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HEY Credit Union reviews

Hey Credit Union
Rated Excellent • 4.97/5

HEY Credit Union reviews

Verified business Consumer credit awards winner
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Review summary

People rate this company as Excellent based on 1,168 product reviews

Average score of 4.97/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for HEY Credit Union have trended positively over the past 90 days

HEY Credit Union is a brilliant place to save and borrow with ease, thanks to friendly staff and straightforward processes. People love how simple it is to save through payroll and how helpful the team is when applying for loans or managing accounts. The local branches and personal service make a real difference. On the downside, a few found the loan application process slower than expected or wished for quicker online services, but these were rare grumbles in an otherwise positive experience.

Positive themes

  • HEY Credit Union’s staff are friendly, helpful and make saving or borrowing easy.
  • Saving with HEY Credit Union is easy and helps build a useful nest egg for Christmas or emergencies.
  • Loans from HEY Credit Union are affordable with flexible repayments and quick approval.

Negative themes

  • Some found the loan application process slower than expected at HEY Credit Union.
  • A few wished for quicker online services or easier access to accounts.
  • One reviewer noted being rejected due to affordability checks but appreciated the caution.
Summarised by AI
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About HEY Credit Union

HEY Credit Union offers savings and loans for people in East or North Yorkshire, or Lincolnshire. If you're a member of HEY Credit Union leave a review today and help others with your own experience.

HEY Credit Union at a glance

Reviews for HEY Credit Union

Showing 11 of 1168 company reviews

I have been saving with HEY Credit Union for nearly...

Savings • 11th March 2026

I have been saving with HEY Credit Union for nearly 3 years and I have managed to save quite a bit. I have a savings... I have been saving with HEY Credit Union for nearly 3 years and I have managed to save quite a bit. I have a savings account as well as a Christmas savings account. I put money into them both on a regular basis. The savings account I do not touch, but the Christmas account I transfer the full balance to my son (who also has a savings account) in the December, as I want to encourage him to save too. He has never withdrawn any funds in the two years I've been doing this so it's working well. The interest I get from these two accounts is slowly increasing as my savings grow. I am happy with my return so far too. The staff are wonderful and help with any inquiry I may have. In the future I may need a loan and HEY Credit Union will be the first place I go. I would be confident they would give me the best advice on paying the loan back, how much I could borrow and just any other information I need. I will continue to use HEY Credit Union for all my saving needs as I trust them and they make every transaction easy and stress free. Read more Read less

{"display":"Jayne L","full_name":"Jayne L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very satisfied and very easy to apply

Loans • 31st August 2025

Very satisfied and very easy to apply

{"display":"Renante R","full_name":"Renante R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Chatty helpfull

    Always chatty smiling and very happy to help with all my questions

    {"display":"P B","full_name":"P B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    P B 3rd August 2025
  • 5/5

    Been with these for many years 15 years plus and the...

    Been with these for many years 15 years plus and they have helped me so much.

    {"display":"Kadie m","full_name":"Kadie m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kadie m 29th July 2025
  • 5/5

    Brilliant and helpful very understand and always there

    Brilliant and helpful very understand and always there

    {"display":"Claire W","full_name":"Claire W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Claire W 25th July 2025
  • 4/5

    Find union very good easy saving helping small amoun...

    Find union very good easy saving helping small amount money loan help with cost living crisis

    {"display":"Louise A","full_name":"Louise A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Louise A 23rd July 2025
  • 5/5

    Easy payroll deductions.

    Easy payroll deductions. Great for Christmas savings.

    {"display":"Mark G","full_name":"Mark G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mark G 18th July 2025
  • 5/5

    Brilliant service

    Excellent customer service, easy to access and quick service

    {"display":"Kayleigh V","full_name":"Kayleigh V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kayleigh V 18th July 2025
  • 5/5

    Savings Accounts

    Savings Accounts Christmas & Holiday, salary deduction, simple to set up and easy to control and withdraw money when required.

    {"display":"Sharon Hull","full_name":"Sharon Hull","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sharon Hull 17th July 2025
  • 5/5

    Supports my values

    I joined through my workplace and it was simple and easy to save straight from my monthly salary. I wanted to save with a Credit... I joined through my workplace and it was simple and easy to save straight from my monthly salary. I wanted to save with a Credit Union to help others in the community who don't have easy access to the banking services that I have. My work directly affected people on benefits and I had seen far too many people falling victim to loan sharks and pay day lenders. HEYCU support these people and I was happy to put my savings with them. Read more Read less

    {"display":"CaroM","full_name":"CaroM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    CaroM 15th July 2025
  • 5/5

    Always great and easy and quick response

    Always great and easy and quick response

    {"display":"K y","full_name":"K y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    K y 15th July 2025

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