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Central Credit Union: Loans reviews

4.96
Based on 2,481 reviews, last reviewed 15th Jul 2025
1681% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Helpful staff I have been with central credit union for 20+ years and they have always been very helpful and polite. Reviewed on: 15th July 2025
Danielle F's avatar
Danielle F

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Loans reviews (2481)

Helpful staff

5
I have been with central credit union for 20+ years and they have always been very helpful and polite. Reviewed on: 15th July 2025

I had a wonderful experience working with Central Cr...

5
I had a wonderful experience working with Central Credit Union for a personal loan, and I couldn’t be more pleased. From start to finish, the process was smooth, straightforward, and stress-free. The staff were not only professional but genuinely friendly—welcoming, patient, and always ready to answer my questions without making me feel rushed or overwhelmed. They walked me through every step, made sure I understood all the terms, and treated me like more than just an account number. It really felt like they cared about helping me reach my financial goals. In a world full of big banks that can feel impersonal, Central Credit Union is a refreshing change of pace. If you’re looking for a credit union that combines excellent service with a personal touch, I highly recommend giving them a visit. I’ll definitely be turning to them again for future financial needs! Reviewed on: 15th July 2025

Friendly,helpful staff.

5
Friendly,helpful staff. Really quick and easy to apply. No fuss. I have told family and friends about liverpool central credit union and how great they are. Reviewed on: 15th July 2025

Always really easy to apply and quick

5
Always really easy to apply and quick Reviewed on: 15th July 2025

Great service

5
Been with credit union nearly 4 years, never had a problem excellent service Reviewed on: 15th July 2025

Very quick an easy process very helpful an polite cu...

5
Very quick an easy process very helpful an polite customer service Reviewed on: 15th July 2025

Always been very helpful on the phone explaining you...

5
Always been very helpful on the phone explaining your options Reviewed on: 15th July 2025

Brilliant

5
Brill customer service love that app tells you all you need to know plus so easy to get through on phone Reviewed on: 15th July 2025

Quick and easy!

5
Quick and easy! Very polite , had no problems at all Reviewed on: 15th July 2025

Staff are a credit to the Central Credit Union

5
The staff are a credit to the company even at peak times (Easter/Christmas) when demand is high, they are very friendly and helpful and always advise efficiently Reviewed on: 15th July 2025

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