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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Always helpful, unmatched for value.

Always helpful, unmatched for value. Staff members are always polite and willing to assist and the loan application is straight forward and normally get a very quick response! Reviewed on: 9th July 2025

Always a very simple easy pleasant experience whenev...

Always a very simple easy pleasant experience whenever ive been in to speak to staff or needed advice. Staff are excellent Reviewed on: 9th July 2025

Best loans ever

I have been using HEY Credit Union for years now, and they are my go to if I ever need a loan as their interest rates are fab Reviewed on: 9th July 2025

Incredibly friendly team

Incredibly friendly team, my application was easy to submit on the website and it was really quickly dealt with. I was massively surprised with how easy it was. Reviewed on: 9th July 2025

I have been with credit for a while there really hel...

I have been with credit for a while there really helped me out in my time of need I will recommend them to anybody Reviewed on: 9th July 2025

They are fair and take into account issues with mone...

They are fair and take into account issues with money but also ensure that your able to afford to pay back what they give. Reviewed on: 9th July 2025

SATISFACTION ACHIEVED

I had a great experience with the loan process and their responses were prompt. Reviewed on: 9th July 2025

Always been there to help and have been accepted eac...

Always been there to help and have been accepted each time for my loans Reviewed on: 9th July 2025

Always had a smooth and easy experience

Always had a smooth and easy experience Reviewed on: 9th July 2025

Very good and very efficient , always had a good exp...

Very good and very efficient , always had a good experience and great help from them thanks thanks thanks Reviewed on: 9th July 2025

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