HEY Credit Union reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
HEY Credit Union reviews
Verified businesses always have up to date contact details and can respond to reviews.
Review summary
People rate this company as Excellent based on 1,168 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
HEY Credit Union is a brilliant place to save and borrow with ease, thanks to friendly staff and straightforward processes. People love how simple it is to save through payroll and how helpful the team is when applying for loans or managing accounts. The local branches and personal service make a real difference. On the downside, a few found the loan application process slower than expected or wished for quicker online services, but these were rare grumbles in an otherwise positive experience.
Positive themes
-
HEY Credit Union’s staff are friendly, helpful and make saving or borrowing easy.
-
Saving with HEY Credit Union is easy and helps build a useful nest egg for Christmas or emergencies.
-
Loans from HEY Credit Union are affordable with flexible repayments and quick approval.
-
Negative themes
-
Some found the loan application process slower than expected at HEY Credit Union.
-
A few wished for quicker online services or easier access to accounts.
-
One reviewer noted being rejected due to affordability checks but appreciated the caution.
-
About HEY Credit Union
HEY Credit Union offers savings and loans for people in East or North Yorkshire, or Lincolnshire. If you're a member of HEY Credit Union leave a review today and help others with your own experience.
HEY Credit Union at a glance
Reviews for HEY Credit Union
Showing 11 of 1168 company reviews • Last reviewed within 7 days
I have been saving with HEY Credit Union for nearly...
I have been saving with HEY Credit Union for nearly 3 years and I have managed to save quite a bit. I have a savings... I have been saving with HEY Credit Union for nearly 3 years and I have managed to save quite a bit. I have a savings account as well as a Christmas savings account. I put money into them both on a regular basis. The savings account I do not touch, but the Christmas account I transfer the full balance to my son (who also has a savings account) in the December, as I want to encourage him to save too. He has never withdrawn any funds in the two years I've been doing this so it's working well. The interest I get from these two accounts is slowly increasing as my savings grow. I am happy with my return so far too. The staff are wonderful and help with any inquiry I may have. In the future I may need a loan and HEY Credit Union will be the first place I go. I would be confident they would give me the best advice on paying the loan back, how much I could borrow and just any other information I need. I will continue to use HEY Credit Union for all my saving needs as I trust them and they make every transaction easy and stress free. Read more Read less
Very satisfied and very easy to apply
Very satisfied and very easy to apply
-
5/5
Brilliant service
Excellent customer service, easy to access and quick service
-
5/5
Savings Accounts
Savings Accounts Christmas & Holiday, salary deduction, simple to set up and easy to control and withdraw money when required.
-
5/5
Supports my values
I joined through my workplace and it was simple and easy to save straight from my monthly salary. I wanted to save with a Credit... I joined through my workplace and it was simple and easy to save straight from my monthly salary. I wanted to save with a Credit Union to help others in the community who don't have easy access to the banking services that I have. My work directly affected people on benefits and I had seen far too many people falling victim to loan sharks and pay day lenders. HEYCU support these people and I was happy to put my savings with them. Read more Read less
Products from HEY Credit Union
Showing all products offered by HEY Credit Union
Savings
by HEY Credit UnionHEY Credit Union have a range of different savings products for members. Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts,...
Savings
by HEY Credit UnionHEY Credit Union have a range of different savings products for members. Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts,...
Loans
by HEY Credit UnionHEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms. With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid...
Loans
by HEY Credit UnionHEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms. With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid...
We are Smart Money People
Join 2 million active users who make better financial decisions with the power of reviews.
Create an accountProtecting trust by verifying companies and reviewers
The only site that specialises in financial services
Providing everyday people with a voice