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My Community Bank : Savings reviews

4.88
Based on 1,781 reviews, last reviewed 5th Aug 2025
99% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
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Latest highest rating:

5

It has been easy to invest with better interest rate... It has been easy to invest with better interest rates than in the High Street. I have been investing with My Community Bank for the last several years... Read more Reviewed on: 27th July 2025
Sanober S's avatar
Sanober S

Latest lowest rating:

1

They will NOT return your SAVINGS after maturing This bank is a scam, quite clearly. I see that other customers have had the same experience: I AM UNABLE TO RECOVER MATURED FUNDS. This is really real... Read more Reviewed on: 5th August 2025
Priya G's avatar
Priya G

About this product

My Community Bank aren't currently accepting new applications for savings accounts.

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My Community Bank Savings reviews (1781)

They will NOT return your SAVINGS after maturing

1
This bank is a scam, quite clearly. I see that other customers have had the same experience: I AM UNABLE TO RECOVER MATURED FUNDS. This is really really serious and I have now written to the FCA for assistance. No way to reach them on the phone or email: however, the LOANS department answer instantly and then refused to help. DO NOT GIVE THEM YOUR SAVINGS: I have a tax bill to pay and am unable to pay it because my money is stuck with them having matured a while back. Reviewed on: 5th August 2025

It has been easy to invest with better interest rate...

5
It has been easy to invest with better interest rates than in the High Street. I have been investing with My Community Bank for the last several years and I am offered a preferential savings rate when I renew. Reviewed on: 27th July 2025

Easy, competitive savings, great customer service

5
Offers a highly competitive fixed interest savings where you keep your money with them for a fixed length of time. Competitive rates, great customer service, easy website - and supports local communities through credit unions. Reviewed on: 15th July 2025

a good investment

5
A great account on offer and all administration has been simple and easy. Good service Reviewed on: 1st May 2025

Good all-rounder

5
Ease of use. Interest rates being superior. Simple web access. Reviewed on: 25th April 2025

Helpful and understanding

5
When I needed to talk to someone it was possible to speak to them on the phone. They were helpful and understanding. Reviewed on: 13th April 2025

cash savings

4
I have never spoken to anyone just deal on line Reviewed on: 11th April 2025

Most worthless Bank to deal with

1
Have never dealt with such a worthless Bank (I've had accounts in 20+ banks). Once the Savings Product Matured, they wouldn't transfer the Matured Capital + Interest to the Nominated Bank. Impossible to reach/contact via Telephone - have to wait for hours, not minutes. Emails just don't get responded to - even in a month (I think no one even looks at them). So, you will be stuck without your Money and losing Interest. Reviewed on: 9th April 2025

Straightforwar.d and accessible by phone

5
Dealing with My Comunity Bank is very straightforward with clear website and they are easy to contact on the phone. Reviewed on: 9th April 2025

customer service very good service

5
very good service over the phone . Did not feel hurried. Reviewed on: 7th April 2025

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