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HEY Credit Union: Loans reviews

Name: Loans
Rating: 4.92 (565 reviews)

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4.92

Based on 565 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Great help Hey helped me when I don’t know which way to turn when I needed to buy a new car, great service, friendly advice. Reviewed on: 17th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union offer loans for different purposes including home improvements, car purchases and school uniforms.

With a HEY Credit Union personal loan, you can borrow up to £20,000, repaid over terms up to ten years. Interest is only charged on the reducing balance and there are no penalty fees to pay off your loan early.

HEY Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Loans reviews (565)

They’ve helped me in times of need and ALSO advised...

They’ve helped me in times of need and ALSO advised me on savings and ways of managing money. Their customer service is AMAZING. kind and unjudgmental people. I would honestly recommend to anyone. Whether it’s savings advice or loans they are BRILLAINT. Reviewed on: 9th July 2025

When I’ve had problems logging in to my account hey...

When I’ve had problems logging in to my account hey credit union on the phones have always helped step by step to get back into my account and I’ve never waited long to get through excellent service Reviewed on: 9th July 2025

Familly loan

I I'm using a family loan, it's a really great thing Reviewed on: 9th July 2025

I was struggling to get money for important things t...

I was struggling to get money for important things that was happening all at once, and hey credit union gave me piece of mind Reviewed on: 9th July 2025

Very helpful always answer any questions and get rep...

Very helpful always answer any questions and get replying back definitely recommend Reviewed on: 9th July 2025

Absolutely outstanding company, nothing but good thi...

Absolutely outstanding company, nothing but good things to say would recommend to anyone. Reviewed on: 9th July 2025

Just sp quick an easy have your loan within a few da...

Just sp quick an easy have your loan within a few days and they really so consider people on low income which is amazing Reviewed on: 9th July 2025

het staff

since i start with hey there have been great with me the staff has been great and always help me Reviewed on: 9th July 2025

Credit union

Excellent service very friendly and helpful Reviewed on: 9th July 2025

I have always received good customer service and any...

I have always received good customer service and any queries or issues we're resolved quickly Reviewed on: 9th July 2025

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