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Penny Post Credit Union reviews

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Rated Excellent 4.90/5

Penny Post Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 812 product reviews

Average score of 4.90/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Penny Post Credit Union have trended negatively over the past 90 days

Latest positive rating

5/5

Great way to save been with penny post for 20...

Great way to save been with penny post for 20 years

{"display":"David Webster","full_name":"David Webster","avatar":{"url":"\/assets\/uploads\/avatars\/users\/178310.png"}}'s avatar
Savings
David Webster 8th April 2025

Latest negative rating

1/5

Disappearing paperwork

I had a debt management plan with them and never missed a payment for the last 7 months. Now I'm told I'm not on a... I had a debt management plan with them and never missed a payment for the last 7 months. Now I'm told I'm not on a debt management plan and it was an human error and I need to redo all the things I did 7months ago. They tell me they can't find the paper work. When they initially had the paperwork to start the plan in the first place. I feel they lost paper work on purpose to make my debt management plan fail. I was initially happy with their services but moves like these show me their not a trust worthy company Read more Read less

{"display":"Dissapointment","full_name":"Dissapointment","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Dissapointment 21st March 2025

About Penny Post Credit Union

Read our Penny Post Credit Union reviews and see whether their savings and loans are suitable for you. Penny Post offers loans and savings for employees from Royal Mail Group, Post Office Limited and Parcelforce Worldwide.

Penny Post Credit Union at a glance

Reviews for Penny Post Credit Union

Showing 11 of 812 company reviews Last reviewed within 7 days

Great way to save been with penny post for 20...

Savings 8th April 2025

Great way to save been with penny post for 20 years

Rated Excellent 5/5
Read more product reviews

Great experience

Savings 8th April 2025

I have 2 penny post accounts and they are a fantastic way to save, but also easy to withdraw. Have have contacted penny post on... I have 2 penny post accounts and they are a fantastic way to save, but also easy to withdraw. Have have contacted penny post on a few occasions and they are easy get intouch Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    I have been a member for over 25 years

    I have been a member for over 25 years

    {"display":"Julie D","full_name":"Julie D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Julie D 7th April 2025
  • 5/5

    So quick and easy to do.

    So quick and easy to do. Very helpful and thorough

    {"display":"Caitlin F","full_name":"Caitlin F","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1159043.png"}}'s avatar
    Loans
    Caitlin F 7th April 2025
  • 1/5

    Disappearing paperwork

    I had a debt management plan with them and never missed a payment for the last 7 months. Now I'm told I'm not on a... I had a debt management plan with them and never missed a payment for the last 7 months. Now I'm told I'm not on a debt management plan and it was an human error and I need to redo all the things I did 7months ago. They tell me they can't find the paper work. When they initially had the paperwork to start the plan in the first place. I feel they lost paper work on purpose to make my debt management plan fail. I was initially happy with their services but moves like these show me their not a trust worthy company Read more Read less

    {"display":"Dissapointment","full_name":"Dissapointment","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dissapointment 21st March 2025
  • 5/5

    My password was forgotten and needed urgent money fr...

    My password was forgotten and needed urgent money from my saving and they helped me quickly so i can get the money as soon possible .

    {"display":"Sukhmanjot sandhu","full_name":"Sukhmanjot sandhu","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sukhmanjot sandhu 26th February 2025
  • 5/5

    I had a call from Sharon asking me had I downloaded...

    I had a call from Sharon asking me had I downloaded the new app I said yes but had trouble with the password, she was... I had a call from Sharon asking me had I downloaded the new app I said yes but had trouble with the password, she was brilliant helping me sorting it out after No signal getting cut off several times thanks Sharon Read more Read less

    {"display":"Paul Syers","full_name":"Paul Syers","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1067883.png"}}'s avatar
    Loans
    Paul Syers 9th October 2024
  • 1/5

    1.d8abolical

    1.55,% return when banks are offering 7% for regular savers. All their profits go to paying wages.

    {"display":"Andrew Leckenby","full_name":"Andrew Leckenby","avatar":{"url":"\/assets\/uploads\/avatars\/users\/558061.png"}}'s avatar
    Savings
    Andrew Leckenby 7th March 2024
  • 5/5

    Excellent

    Best experience people help full support from start to finish

    {"display":"paresh patel","full_name":"paresh patel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    paresh patel 31st May 2023
  • 5/5

    East access

    Easy and simple to use hassle free

    {"display":"Nick Cooper","full_name":"Nick Cooper","avatar":{"url":"\/assets\/uploads\/avatars\/users\/380192.png"}}'s avatar
    Loans
    Nick Cooper 14th August 2022
  • 5/5

    Gold Standard Customer Service

    Always helpful and professional but with a heart when ever I ring them up.

    {"display":"Delyth","full_name":"Delyth","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Delyth 11th August 2022

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