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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Real people for real problems

they have been so understanding and very prompt to repsond to need. I have had 2 loans which have saved me from real hardship, which were easy and quick to arrange. Staff are friendly, understanding and very knowledgable, Reviewed on: 9th July 2025

Hey credit union borrow me money Weber I was need it...

Hey credit union borrow me money Weber I was need it for an emergency. The process was clear and quick. Thank you Reviewed on: 9th July 2025

Ive found them to be brilliant in all ways, very hel...

Ive found them to be brilliant in all ways, very helpful Reviewed on: 9th July 2025

Had no problems and loan paid back

Had no problems and loan paid back Reviewed on: 9th July 2025

very easy to use and helpful staff

very easy to use and helpful staff Reviewed on: 9th July 2025

I highly recommend credit union I.

I highly recommend credit union I.e Scunthorpe branch, absolutely amazing well mannered staff very professional & polite. I have been a customer for years now & never had a complaint. I am very happy with my experience as always helpful & understanding no matter my circumstances credit union is a credit to me. I’ve always been a loyal client. Patrick from the branch is amazing! Very professional overall amazing !! Thankyou Laura Reviewed on: 8th July 2025

Straightforward, friendly staff - just when you need...

Straightforward, friendly staff - just when you need help they are always sensible in their practical help. Always happy to contact them if I need help with a loan. Wouldn't hesitate to recommend their services. Reviewed on: 8th July 2025

Excellent!

Staff are really friendly, helpful & fast at replying to questions via email. I found it easy to apply and stress free. Thank you! Reviewed on: 8th July 2025

They have helped me in a really rough time.

They have helped me in a really rough time. Reviewed on: 8th July 2025

Very polite and professional

Very polite and professional, provided a service that helped me personally alot. Helped with issues that I had and continue to provide an excellent service Reviewed on: 8th July 2025

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