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My Community Bank : Savings reviews

4.88
Based on 1,781 reviews, last reviewed 5th Aug 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

It has been easy to invest with better interest rate... It has been easy to invest with better interest rates than in the High Street. I have been investing with My Community Bank for the last several years... Read more Reviewed on: 27th July 2025
Sanober S's avatar
Sanober S

Latest lowest rating:

1

They will NOT return your SAVINGS after maturing This bank is a scam, quite clearly. I see that other customers have had the same experience: I AM UNABLE TO RECOVER MATURED FUNDS. This is really real... Read more Reviewed on: 5th August 2025
Priya G's avatar
Priya G

About this product

My Community Bank aren't currently accepting new applications for savings accounts.

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My Community Bank Savings reviews (1781)

Great fixed savings account

5
Great interest rate compared to other accounts Reviewed on: 20th July 2022

Communication

2
Not great on answering customer enquiry Reviewed on: 3rd March 2022

The bank from hell ignore my plea for help

1
Help! My community bank ignored my instructions to move money from a maturing account. I opened a complaint back on 28th October - but after a month they haven't even tried to help me. It's now 26th November and they still haven't bothered to even try to put things right. They have some of my money - but just ignore me and I simply do not know what to do. I'm very worried. What should I do? This is the promise they didn't keep on 28 October: We are sorry that you feel you have cause to complain to us. We are writing to acknowledge receipt of your complaint on 27/10/2021 We will review the issue and the allocated first line complaints handler will aim to make initial contact with you within 14 days Reviewed on: 26th November 2021

Great service both to customers and community

5
I chose to bank with My Community Bank because of the service they offer to local communities and also because they manage to combine this with good savings rates. I wanted my money to be used for a good cause while I have no immediate use for it. Reviewed on: 30th August 2021

Great bank, great service and better interest than other banks

5
Customer service so easy and very friendly. Get the job done as they say, quick and easy. Thoroughly recommend Reviewed on: 19th August 2021

Excellent Service

5
Quick and easy account opening process Excellent service Reviewed on: 17th August 2021

Excellent Bank

5
A very friendly community bank. They are simple to use and give competitive rates for savers - as well as competitive rates for borrowers. Truly community orientated, run for the people. Very highly recommended. Reviewed on: 16th August 2021

Mutual benefit to savers and borrowers

4
I know my savings will be used to help others but with no loss of capital to me when I choose to withdraw my money. Reviewed on: 13th August 2021

Savings Bonds

5
The savings bonds available not only offered one of the highest interest rates on the market, but provided with a lot of flexibility on the amount of investment and life term of the bonds. It makes the products on offer more accessible to those only able save small amounts of money and still achieve rates that are normal only accessible by investing larger funds. Reviewed on: 13th August 2021

Prompt response

5
Fully resolved my worries about 85k insurance by providing written conf Reviewed on: 13th August 2021

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