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Carmoola: Car finance reviews

4.85
Based on 1,119 reviews, last reviewed 21st Oct 2026
99% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent overall Great service very easy finance. Every with carmoola is excellent. Very good service Reviewed on: 26th August 2026
Hari C's avatar
Hari C

Latest lowest rating:

1

These are the worst people to do with stay well away When things go wrong with your vehicle at date of purchase camel quite disgusting people worst experience ever with customer service services. I have ... Read more Reviewed on: 21st October 2026
David s's avatar
David s

About this product

The Carmoola app is an all-in-one car finance app where you can find finance and buy a car.

In just 60 seconds, Carmoola will show you how much you can spend without impacting your credit score. You can also make adjustments to your plan before you commit to a loan.

Carmoola reviews help you find out what it’s really like to be a customer. If you’ve used Carmoola before, you can also leave a review and share your experience.

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Carmoola Car finance reviews (1119)

These are the worst people to do with stay well away

1
When things go wrong with your vehicle at date of purchase camel quite disgusting people worst experience ever with customer service services. I have now been waiting for five days with an ongoing complaint for them to contact me. My car went for repair and I live some distance away from where I purchased it they picked the car up and they took the vehicle. This was the finance company not a mention about we have to go and get it ourselves. No courtesy car I’ve never been out of work for two weeks. I don’t have the money obviously to pay the finance because I’ve been out of Work because we don’t have a car. They offered compensation of £150 then when we stated how we supposed to get the car back we offered you £150 wait a minute you said that was conversation to go back and forward to work now I gotta use it to go and get the car. Obviously I declined. They’ve sent the final response which I am taking further to the financial omnibus Man if you look on trust by that you will see a lot of other people about the same experience with their customer service they do not respond when there is major issues with the Car absolutely disgusting people disgusting company. I highly recommend you never use. Reviewed on: 21st October 2026

Excellent overall

5
Great service very easy finance. Every with carmoola is excellent. Very good service Reviewed on: 26th August 2026

very good perfect good express good condition

5
very good perfect good express good condition Reviewed on: 30th July 2026

I had a great experience with carmola , literally it...

5
I had a great experience with carmola , literally it’s a friendly platform.no worries about pay day change in seconds we can change the date and no impact on your account, meanwhile i gentle reminder every time Reviewed on: 30th July 2026

It was just great it’s took me less than 20 minutes...

5
It was just great it’s took me less than 20 minutes to be approved I didn’t believe it. Reviewed on: 30th July 2026

Good and happy with us service.

4
Good and happy with us service. They do it everything easily and comfortably but a delivery issue faced and sort out after two days, otherwise no issues. Reviewed on: 29th July 2026

Brilliant ..

5
Process was so smooth and very easy absolutely brilliant company from start to finish Reviewed on: 29th July 2026

True value for money.

5
I have absolutely no complaints whatsoever with this amazing financial service provider. Amazing customer service. Very prompt. Very direct and clear. They are just fantastic to deal with. True value for money. Reviewed on: 29th July 2026

Smooth, helpful car finance services,the whole proce...

5
Smooth, helpful car finance services,the whole process with carmoola straight forward and clear from start to finish..the team explained everything simply, there were no hidden fees and the application moves quickly, I felt well supported throughout and it made getting car finance much less stressful than I expected.would recommend to everyone looking for a transparent easy service. Reviewed on: 29th July 2026

simply the best

5
went online and never heard of carmoola up they popped thought i'll give them a try best thing i've done when buying a car everything done online fully explained what's happens straight forward no nonsense money placed on a card to bank transfer to car dealer picked the car up happy days and a great rate would highly recommend carmoola to any one making there next car purchase been with a year and never actually needed to speak anyone And a little heart warming story they ask you to give your car a name or they can suggest a name for your car and the first name they gave me was martha so my car is called martha which incidentally was the name of our little dog that we sadly lost prior to the purchase Reviewed on: 29th July 2026

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