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Carmoola reviews

Carmoola's logo
Rated Excellent 4.86/5

Carmoola reviews

Verified business Last reviewed within 7 days
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 1,058 product reviews

Average score of 4.86/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Carmoola have trended positively over the past 90 days

Carmoola’s car finance service is loved for its quick, easy application and a user-friendly app that makes managing payments a breeze. The team’s helpful, friendly support shines through, especially when sorting out issues or guiding through tricky moments. However, a few found the app glitchy and customer service frustrating when problems arose, with some disappointment over after-sales support on vehicle faults.

Positive themes

  • Carmoola’s app is super easy to use and makes car finance simple.
  • The Carmoola team is friendly and quick to help with any issues.
  • Applying for Carmoola car finance is quick and straightforward.

Negative themes

  • The app can be glitchy and cause repeated document upload failures.
  • Customer service can be frustrating and slow when problems arise.
  • After-sales support for vehicle faults is disappointing and unhelpful.
Summarised by AI
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About Carmoola

Carmoola is a car finance provider.

The Carmoola app lets you check what you can borrow, find a car and pay for it in minutes. Carmoola offers HP loans between £2,000-£40,000 and PCP loans between £2,000-£55,000 at a personalised APR.

You can browse thousands of cars from approved dealerships and see your budget in seconds.

Carmoola at a glance

Contact details

Email
[email protected]
Social media

Reviews for Carmoola

Showing 11 of 1058 company reviews Last reviewed within 7 days

Finance was sent through extremely quickly meaning I...

Car finance 15th June 2026

Finance was sent through extremely quickly meaning I could ge the car I wanted on a tight deadline

Rated Excellent 5.00/5
Read more product reviews

When I joined with carmoola everything was straightf...

Car finance 15th June 2026

When I joined with carmoola everything was straightforward easy and quick. That's what you need if you have to do everything online nowadays. Absolutely brilliant... When I joined with carmoola everything was straightforward easy and quick. That's what you need if you have to do everything online nowadays. Absolutely brilliant so far and I'd definitely recommend carmoola to friends. Thanks Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Great customer service

    Very easy deal with great customer service

    {"display":"Deborah ","full_name":"Deborah ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Deborah 15th June 2026
  • 5.00/5

    Professional and efficient.

    Great experience ever. Quick, efficient and very professional. Pay attention to the needs of their clients and superb customer service.

  • 5.00/5

    Nice one.

    Nice one. Was easy and good customer service

    {"display":"BIJO GEORGE","full_name":"BIJO GEORGE","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1663606.png"}}'s avatar
    Car finance
    BIJO GEORGE 14th June 2026
  • 5.00/5

    Outstanding

    Excellent from the application to buying my vehicle, they couldn't be more friendly and helpful throughout the whole process. They continuely keep me updated and... Excellent from the application to buying my vehicle, they couldn't be more friendly and helpful throughout the whole process. They continuely keep me updated and are always available should I have a query. I would recommend them to anyone. First class bug thumbs from me. Read more Read less

    {"display":"Neil ","full_name":"Neil ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Neil 14th June 2026
  • 5.00/5

    Extremely easy and straightforward

    Extremely easy and straightforward to use with an app that is very much user friendly. The speed and efficiency of getting accepted was a shock... Extremely easy and straightforward to use with an app that is very much user friendly. The speed and efficiency of getting accepted was a shock at first but I suppose something can be too good and true. Read more Read less

    {"display":"Thomas B","full_name":"Thomas B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1089650.png"}}'s avatar
    Car finance
    Thomas B 14th June 2026
  • 5.00/5

    Excellent service from start to finish!

    Excellent service from start to finish! The process was straight forward and really simple. I like the fact that you could see the vehicle history,... Excellent service from start to finish! The process was straight forward and really simple. I like the fact that you could see the vehicle history, condition, and price all together, then see the quote immediately. Read more Read less

    {"display":"Tim B","full_name":"Tim B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Tim B 14th June 2026
  • 5.00/5

    Easy and stress-free, even as a first time buyer

    got my Ford Kuga through Carmoola almost two years ago and honestly it was such a smooth experience. I was a first time buyer so... got my Ford Kuga through Carmoola almost two years ago and honestly it was such a smooth experience. I was a first time buyer so I was a bit nervous going in, but the whole application was quick and easy, everything was explained clearly so I always knew what was going on. No hidden surprises or pushy sales stuff, just simple and straightforward. The rates were good and I got approved quickly. Two years later I'm still driving the same car with zero issues, can't fault them honestly. Would recommend to anyone looking to finance a car. Read more Read less

    {"display":"Ken O","full_name":"Ken O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Ken O 14th June 2026
  • 5.00/5

    Great from start to finish, the car lookup is great

    Great from start to finish, the car lookup is very easy to use and made choosing a car a lot less stressful given the criteria... Great from start to finish, the car lookup is very easy to use and made choosing a car a lot less stressful given the criteria it has to meet. Considering a lot of places were 5% higher interest with no flexibility it was a no brainer. Really do recommend! Read more Read less

    {"display":"James D","full_name":"James D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    James D 14th June 2026
  • 5.00/5

    Exceptional Service from Start to FinishMy e...

    Exceptional Service from Start to Finish My experience with Carmoola has been nothing short of outstanding. From the moment I applied, the entire process was... Exceptional Service from Start to Finish My experience with Carmoola has been nothing short of outstanding. From the moment I applied, the entire process was seamless, transparent, and refreshingly straightforward. The app is intuitive and easy to navigate, making what is often a stressful process feel simple and hassle-free. What impressed me most was the speed and clarity of communication. Every step was clearly explained, with no hidden surprises or confusing jargon. The team demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction throughout. The flexibility offered by Carmoola, combined with competitive rates and excellent customer support, sets them apart from traditional finance providers. Their innovative approach gives customers greater control and confidence when financing a vehicle. I would wholeheartedly recommend Carmoola to anyone looking for a modern, trustworthy, and customer-focused car finance provider. They have transformed what can often be a daunting experience into one that is smooth, transparent, and genuinely enjoyable. A truly five-star service and a benchmark for excellence in the car finance industry. Read more Read less

    {"display":"Enica ","full_name":"Enica ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car finance
    Enica 14th June 2026

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