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Jeff F

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Review of the Aldermore, Fixed Rate Cash ISA:

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Transfer of an ISA from another provider...

When trying to transfer an ISA from another provider I was unable to apply on their website as the system would not accept the account number (which was correct). Rang the company and I spoke to a gentleman who said that it was a possibly a web glitch. try again tomorrow. Two days later and still encountering the same issue I rang again and got through to a very helpful lady. She said that this was a problem sometimes depending on the number of digits on the account. With her help I was able to bypass that issue (just put in zeros in the reference section)and open an account. However once opened I had to ring Aldermore again as my bank did not have the actual account details from them. I gave the them the account details by phone and all ran smoothly after that. The good interest rate on offer was the main factor in my perseverance otherwise I would have given up/ Reviewed on: 12th June 2025

Review of the Darlington Building Society, Savings:

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Good service.

Good service. Friendly staff. Competitive products. Reviewed on: 31st March 2025

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