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HEY Credit Union: Loans reviews

4.98
Based on 561 reviews, last reviewed 23rd Jul 2025
232% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
3 star
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0%
2 star
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0%
1 star
See only 1 star reviews
0%

Latest highest rating:

4

Find union very good easy saving helping small amoun... Find union very good easy saving helping small amount money loan help with cost living crisis Reviewed on: 23rd July 2025
Louise A's avatar
Louise A

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Loans reviews (561)

Find union very good easy saving helping small amoun...

4
Find union very good easy saving helping small amount money loan help with cost living crisis Reviewed on: 23rd July 2025

Brilliant service

5
Excellent customer service, easy to access and quick service Reviewed on: 18th July 2025

They are very helpful staff are lovely and always qu...

5
They are very helpful staff are lovely and always quick to help when you need a loan Reviewed on: 15th July 2025

SUPERSTAR REVIEW

5
I have gotten two loans from credit union and over all the customer service and getting the loan in general was super easy and customer service was amazing, i am definitely going to get another loan from this in the future. monthly repayments are also not high at all. Reviewed on: 15th July 2025

A painless experience from start to finish.

5
A painless experience from start to finish. Amazing customer service. Reviewed on: 14th July 2025

fast and efficient .

5
They were very accommodating and welcoming. I did not feel discriminated at all. They were fast and efficient all throughout the process Reviewed on: 14th July 2025

FLEXI CREDIT LOAD IS A GODSEND!

5
FLEXI CREDIT LOAD IS A GODSEND! THERE WHEN YOU NEED IT Reviewed on: 14th July 2025

Always friendly and helpful.

5
Always friendly and helpful. I always find bd the staff to be caring polite and compassionate. Reviewed on: 13th July 2025

Absolutely brilliant!

5
Absolutely brilliant! School uniform loan - what a god send. :) Reviewed on: 13th July 2025

5 stars aren't enough! 10/10!

5
Such a simple sign up process to get started. Communication is key to me and communicating with HEYCU has been a breeze! Always on hand to discuss anything, friendly staff and easily reachable if any problems arise, although I have to say I haven't had one issue with them! I applied for a loan and everything was explained in full to me to put me at ease. I got my funds within the time they advised and can not thank them enough for the help they have given me all round! I would highly recommend HEYCU to everyone! Reviewed on: 13th July 2025

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