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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.88/5

Clockwise Credit Union reviews

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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 4,435 product reviews

Average score of 4.88/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%

Clockwise is great for quick loans with friendly staff and easy saving via a handy app. Their loans are affordable with manageable repayments and low interest. However some find customer service patchy with long waits and occasional rudeness. Loan approvals can be strict even for loyal members and interest rates feel steep for bigger loans.

Positive themes

  • Clockwise loans are quick to apply for with friendly, helpful staff throughout.
  • Clockwise makes saving easy with a simple app and automatic payroll deductions.
  • Clockwise offers affordable loans with manageable repayments and low interest rates.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Loan approvals can be tough despite good repayment history and loyalty.
  • Interest rates feel high and loans can worsen financial situations long term.
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Email
[email protected]

Reviews for Clockwise Credit Union

Showing 11 of 4435 company reviews

Very quick assessment time frame

Personal loans • 10th February 2026

Very quick assessment time frame

{"display":"Michelle","full_name":"Michelle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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It doesn't seem two minutes from taking the loan out...

Personal loans • 24th January 2026

It doesn't seem two minutes from taking the loan out to nearly finishing paying it off. Also a great way to save.

{"display":"Rachael S","full_name":"Rachael S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Great service

    Great service , helpfull staff what more do you need

    {"display":"Andrew G","full_name":"Andrew G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Andrew G 19th July 2025
  • 5/5

    always bin helpful when I needed help with money

    always bin helpful when I needed help with money

    {"display":"Susan Turley ","full_name":"Susan Turley ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Fast and easy to use service online and great custom...

    Fast and easy to use service online and great customer service call centre.

    {"display":"Sarah r","full_name":"Sarah r","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Sarah r 18th July 2025
  • 4/5

    Having trouble with applying for a top up loan

    Having trouble with applying for a top up loan

    {"display":"Rosalind Brathwaite","full_name":"Rosalind Brathwaite","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1284634.png"}}'s avatar
  • 5/5

    Efficient.

    Efficient. Good customer experience

    {"display":"Uru","full_name":"Uru","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Uru 18th July 2025
  • 5/5

    Everyone is lovely reality helpful

    Everyone is lovely reality helpful

    {"display":"Maria b","full_name":"Maria b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Maria b 18th July 2025
  • 5/5

    Their customer service is excellent.

    Their customer service is excellent. They will support and explain to you for you to understand and you'll feel satisfied politely.

    {"display":"AkuB","full_name":"AkuB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    AkuB 17th July 2025
  • 4/5

    Convenience at my finger tips.

    A convenient monthly saving plan, the amounts not missed but comes in very useful when emergencies crop up. I drop by yhe branch every 4/5... A convenient monthly saving plan, the amounts not missed but comes in very useful when emergencies crop up. I drop by yhe branch every 4/5 months, check on the balance and make a withdrawal for a treat whilst in town. Read more Read less

    {"display":"Neville S","full_name":"Neville S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Neville S 17th July 2025
  • 5/5

    Nothing much to add but I like clockwise, very helpf...

    Nothing much to add but I like clockwise, very helpful, very useful and very good company to to borrow so for that reason I would... Nothing much to add but I like clockwise, very helpful, very useful and very good company to to borrow so for that reason I would like to recommend fiend and to clockwise Read more Read less

    {"display":"Richard ","full_name":"Richard ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Clockwise Credit Union

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