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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (565 reviews)

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4.98

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Great help

Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Very satisfied and very easy to apply

Very satisfied and very easy to apply Reviewed on: 31st August 2025

Been with these for many years 15 years plus and the...

Been with these for many years 15 years plus and they have helped me so much. Reviewed on: 29th July 2025

Brilliant and helpful very understand and always there

Brilliant and helpful very understand and always there Reviewed on: 25th July 2025

Find union very good easy saving helping small amoun...

Find union very good easy saving helping small amount money loan help with cost living crisis Reviewed on: 23rd July 2025

Brilliant service

Excellent customer service, easy to access and quick service Reviewed on: 18th July 2025

They are very helpful staff are lovely and always qu...

They are very helpful staff are lovely and always quick to help when you need a loan Reviewed on: 15th July 2025

SUPERSTAR REVIEW

I have gotten two loans from credit union and over all the customer service and getting the loan in general was super easy and customer service was amazing, i am definitely going to get another loan from this in the future. monthly repayments are also not high at all. Reviewed on: 15th July 2025

A painless experience from start to finish.

A painless experience from start to finish. Amazing customer service. Reviewed on: 14th July 2025

fast and efficient .

They were very accommodating and welcoming. I did not feel discriminated at all. They were fast and efficient all throughout the process Reviewed on: 14th July 2025

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