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HEY Credit Union reviews

Hey Credit Union
Rated Excellent • 4.93/5

HEY Credit Union reviews

Verified business Consumer credit awards winner
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Review summary

People rate this company as Excellent based on 1,170 product reviews

Average score of 4.93/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for HEY Credit Union have trended positively over the past 90 days

HEY Credit Union is a brilliant place to save and borrow with ease, thanks to friendly staff and straightforward processes. People love how simple it is to save through payroll and how helpful the team is when applying for loans or managing accounts. The local branches and personal service make a real difference. On the downside, a few found the loan application process slower than expected or wished for quicker online services, but these were rare grumbles in an otherwise positive experience.

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About HEY Credit Union

HEY Credit Union offers savings and loans for people in East or North Yorkshire, or Lincolnshire. If you're a member of HEY Credit Union leave a review today and help others with your own experience.

HEY Credit Union at a glance

Reviews for HEY Credit Union

Showing 11 of 1170 company reviews

The helpline could not be more helpful with any ques...

Savings • 21st May 2026

The helpline could not be more helpful with any questions or queries. I would recommend this company to anyone who wants to have a saving plan

{"display":"Susan J","full_name":"Susan J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Great help

Loans • 17th April 2026

Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice.

{"display":"Matthew T","full_name":"Matthew T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    I have been saving with HEY Credit Union for nearly...

    I have been saving with HEY Credit Union for nearly 3 years and I have managed to save quite a bit. I have a savings... I have been saving with HEY Credit Union for nearly 3 years and I have managed to save quite a bit. I have a savings account as well as a Christmas savings account. I put money into them both on a regular basis. The savings account I do not touch, but the Christmas account I transfer the full balance to my son (who also has a savings account) in the December, as I want to encourage him to save too. He has never withdrawn any funds in the two years I've been doing this so it's working well. The interest I get from these two accounts is slowly increasing as my savings grow. I am happy with my return so far too. The staff are wonderful and help with any inquiry I may have. In the future I may need a loan and HEY Credit Union will be the first place I go. I would be confident they would give me the best advice on paying the loan back, how much I could borrow and just any other information I need. I will continue to use HEY Credit Union for all my saving needs as I trust them and they make every transaction easy and stress free. Read more Read less

    {"display":"Jayne L","full_name":"Jayne L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jayne L 11th March 2026
  • 5.00/5

    Very satisfied and very easy to apply

    Very satisfied and very easy to apply

    {"display":"Renante R","full_name":"Renante R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Renante R 31st August 2025
  • 5.00/5

    Chatty helpfull

    Always chatty smiling and very happy to help with all my questions

    {"display":"P B","full_name":"P B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    P B 3rd August 2025
  • 5.00/5

    Been with these for many years 15 years plus and the...

    Been with these for many years 15 years plus and they have helped me so much.

    {"display":"Kadie m","full_name":"Kadie m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kadie m 29th July 2025
  • 5.00/5

    Brilliant and helpful very understand and always there

    Brilliant and helpful very understand and always there

    {"display":"Claire W","full_name":"Claire W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Claire W 25th July 2025
  • 4.00/5

    Find union very good easy saving helping small amoun...

    Find union very good easy saving helping small amount money loan help with cost living crisis

    {"display":"Louise A","full_name":"Louise A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Louise A 23rd July 2025
  • 5.00/5

    Easy payroll deductions.

    Easy payroll deductions. Great for Christmas savings.

    {"display":"Mark G","full_name":"Mark G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mark G 18th July 2025
  • 5.00/5

    Brilliant service

    Excellent customer service, easy to access and quick service

    {"display":"Kayleigh V","full_name":"Kayleigh V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kayleigh V 18th July 2025
  • 5.00/5

    Savings Accounts

    Savings Accounts Christmas & Holiday, salary deduction, simple to set up and easy to control and withdraw money when required.

    {"display":"Sharon Hull","full_name":"Sharon Hull","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sharon Hull 17th July 2025

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