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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (3379 reviews)

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4.94

Based on 3,379 reviews, last reviewed 15th Oct 2026

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I love the credit union I would be lost without Chri... I love the credit union I would be lost without Christmas school times emergency expenses holidays been with them for years would never turn back Reviewed on: 15th October 2026

Latest lowest rating:

1

Liverpool CU (beg to renew loan) Everytime my loan has been due I’ve virtually had to beg to be replied to when enquiring. If I offer to up my savings tho they’re in touch immediately... Read more Reviewed on: 8th July 2026

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Awards

Best credit union loan provider 2026

Awarded to the credit union rated highest in customer reviews for loans.
Best credit union loan provider 2025

Awarded to the credit union rated highest in customer reviews for loans.

Central Credit Union Loans reviews (3379)

I love the credit union I would be lost without Chri...

I love the credit union I would be lost without Christmas school times emergency expenses holidays been with them for years would never turn back Reviewed on: 15th October 2026

Always been helpfull and great communication experie...

Always been helpfull and great communication experience Reviewed on: 14th August 2026

Very helpful staff, really quick process of requests.

Very helpful staff, really quick process of requests. Reviewed on: 5th August 2026

Brilliant customer service very polite and helpfull

Brilliant customer service very polite and helpfull Reviewed on: 31st July 2026

New Customer Review

My case has been managed by Karen, she has been an absolutly gem, no judgement, great sense of humor. From start to end of my application there has been brilliant communication. Karen notified me that her call may be a but delayed depending on how long her previous call goes on for and explains the process thoroughly so you understand tge next steps properly. The only regret I have is not knowing about the service sooner! At least I can be stress free knowing I have saved for christmas and not have to panic for funds. You recieve a welcome pack which is an easy read and informative, I recieved mine by email, but if you are not tech savvy I am sure there will be a post option available. There are different ways to be able pay off your loan or into your savings, it can either be via child benefit or a salary sacrifice which I also think is brilliant. Thanks so much for your help and support Karen! Reviewed on: 31st July 2026

the best helpful

brilliant always there to help customers Reviewed on: 15th July 2026

Megan Howard

Great and fast service with great members of staff Reviewed on: 14th July 2026

Absolutely helpful to are community always a brillia...

Absolutely helpful to are community always a brilliant feeling can’t do more to help ye Reviewed on: 14th July 2026

A reliable service

The credit union are always friendly and helpful and provide quick, efficient and excellent service. I dont know what I would of done without them when my children were little and griwing up Reviewed on: 14th July 2026

I have every trust in any information, and advice gi...

I have every trust in any information, and advice given by the staff at central credit. Every staff member I have had any communication with has been very friendly, and easy to talk to. Being neurodivergent, phone conversations cause me to become overwhelmed, which leads to becoming disengaged. Central credit don't make me feel overwhelmed, with their supportive manner. Reviewed on: 13th July 2026

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