5th November 2019
NO ANSWER FROM MY E-MAILS
Took a small loan out for matress. Rang bensons as time was getting on They had no order down to us yet my bank shows they have the standing order set up . eMAILED CREATION SEVERAL TIMES -NO REPLY.
Your Creation Personal Loan Reviews (12)
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Most recent
1st October 2019
Worst customer service ever
More than 2 weeks since I bought my laptop and no one is able to help me. I Cant create my Creation account , all the time I'm trying to set up the password is popping up an error called "status 200" , called several times to your phone helpline and...
Read moreMore than 2 weeks since I bought my laptop and no one is able to help me. I Cant create my Creation account , all the time I'm trying to set up the password is popping up an error called "status 200" , called several times to your phone helpline and emailed customer service and no one hasn't helped me yet. Its shamefull, having a finantion with you guys and no being able to manage my account to know how the payments are going to be splitter.
5th June 2019
Simple
I have been trying to apply for a loan and this is the only company who gave me hope. Thank you Creation.
22nd June 2017
Great service
Customer service is excellent, always been so helpful
2nd May 2017
Really happy
Had a few different products with Creation now and have been happy with all of them
30th June 2016
Easy,quick and painless transaction
From finding out information about a loan to applying for it,I found stress free and easy to follow at every step.
5th May 2015
Offering and rates are fine but communication needs improvement
Having booked to have my front door and some windows replaced in my house from a service company they offered me the ability to pay in installments using a loan from Creation. The work was done quickly and there were no issues over my loan; however,...
Read moreHaving booked to have my front door and some windows replaced in my house from a service company they offered me the ability to pay in installments using a loan from Creation. The work was done quickly and there were no issues over my loan; however, communication from Creation in terms of confirmation over the loan, repayment amounts and repayment dates were not sent to me until after the work was done and even then the direct debit was set up without confirmation of what exactly was happening.
