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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (565 reviews)

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4.98

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

Very honest, reliable and transparent, speedy servi...

Very honest, reliable and transparent, speedy service and friendly staff Reviewed on: 11th July 2025

Always helped me when needed help

Always helped me when needed help Reviewed on: 10th July 2025

Considering im a new customer and signed up a couple...

Considering im a new customer and signed up a couple weeks ago I am happy I joined CU and I wish I had joined ages ago thank you Reviewed on: 10th July 2025

I have been going to the Scunthorpe branch for aroun...

I have been going to the Scunthorpe branch for around 20 years now for sale my Christmas loans. Everyone in the branch have always been the upmost helpful & friendly Reviewed on: 10th July 2025

Would recommend

Credit union has helped me in many ways, Christmas,birthdays special gifts etc, also has good flexible ways to pay back Reviewed on: 10th July 2025

Amazing service and customer service that helped me...

Amazing service and customer service that helped me massively! I'd been put in a bad place due to an abusive relationship break up and HEY Credit Union helped me put my finances back in order in an affordable and well explained way. I owe huge gratitude to them! Reviewed on: 10th July 2025

Loans are always affordable rate without over the to...

Loans are always affordable rate without over the top interest and the ability to pay out of child benefit is a bonus Reviewed on: 10th July 2025

Really easy to apply and really easy communication

Really easy to apply and really easy communication Reviewed on: 10th July 2025

HEY Credit Union Hull, A good place to partner with...

As a member and customer of HEY Credit Union in Hull, I’ve had a positive experience. The staff are friendly, supportive, and always ready to help. Their services are reliable and community-focused, making me feel valued and secure. It’s a trustworthy place to manage my finances with confidence. Thank you Reviewed on: 10th July 2025

Lovely staff who are very efficient and helpful

Lovely staff who are very efficient and helpful Reviewed on: 10th July 2025

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