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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,855 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5855 company reviews • Last reviewed within 7 days

Clockwise have been amazing and helped me financiall...

Personal loans • 1st June 2026

Clockwise have been amazing and helped me financially her back on track on several occasions.

{"display":"Leigh","full_name":"Leigh","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Clockwise is fantastic.

Personal loans • 1st June 2026

Clockwise is fantastic. The customer service are very helpful and friendly and have always been a massive help when ive needed it. The whole clockwise... Clockwise is fantastic. The customer service are very helpful and friendly and have always been a massive help when ive needed it. The whole clockwise process is easy and its so helpful to have. Read more Read less

{"display":"Natalie d","full_name":"Natalie d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Easy to apply, money in account within minutes.

    Easy to apply, money in account within minutes. Would highly recommend.

    {"display":"Hannah Brooksr","full_name":"Hannah Brooksr","avatar":{"url":"\/assets\/uploads\/avatars\/users\/475726.png"}}'s avatar
  • 5.00/5

    The whole process was simple and easy to apply

    The whole process was simple and easy to apply and receive the loan. When I needed to contact clockwise they was helpful and kind. The... The whole process was simple and easy to apply and receive the loan. When I needed to contact clockwise they was helpful and kind. The thing I did like was how you can top up your loan every so often, this was a great help in months when you have unexpected expenses . Read more Read less

    {"display":"Carl ","full_name":"Carl ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Carl 1st June 2026
  • 5.00/5

    Great customer service and very understanding

    Great customer service and very understanding

    {"display":"Chb","full_name":"Chb","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Chb 1st June 2026
  • 4.00/5

    Never had a bad experience always quick to support

    Never had a bad experience always quick to support

    {"display":"K ","full_name":"K ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    K 1st June 2026
  • 5.00/5

    Thank you, Clockwise!

    The whole application process was quick and easy. The decision was given within the time frame given and so was not felt to be drawn... The whole application process was quick and easy. The decision was given within the time frame given and so was not felt to be drawn out. Importantly, the interest rate is competitive. As such I would not hesitate to recommend Clockwise. Read more Read less

    {"display":"Cassandra ","full_name":"Cassandra ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Everything is simple

    Everything is simple, when you need support it is readily available, when I have sought support I have been given it, I would highly recommend clockwise credit union!

    {"display":"Keira R","full_name":"Keira R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy to apply, in your bank really quickly

    Easy to apply, in your bank really quickly

    {"display":"Sammi ","full_name":"Sammi ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Extremely happy with how quick you are excepted for...

    Extremely happy with how quick you are excepted for a loan and very easy payments. Recently paid off a large loan which helpwd when i was really struggling.

    {"display":"Sarah J","full_name":"Sarah J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Excellent

    Easy to apply and very affordable

    {"display":"Blondegal","full_name":"Blondegal","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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