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HEY Credit Union: Loans reviews

4.98
Based on 562 reviews, last reviewed 25th Jul 2025
215% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
3 star
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0%
2 star
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0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant and helpful very understand and always there Brilliant and helpful very understand and always there Reviewed on: 25th July 2025
Claire W's avatar
Claire W

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Loans reviews (562)

Had no problems and loan paid back

5
Had no problems and loan paid back Reviewed on: 9th July 2025

very easy to use and helpful staff

5
very easy to use and helpful staff Reviewed on: 9th July 2025

I highly recommend credit union I.

5
I highly recommend credit union I.e Scunthorpe branch, absolutely amazing well mannered staff very professional & polite. I have been a customer for years now & never had a complaint. I am very happy with my experience as always helpful & understanding no matter my circumstances credit union is a credit to me. I’ve always been a loyal client. Patrick from the branch is amazing! Very professional overall amazing !! Thankyou Laura Reviewed on: 8th July 2025

Straightforward, friendly staff - just when you need...

5
Straightforward, friendly staff - just when you need help they are always sensible in their practical help. Always happy to contact them if I need help with a loan. Wouldn't hesitate to recommend their services. Reviewed on: 8th July 2025

Excellent!

5
Staff are really friendly, helpful & fast at replying to questions via email. I found it easy to apply and stress free. Thank you! Reviewed on: 8th July 2025

They have helped me in a really rough time.

5
They have helped me in a really rough time. Reviewed on: 8th July 2025

Very polite and professional

5
Very polite and professional, provided a service that helped me personally alot. Helped with issues that I had and continue to provide an excellent service Reviewed on: 8th July 2025

Easy process and good customer service

5
Easy process and good customer service Reviewed on: 8th July 2025

Credit union is a very good experience good colleagu...

5
Credit union is a very good experience good colleagues, like to help anyway they can Reviewed on: 8th July 2025

Customer service is brilliant, so helpful and got me...

5
Customer service is brilliant, so helpful and got me excited what I needed! Reviewed on: 8th July 2025

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