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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.89/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,351 product reviews

Average score of 4.89/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy loan application process that feels personal and supportive. Their savings accounts are praised for being simple to use, with convenient payroll deductions and a genuine community focus. However, some find the interest rates high and customer service inconsistent, especially since moving to online-only and with phone access issues.

Positive themes

  • Clockwise Credit Union’s staff are friendly and always ready to help with loans and savings.
  • Personal loans from Clockwise Credit Union are quick and easy to apply for with fast decisions.
  • Savings accounts with Clockwise Credit Union are easy to manage and help build good habits.

Negative themes

  • Some find Clockwise Credit Union’s interest rates on loans quite high and costly.
  • Customer service can be inconsistent with long waits and unhelpful phone support.
  • The move to online-only has left some older or less tech-savvy members feeling neglected.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5351 company reviews • Last reviewed within 7 days

It was a great experience and fast

Personal loans • 12th May 2026

It was a great experience and fast

{"display":"Mihai M","full_name":"Mihai M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Clockwise Credit Union

Personal loans • 12th May 2026

Clockwise Credit Union it’s very friendly with a professional staff that can help always in solving problems, or to answer at any question, it’s very... Clockwise Credit Union it’s very friendly with a professional staff that can help always in solving problems, or to answer at any question, it’s very accessible and their products are very useful to manage your finances! I’m very happy with them and obviously that’s why I keep using their products from personal loans ! Read more Read less

{"display":"Dragos H","full_name":"Dragos H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Great for saving, easy site to use.

    Great for saving, easy site to use. I'mhappy I'm a member of the credit union

    {"display":"Natalie J","full_name":"Natalie J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Natalie J 12th May 2026
  • 5/5

    Very fast with accepting loans been with credit unio...

    Very fast with accepting loans been with credit union for a while

    {"display":"Abbie L","full_name":"Abbie L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to use with the app.

    Easy to use with the app. Love that I can get to my savings whenever needed.

    {"display":"Amy F","full_name":"Amy F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Amy F 12th May 2026
  • 5/5

    Affordable loans

    Fast easy reliable way of borrowing money

    {"display":"Amelia j","full_name":"Amelia j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Clockwise has helped me so much, with money, afforda...

    Clockwise has helped me so much, with money, affordable loans, and no fuss, one of the best companies around

    {"display":"Az","full_name":"Az","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Az 12th May 2026
  • 5/5

    Real help when you need it

    I had a personal loan from Clockwise to help my son buy a car. It was so straightforward and easy and the repayment terms were exactly what I needed

    {"display":"Jennifer W","full_name":"Jennifer W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Clockwise credit union have been amazing

    Clockwise have been a god send amazing personal loans with the extra savings pot is awesome not a high interest rate and extremely helpful

    {"display":"Hannah","full_name":"Hannah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Hannah 12th May 2026
  • 5/5

    Brilliant

    Always a good fast service affordable loans when you need them I wouldn’t go anywhere else

    {"display":"Jo","full_name":"Jo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Jo 12th May 2026
  • 5/5

    Such a good way of helping when in need

    Such a good way of helping when in need

    {"display":"Donna h","full_name":"Donna h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Clockwise Credit Union

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