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Creation reviews

Creation Logo
Rated Good 3.86/5

Creation reviews

Unverified business Last reviewed within 7 days

Review summary

People rate this company as Good based on 81 product reviews

Average score of 3.86/5
5 star
56%
4 star
5%
3 star
1%
2 star
0%
1 star
38%
Reviews for Creation have trended negatively over the past 90 days

Latest positive rating

5.00/5

Fast and Easy!

Easy and quick application to fill in. Great opportunity.

{"display":"ANIA ","full_name":"ANIA ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Personal loan
ANIA 11th June 2026

Latest negative rating

1.00/5

Do not ever apply for finance through Creation Consu...

Do not ever apply for finance through Creation Consumer Finance based on my experience. I am a landlord, earn around £70,000 a year, have never... Do not ever apply for finance through Creation Consumer Finance based on my experience. I am a landlord, earn around £70,000 a year, have never missed a payment, and have always worked hard to maintain an excellent credit history. My credit score was very strong before I applied. I applied only once for iPhone finance. The application was declined, a hard search was recorded, and my credit score dropped dramatically afterwards. When I contacted Creation, they told me they could not tell me the specific reason for the decision and could not remove the search. After years of paying every bill on time and maintaining a spotless payment record, I feel that all my hard work was damaged by a single application that resulted in no finance being provided. If keeping a strong credit profile is important to you, think very carefully before applying. My experience has left me extremely disappointed and frustrated. Read more Read less

{"display":"Mona j","full_name":"Mona j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Personal loan
Mona j 11th June 2026

About Creation

We provide a range of retail finance, credit card and loans to over 4 million customers to help you manage your money in your everyday life. Smart Money People is the place for Creation reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Creation at a glance

Reviews for Creation

Showing 11 of 81 company reviews Last reviewed within 7 days

Fast and Easy!

Personal loan 11th June 2026

Easy and quick application to fill in. Great opportunity.

Rated Excellent 5.00/5
Read more product reviews

Use Creation to buy from Currys .

Personal loan 11th June 2026

Use Creation to buy items from Currys on a no interest 6 -12 month spread the cost with option to pay interest if not paid... Use Creation to buy items from Currys on a no interest 6 -12 month spread the cost with option to pay interest if not paid in full bybtime limit. Very convenient for larger items. Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 1.00/5

    Do not ever apply for finance through Creation Consu...

    Do not ever apply for finance through Creation Consumer Finance based on my experience. I am a landlord, earn around £70,000 a year, have never... Do not ever apply for finance through Creation Consumer Finance based on my experience. I am a landlord, earn around £70,000 a year, have never missed a payment, and have always worked hard to maintain an excellent credit history. My credit score was very strong before I applied. I applied only once for iPhone finance. The application was declined, a hard search was recorded, and my credit score dropped dramatically afterwards. When I contacted Creation, they told me they could not tell me the specific reason for the decision and could not remove the search. After years of paying every bill on time and maintaining a spotless payment record, I feel that all my hard work was damaged by a single application that resulted in no finance being provided. If keeping a strong credit profile is important to you, think very carefully before applying. My experience has left me extremely disappointed and frustrated. Read more Read less

    {"display":"Mona j","full_name":"Mona j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    Mona j 11th June 2026
  • 5.00/5

    Really simple and easy to use their services.

    Really simple and easy to use their services. Zero percent interest plans so great to spread your payments.

    {"display":"Simon J","full_name":"Simon J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    Simon J 17th April 2026
  • 5.00/5

    So kind and helpful

    So kind and helpful even if there has been a problem. Easy get in touch with and a helping hand when a loan is required.

  • 5.00/5

    Creation exceed miles

    My experience with Creation has been excellent, good service, good customer service, and they exceed customer expectations.

  • 1.00/5

    Termination for no reason

    After being a loyal customer over many many years they have given notice to terminate my credit card citing "business strategy" as assessed by the... After being a loyal customer over many many years they have given notice to terminate my credit card citing "business strategy" as assessed by the Risk & Marketing team. They refuse to give a specific reason and I must conclude it is because I always settle in full every month thereby avoiding any interest charges. Happy to have extortionate interest charges although not happy when customers avoid them. Read more Read less

  • 5.00/5

    Very professional and easy to understand the process...

    Very professional and easy to understand the process for a personal loan.

  • 5.00/5

    Very excellent company, application process is very...

    Very excellent company, application process is very easy to use and straight forward, I will definitely use again. Hopefully it is always this straight forward

  • 5.00/5

    I used a Creation loan to purchase Solar Panel and B...

    I used a Creation loan to purchase Solar Panel and Battery Storage, a sizeable expense which immediately brought my monthly energy bills down. This reduced... I used a Creation loan to purchase Solar Panel and Battery Storage, a sizeable expense which immediately brought my monthly energy bills down. This reduced monthly expense allowed me to over pay the monthly repayments. The Creation app was so easy to use to make additional payments, was very clear regarding timescales and provided confirmation correspondence. I would definately return to creation should I require any further loans. Read more Read less

    {"display":"Claire","full_name":"Claire","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    Claire 15th June 2025
  • 5.00/5

    Creation are easy to use and the app is very clear.

    Creation are easy to use and the app is very clear. Creation enabled me to purchase some big kitchen appliances and my laptop which were... Creation are easy to use and the app is very clear. Creation enabled me to purchase some big kitchen appliances and my laptop which were all absolutely essential and unobtainable without creation. Read more Read less

    {"display":"R","full_name":"R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loan
    R 12th June 2025

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