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Penny Post Credit Union reviews

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Rated Excellent • 4.90/5

Penny Post Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 808 product reviews

Average score of 4.90/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Penny Post Credit Union have trended positively over the past 90 days

Latest positive rating

5/5

My password was forgotten and needed urgent money fr...

My password was forgotten and needed urgent money from my saving and they helped me quickly so i can get the money as soon possible .

{"display":"Sukhmanjot sandhu","full_name":"Sukhmanjot sandhu","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Sukhmanjot sandhu 26th February 2025

Latest negative rating

1/5

Disappearing paperwork

I had a debt management plan with them and never missed a payment for the last 7 months. Now I'm told I'm not on a... I had a debt management plan with them and never missed a payment for the last 7 months. Now I'm told I'm not on a debt management plan and it was an human error and I need to redo all the things I did 7months ago. They tell me they can't find the paper work. When they initially had the paperwork to start the plan in the first place. I feel they lost paper work on purpose to make my debt management plan fail. I was initially happy with their services but moves like these show me their not a trust worthy company Read more Read less

{"display":"Dissapointment","full_name":"Dissapointment","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Dissapointment 21st March 2025
See more reviews for Penny Post Credit Union products

About Penny Post Credit Union

Read our Penny Post Credit Union reviews and see whether their savings and loans are suitable for you. Penny Post offers loans and savings for employees from Royal Mail Group, Post Office Limited and Parcelforce Worldwide.

Penny Post Credit Union at a glance

Reviews for Penny Post Credit Union

Showing 11 of 808 company reviews • Last reviewed within 7 days

Disappearing paperwork

Loans • 21st March 2025

I had a debt management plan with them and never missed a payment for the last 7 months. Now I'm told I'm not on a... I had a debt management plan with them and never missed a payment for the last 7 months. Now I'm told I'm not on a debt management plan and it was an human error and I need to redo all the things I did 7months ago. They tell me they can't find the paper work. When they initially had the paperwork to start the plan in the first place. I feel they lost paper work on purpose to make my debt management plan fail. I was initially happy with their services but moves like these show me their not a trust worthy company Read more Read less

{"display":"Dissapointment","full_name":"Dissapointment","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

My password was forgotten and needed urgent money fr...

Savings • 26th February 2025

My password was forgotten and needed urgent money from my saving and they helped me quickly so i can get the money as soon possible .

{"display":"Sukhmanjot sandhu","full_name":"Sukhmanjot sandhu","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I had a call from Sharon asking me had I downloaded...

    I had a call from Sharon asking me had I downloaded the new app I said yes but had trouble with the password, she was... I had a call from Sharon asking me had I downloaded the new app I said yes but had trouble with the password, she was brilliant helping me sorting it out after No signal getting cut off several times thanks Sharon Read more Read less

    {"display":"Paul Syers","full_name":"Paul Syers","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1067883.png"}}'s avatar
    Loans
    Paul Syers 9th October 2024
  • 1/5

    1.d8abolical

    1.55,% return when banks are offering 7% for regular savers. All their profits go to paying wages.

    {"display":"Andrew Leckenby","full_name":"Andrew Leckenby","avatar":{"url":"\/assets\/uploads\/avatars\/users\/558061.png"}}'s avatar
    Savings
    Andrew Leckenby 7th March 2024
  • 5/5

    Excellent

    Best experience people help full support from start to finish

    {"display":"paresh patel","full_name":"paresh patel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    paresh patel 31st May 2023
  • 5/5

    East access

    Easy and simple to use hassle free

    {"display":"Nick Cooper","full_name":"Nick Cooper","avatar":{"url":"\/assets\/uploads\/avatars\/users\/380192.png"}}'s avatar
    Loans
    Nick Cooper 14th August 2022
  • 5/5

    Gold Standard Customer Service

    Always helpful and professional but with a heart when ever I ring them up.

    {"display":"Delyth","full_name":"Delyth","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Delyth 11th August 2022
  • 5/5

    Very good

    Very good loan company and will use them again

    {"display":"Daniel morrill","full_name":"Daniel morrill","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Daniel morrill 10th August 2022
  • 5/5

    The Response Is Very Good

    Penny Post was very quick in their response, I applied for my loan the same day & I got my reply in no time.

    {"display":"Althea Simms","full_name":"Althea Simms","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Althea Simms 10th August 2022
  • 5/5

    Very reliable

    The people at penny post cu are so easy to deal with and the nevo app is amazing and so quick to do everything with... The people at penny post cu are so easy to deal with and the nevo app is amazing and so quick to do everything with the loan, I applied for a loan in the morning and the funds were in my bank by the afternoon which I don't think anyone could beat that, all in all penny post is quick reliable and trustworthy Read more Read less

    {"display":"Christian ","full_name":"Christian ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Christian 9th August 2022
  • 5/5

    Excellent Credit Union

    Brilliant service and thank you for all your help. You guys are wonderful and you have truly made my day!!! Much appreciated

    {"display":"Ricky Clements","full_name":"Ricky Clements","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ricky Clements 9th August 2022

    Products from Penny Post Credit Union

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