After being a loyal customer over many many years they have given notice to terminate my credit card citing "business strategy" as assessed by the... After being a loyal customer over many many years they have given notice to terminate my credit card citing "business strategy" as assessed by the Risk & Marketing team. They refuse to give a specific reason and I must conclude it is because I always settle in full every month thereby avoiding any interest charges. Happy to have extortionate interest charges although not happy when customers avoid them. Read more Read less

Following the death of my father, Creation have strived to add more pain and misery to the process of managing his affairs. Upon his death,... Following the death of my father, Creation have strived to add more pain and misery to the process of managing his affairs. Upon his death, they passed the 'debt' to a firm of solicitors and closed the account. Despite the account being closed they continued to accept refunds for services used by by father. On trying to obtain these monies back they first denied having the refunds and then said they'd passed them to the solicitors - who deny receipt. Now I'm stuck between Creation and the solicitors, both denying having the money. Three hours of my life wasted so far - and no further on. Read more Read less

Easy to use , no issues and great customer service

Needed new carpets for the house. Thanks to Creation we had 0% finance over 12 months which meant we could afford to get the job done without running up unaffordable debt.

Easy and quick application process that was simple to understand. Gave different payback options to suit your circumstances and budget.

Excellent credit facilities and reminders to pay. Website very user-friendly and numerous methods of payment with timeframes. Beneficial options to repay loan and at payee's... Excellent credit facilities and reminders to pay. Website very user-friendly and numerous methods of payment with timeframes. Beneficial options to repay loan and at payee's choice. Good customer service also if needed.! Read more Read less

I like to use their credit card, limited is high, i got a lot cashback in the past year before but recently the cashback program... I like to use their credit card, limited is high, i got a lot cashback in the past year before but recently the cashback program has changed. Not getting cashback anymore. Please bring this back. Read more Read less

My credit score is at status "fair" even though my repayment history on all of my loans is perfect and has been for many years.... My credit score is at status "fair" even though my repayment history on all of my loans is perfect and has been for many years. This was known to Creation when I was misled into applying for a small personal loan, which they have since refused. Now I have another full credit search against my name, making my credit score even lower. Companies that do this should be seriously penalised by law. Now my day (and weekend) are completely ruined. Do not apply to this company if your credit score is anything less than excellent! Read more Read less

Terrible company do not use. Trying to force us to sell our family home though the court even though we are making a payment each... Terrible company do not use. Trying to force us to sell our family home though the court even though we are making a payment each month but less than agreed as we are having financial issues. Read more Read less