Amanda Loveday's community profile page

Write a review

Viewing profile for,

Amanda Loveday

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the My Community Bank, Savings:

View on product page

The bank from hell ignore my plea for help

Help! My community bank ignored my instructions to move money from a maturing account. I opened a complaint back on 28th October - but after a month they haven't even tried to help me. It's now 26th November and they still haven't bothered to even try to put things right. They have some of my money - but just ignore me and I simply do not know what to do. I'm very worried. What should I do? This is the promise they didn't keep on 28 October: We are sorry that you feel you have cause to complain to us. We are writing to acknowledge receipt of your complaint on 27/10/2021 We will review the issue and the allocated first line complaints handler will aim to make initial contact with you within 14 days Reviewed on: 26th November 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.