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Carmoola reviews

Carmoola's logo
Rated Excellent • 4.85/5

Carmoola reviews

Verified business Last reviewed within 21 days
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  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 1,119 product reviews

Average score of 4.85/5
5 star
95%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Carmoola have trended negatively over the past 90 days

Carmoola makes car finance feel refreshingly easy with a quick, straightforward app and genuinely helpful staff who guide you every step of the way. The process is smooth from application to purchase, with clear communication and no pushy sales tactics. However, some found the interest rates quite high and a few faced delays or issues with dealership payments and after-sales support.

Positive themes

  • Carmoola's app and process are quick, easy, and hassle-free from start to finish. (48 mentions)
  • Customer service with Carmoola is friendly, helpful and quick to respond. (29 mentions)
  • Carmoola offers clear budgets and great transparency on rates and payments. (8 mentions)
Summarised by AI
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About Carmoola

Carmoola is a car finance provider.

The Carmoola app lets you check what you can borrow, find a car and pay for it in minutes. Carmoola offers HP loans between £2,000-£40,000 and PCP loans between £2,000-£55,000 at a personalised APR.

You can browse thousands of cars from approved dealerships and see your budget in seconds.

Carmoola at a glance

Contact details

Email
[email protected]
Social media

Reviews for Carmoola

Showing 11 of 1119 company reviews • Last reviewed within 21 days

These are the worst people to do with stay well away

Car finance • 21st October 2026

When things go wrong with your vehicle at date of purchase camel quite disgusting people worst experience ever with customer service services. I have now... When things go wrong with your vehicle at date of purchase camel quite disgusting people worst experience ever with customer service services. I have now been waiting for five days with an ongoing complaint for them to contact me. My car went for repair and I live some distance away from where I purchased it they picked the car up and they took the vehicle. This was the finance company not a mention about we have to go and get it ourselves. No courtesy car I’ve never been out of work for two weeks. I don’t have the money obviously to pay the finance because I’ve been out of Work because we don’t have a car. They offered compensation of £150 then when we stated how we supposed to get the car back we offered you £150 wait a minute you said that was conversation to go back and forward to work now I gotta use it to go and get the car. Obviously I declined. They’ve sent the final response which I am taking further to the financial omnibus Man if you look on trust by that you will see a lot of other people about the same experience with their customer service they do not respond when there is major issues with the Car absolutely disgusting people disgusting company. I highly recommend you never use. Read more Read less

{"display":"David s","full_name":"David s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1.00/5
Read more product reviews

Excellent overall

Car finance • 26th August 2026

Great service very easy finance. Every with carmoola is excellent. Very good service

{"display":"Hari C","full_name":"Hari C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    very good perfect good express good condition

    very good perfect good express good condition

    {"display":"Radoslaw S","full_name":"Radoslaw S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Radoslaw S 30th July 2026
  • 5.00/5

    I had a great experience with carmola , literally it...

    I had a great experience with carmola , literally it’s a friendly platform.no worries about pay day change in seconds we can change the date... I had a great experience with carmola , literally it’s a friendly platform.no worries about pay day change in seconds we can change the date and no impact on your account, meanwhile i gentle reminder every time Read more Read less

    {"display":"Azmat A","full_name":"Azmat A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Azmat A 30th July 2026
  • 5.00/5

    It was just great it’s took me less than 20 minutes...

    It was just great it’s took me less than 20 minutes to be approved I didn’t believe it.

    {"display":"Isaac a","full_name":"Isaac a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Isaac a 30th July 2026
  • 4.00/5

    Good and happy with us service.

    Good and happy with us service. They do it everything easily and comfortably but a delivery issue faced and sort out after two days, otherwise no issues.

    {"display":"Mohammad Manaf","full_name":"Mohammad Manaf","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Brilliant ..

    Process was so smooth and very easy absolutely brilliant company from start to finish

    {"display":"Thomas breen","full_name":"Thomas breen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    True value for money.

    I have absolutely no complaints whatsoever with this amazing financial service provider. Amazing customer service. Very prompt. Very direct and clear. They are just fantastic... I have absolutely no complaints whatsoever with this amazing financial service provider. Amazing customer service. Very prompt. Very direct and clear. They are just fantastic to deal with. True value for money. Read more Read less

    {"display":"Charlie Miles","full_name":"Charlie Miles","avatar":{"url":"\/assets\/uploads\/avatars\/users\/698384.png"}}'s avatar
  • 5.00/5

    Smooth, helpful car finance services,the whole proce...

    Smooth, helpful car finance services,the whole process with carmoola straight forward and clear from start to finish..the team explained everything simply, there were no hidden... Smooth, helpful car finance services,the whole process with carmoola straight forward and clear from start to finish..the team explained everything simply, there were no hidden fees and the application moves quickly, I felt well supported throughout and it made getting car finance much less stressful than I expected.would recommend to everyone looking for a transparent easy service. Read more Read less

    {"display":"Jacqueline M","full_name":"Jacqueline M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    simply the best

    went online and never heard of carmoola up they popped thought i'll give them a try best thing i've done when buying a car everything... went online and never heard of carmoola up they popped thought i'll give them a try best thing i've done when buying a car everything done online fully explained what's happens straight forward no nonsense money placed on a card to bank transfer to car dealer picked the car up happy days and a great rate would highly recommend carmoola to any one making there next car purchase been with a year and never actually needed to speak anyone And a little heart warming story they ask you to give your car a name or they can suggest a name for your car and the first name they gave me was martha so my car is called martha which incidentally was the name of our little dog that we sadly lost prior to the purchase Read more Read less

    {"display":"anthony c","full_name":"anthony c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    anthony c 29th July 2026
  • 5.00/5

    My experience with Carmoola was super good,please ke...

    My experience with Carmoola was super good,please keep up the good work.

    {"display":"Brenda K","full_name":"Brenda K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Brenda K 29th July 2026

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