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David s

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Review of the Carmoola, Car finance:
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These are the worst people to do with stay well away

1
When things go wrong with your vehicle at date of purchase camel quite disgusting people worst experience ever with customer service services. I have now been waiting for five days with an ongoing complaint for them to contact me. My car went for repair and I live some distance away from where I purchased it they picked the car up and they took the vehicle. This was the finance company not a mention about we have to go and get it ourselves. No courtesy car I’ve never been out of work for two weeks. I don’t have the money obviously to pay the finance because I’ve been out of Work because we don’t have a car. They offered compensation of £150 then when we stated how we supposed to get the car back we offered you £150 wait a minute you said that was conversation to go back and forward to work now I gotta use it to go and get the car. Obviously I declined. They’ve sent the final response which I am taking further to the financial omnibus Man if you look on trust by that you will see a lot of other people about the same experience with their customer service they do not respond when there is major issues with the Car absolutely disgusting people disgusting company. I highly recommend you never use. Reviewed on: 21st October 2026

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