Paid advertisement
Smart Money People Logo
Newsletter
Go to business site

Voting in the Consumer credit awards 2026 is open - Vote here

Share this page
Link copied

Carmoola reviews

Carmoola's logo
Rated Excellent • 4.86/5

Carmoola reviews

Verified business Last reviewed within 7 days
Write a review
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 1,100 product reviews

Average score of 4.86/5
5 star
95%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Carmoola have trended positively over the past 90 days

Carmoola’s car finance service is loved for its quick, easy application and a user-friendly app that makes managing payments a breeze. The team’s helpful, friendly support shines through, especially when sorting out issues or guiding through tricky moments. However, a few found the app glitchy and customer service frustrating when problems arose, with some disappointment over after-sales support on vehicle faults.

Positive themes

  • Carmoola’s app is super easy to use and makes car finance simple.
  • The Carmoola team is friendly and quick to help with any issues.
  • Applying for Carmoola car finance is quick and straightforward.

Negative themes

  • The app can be glitchy and cause repeated document upload failures.
  • Customer service can be frustrating and slow when problems arise.
  • After-sales support for vehicle faults is disappointing and unhelpful.
Summarised by AI
Was this helpful?

About Carmoola

Carmoola is a car finance provider.

The Carmoola app lets you check what you can borrow, find a car and pay for it in minutes. Carmoola offers HP loans between £2,000-£40,000 and PCP loans between £2,000-£55,000 at a personalised APR.

You can browse thousands of cars from approved dealerships and see your budget in seconds.

Carmoola at a glance

Contact details

Email
[email protected]
Social media

Reviews for Carmoola

Showing 11 of 1100 company reviews • Last reviewed within 7 days

Very smooth process, very helpful team

Car finance • 29th June 2026

Very smooth process, any issues were identified early and they helped me sort them out, and its all been a great process from start to... Very smooth process, any issues were identified early and they helped me sort them out, and its all been a great process from start to end. Definitely worth looking at as an option for finance, as it made my life a lot easier! Read more Read less

{"display":"Speroni","full_name":"Speroni","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Dealing with Carmoola is swift, easy and supportive.

Car finance • 26th June 2026

Dealing with Carmoola is swift, easy and supportive. The ongoing support is also top notch.

{"display":"Bola O","full_name":"Bola O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    It’s been a very easy pleasant experience.

    It’s been a very easy experience. I refinanced my car through Carmoola and it was extremely straight forward, the app is really simple to use... It’s been a very easy experience. I refinanced my car through Carmoola and it was extremely straight forward, the app is really simple to use and the welcome pack they sent was a really nice little touch (I wear the socks all the time!) Read more Read less

    {"display":"Grace W","full_name":"Grace W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Grace W 25th June 2026
  • 5.00/5

    Really smooth done a bank transfer at the dealership...

    Really smooth done a bank transfer at the dealership and the APR isn’t bad at all . Love the more modern way of getting finance

    {"display":"Mitchell B","full_name":"Mitchell B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Mitchell B 23rd June 2026
  • 5.00/5

    Quick and easy process.

    Quick and easy process. Easy from start to finish and helpful staff.

    {"display":"Geoffrey ","full_name":"Geoffrey ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Geoffrey 23rd June 2026
  • 5.00/5

    Simply the best

    Outstanding customer services Easy to deal with. Human!

    {"display":"James Kent","full_name":"James Kent","avatar":{"url":"\/assets\/uploads\/avatars\/users\/224141.png"}}'s avatar
    Car finance
    James Kent 20th June 2026
  • 5.00/5

    Very good point about my English level is not perfec...

    Very good point about my English level is not perfect sorry

    {"display":"Ayse k","full_name":"Ayse k","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Ayse k 19th June 2026
  • 5.00/5

    Excellent Service

    Stress free from start to finish and very helpfull staff

    {"display":"AWL","full_name":"AWL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    AWL 19th June 2026
  • 5.00/5

    My experience with Carmoola has been excellent.

    My experience with Carmoola has been excellent. The platform is efficient, transparent, and easy to navigate. Approval was fast, communication was clear, and the service exceeded my expectations

    {"display":"Mr B","full_name":"Mr B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Mr B 19th June 2026
  • 5.00/5

    A really quick and easy service to use

    A really quick and easy service to use

    {"display":"Arthur C","full_name":"Arthur C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Arthur C 18th June 2026
  • 5.00/5

    The process with Carmoola is so quick and easy.

    The process with Carmoola is so quick and easy. Everything is on an app and you can customise everything whenever you want

    {"display":"Adam M","full_name":"Adam M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Adam M 18th June 2026

    Products from Carmoola

    Showing all products offered by Carmoola

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice