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My Community Bank : Savings reviews

Name: Savings
Rating: 4.79 (1783 reviews)

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4.79

Based on 1,783 reviews, last reviewed 1st Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Great rates, first-class customer sevice. Hard to beat their savings interest rates in recent years. Also, thexcustomer service is great. They pick up the phone and are pleasand and helpful. I... Read more Reviewed on: 1st June 2026

Latest lowest rating:

1

They will NOT return your SAVINGS after maturing This bank is a scam, quite clearly. I see that other customers have had the same experience: I AM UNABLE TO RECOVER MATURED FUNDS. This is really real... Read more Reviewed on: 5th August 2025

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About this product

My Community Bank aren't currently accepting new applications for savings accounts.

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My Community Bank Savings reviews (1783)

Very easy to use

Very easy to use, but wouldnt let me add more funds to my fixed savings account above the amount i said i was going to put in even before it was locked away. But overall good Reviewed on: 20th July 2022

I love MCB

The whole sign-up process was painless, their staff are very helpful, and it's a great interest rate! Reviewed on: 20th July 2022

Great fixed savings account

Great interest rate compared to other accounts Reviewed on: 20th July 2022

Communication

Not great on answering customer enquiry Reviewed on: 3rd March 2022

The bank from hell ignore my plea for help

Help! My community bank ignored my instructions to move money from a maturing account. I opened a complaint back on 28th October - but after a month they haven't even tried to help me. It's now 26th November and they still haven't bothered to even try to put things right. They have some of my money - but just ignore me and I simply do not know what to do. I'm very worried. What should I do? This is the promise they didn't keep on 28 October: We are sorry that you feel you have cause to complain to us. We are writing to acknowledge receipt of your complaint on 27/10/2021 We will review the issue and the allocated first line complaints handler will aim to make initial contact with you within 14 days Reviewed on: 26th November 2021

Great service both to customers and community

I chose to bank with My Community Bank because of the service they offer to local communities and also because they manage to combine this with good savings rates. I wanted my money to be used for a good cause while I have no immediate use for it. Reviewed on: 30th August 2021

Great bank, great service and better interest than other banks

Customer service so easy and very friendly. Get the job done as they say, quick and easy. Thoroughly recommend Reviewed on: 19th August 2021

Excellent Service

Quick and easy account opening process Excellent service Reviewed on: 17th August 2021

Excellent Bank

A very friendly community bank. They are simple to use and give competitive rates for savers - as well as competitive rates for borrowers. Truly community orientated, run for the people. Very highly recommended. Reviewed on: 16th August 2021

Mutual benefit to savers and borrowers

I know my savings will be used to help others but with no loss of capital to me when I choose to withdraw my money. Reviewed on: 13th August 2021

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