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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Easy process and good customer service

Easy process and good customer service Reviewed on: 8th July 2025

Credit union is a very good experience good colleagu...

Credit union is a very good experience good colleagues, like to help anyway they can Reviewed on: 8th July 2025

Customer service is brilliant, so helpful and got me...

Customer service is brilliant, so helpful and got me excited what I needed! Reviewed on: 8th July 2025

HEY credit union loans. Fast and simple

HEY credit union always deliver the best service. I use them every year for a loan .Wouldn't use anyone else . Quick and easy to apply, fast payment once excepted. Reviewed on: 8th July 2025

Quick and easy online form to fill out quick replies...

Quick and easy online form to fill out quick replies to emails and money in bank by at least 5 day s excellent all round Reviewed on: 8th July 2025

Good experience and good loan rate

Good experience. They have helped in savings Reviewed on: 8th July 2025

I have never had any issues with them.

I have never had any issues with them. They have helped me out when I’ve desperately needed things. They are fair with the amount you pay back and when. Will only go to these if I ever need a loan. Reviewed on: 8th July 2025

Get for loans & savings, great customer service & fa...

Get for loans & savings, great customer service & fast when in need Reviewed on: 8th July 2025

Really easy to use and the staff are all lovely and...

Really easy to use and the staff are all lovely and polite. Reviewed on: 8th July 2025

Fast easy and affordable loans.

Fast easy and affordable loans. I love that they take extra care and consideration on what you are aloud at one time too. Been extremely helpful for me. Reviewed on: 8th July 2025

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