit Union reviews
Rated Excellent • 4.97/5

Central Credit Union reviews

Verified business Last reviewed within 7 days Consumer credit awards winner
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Review summary

People rate this company as Excellent based on 3,207 product reviews

Average score of 4.97/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Central Credit Union have trended negatively over the past 90 days

Central Credit Union is loved for its friendly, helpful staff who make saving and borrowing easy and stress-free. The loan process is quick and straightforward, with affordable rates that really help during tough times. However, a few have mentioned delays in payments and some rude email responses that could do with improvement.

Positive themes

  • Central Credit Union staff are friendly, helpful and always ready to assist.
  • Applying for loans and saving with Central Credit Union is quick and easy.
  • Central Credit Union offers affordable loans with low interest rates.

Negative themes

  • Some experienced delays in payment transfers from Central Credit Union.
  • A few found email responses rude and lacking apologies.
  • Occasional poor customer service and lack of professionalism reported.
Summarised by AI
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About Central Credit Union

Central Credit Union, formely known as Central Liverpool Credit Union is a financial cooperative located in Liverpool, offering a range of savings accounts, loans, and other financial products to its members. It operates with the goal of promoting financial inclusion and well-being among the local community. As a credit union, it is owned and controlled by its members, ensuring that profits are returned to them in the form of better rates and services.

Are you looking for a great credit union to assist your financial needs? Our Central Credit Union reviews can help you decide if they're the right option for you.

If you’re considering using one of many services Central Credit Union offers, check out our reviews first. Discover which services members are using and how satisfied they've been so far. Learn more about the benefits of being an Central Credit Union member. All of this and more can be found in our Central Credit Union reviews.

Smart Money People is the place for Central Credit Union reviews. Read and write reviews and help us to increase trust and transparency in Financial Services

Central Credit Union at a glance

Reviews for Central Credit Union

Showing 11 of 3207 company reviews • Last reviewed within 7 days

great team who explain everything so easily.

Savings • 8th May 2026

great team who explain everything so easily. Its good to know there is free added insurance too.

{"display":"Jean","full_name":"Jean","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very well explained and polite and easy to talk to...

Loans • 8th May 2026

Very well explained and polite and easy to talk to

{"display":"Dylan Hughes","full_name":"Dylan Hughes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Excellent and fair service.

    Excellent and fair service. Serves the local community brilliantly

    {"display":"Charl L","full_name":"Charl L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Charl L 8th May 2026
  • 5/5

    Excellent service, helpful staff and always understa...

    Excellent service, helpful staff and always understanding and nonjudgmental. I have been with them over 20 years from humble beginnings and value their valuable service to the community

    {"display":"Charl L","full_name":"Charl L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Charl L 8th May 2026
  • 5/5

    Great experience.

    Great experience. Friendly staff who provide plenty of information and support.

    {"display":"Vicky B","full_name":"Vicky B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Vicky B 8th May 2026
  • 5/5

    Very fast, efficient and helpful.

    Very fast, efficient and helpful. Everything explained clearly, and done in a timely manner. Would recommend.

    {"display":"Hayley K","full_name":"Hayley K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hayley K 8th May 2026
  • 5/5

    Lady on the phone was very helpful.

    Lady on the phone was very helpful.

    {"display":"Lillie B","full_name":"Lillie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lillie B 8th May 2026
  • 5/5

    Always a helping hand, extremely helpful staff, proc...

    Always a helping hand, extremely helpful staff, process straight forwarc

    {"display":"Barbara ","full_name":"Barbara ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Barbara 8th May 2026
  • 5/5

    Always reliable and helps me out so much.

    Always reliable and helps me out so much. Staff are always friendly and helpful

    {"display":"Kerry l","full_name":"Kerry l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kerry l 8th May 2026
  • 5/5

    Excellent experience always when taking out a loan

    Excellent experience always when taking out a loan

    {"display":"Jerrilee B","full_name":"Jerrilee B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jerrilee B 7th May 2026
  • 5/5

    The people are so friendly and respectful

    The people are so friendly and respectful

    {"display":"Nicola H","full_name":"Nicola H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nicola H 7th May 2026

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