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Central Credit Union: Loans reviews

4.96
Based on 2,465 reviews, last reviewed 11th Jul 2025
1492% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
98%
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2%
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Latest highest rating:

5

Highly recommended I would highly recommend credit union to friends and family I’ve always felt at ease when speaking to members of staff, always helpful Reviewed on: 11th July 2025
Maxine Ohara's avatar
Maxine Ohara

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Loans reviews (2465)

Highly recommended

5
I would highly recommend credit union to friends and family I’ve always felt at ease when speaking to members of staff, always helpful Reviewed on: 11th July 2025

Staff always very friendly and extremely helpful and...

5
Staff always very friendly and extremely helpful and polite. Reviewed on: 11th July 2025

I have nothing but straight forward with credit unio...

5
I have nothing but straight forward with credit union no problems and been a customer for about 3 years now Reviewed on: 11th July 2025

I have been with credit union for years and I have a...

5
I have been with credit union for years and I have always been advised correctly and have felt very comfortable with everyone within the team , from Doreen on reception to Fatima behind the desk she is just amazing. Reviewed on: 11th July 2025

Ive had a few unexpected financial issues in the pas...

5
Ive had a few unexpected financial issues in the past and every time I go straight to Central credit union who always give excellent advice and help, they are my go to people if I need a loan or advice as the repayment plan is built around my financial situation at the time and is in my bank within days. Anne MarieMcdonald Reviewed on: 11th July 2025

No help at all and quite rude.

2
I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an email back which just as always read extremely rude. No apologies but we must wait or any way around it just to help a good customer. Just no your loan is due when it’s due and that’s that basically. I just think their written correspondence could do with some training in how to speak to people. Reviewed on: 11th July 2025

Excellent quick response, supportive and friendly he...

5
Excellent quick response, supportive and friendly helpful staff. Reviewed on: 10th July 2025

Ive had a positive experience directly from customer...

4
Ive had a positive experience directly from customer services, the only thing I struggled with is the online access to my account it doesn't seem straight forward to recover my account after forgetting my password and its still an issue that needs to be resolved Reviewed on: 10th July 2025

Amazing help advice and support through out my membe...

5
Amazing help advice and support through out my membership fantasy.. Reviewed on: 10th July 2025

Great staff.

5
Great staff. Quick turnaround. Easy to use. Great for single parent family Reviewed on: 10th July 2025

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