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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent 4.88/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 4,680 product reviews

Average score of 4.88/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise is great for quick loans with friendly staff and easy saving via a handy app. Their loans are affordable with manageable repayments and low interest. However some find customer service patchy with long waits and occasional rudeness. Loan approvals can be strict even for loyal members and interest rates feel steep for bigger loans.

Positive themes

  • Clockwise loans are quick to apply for with friendly, helpful staff throughout.
  • Clockwise makes saving easy with a simple app and automatic payroll deductions.
  • Clockwise offers affordable loans with manageable repayments and low interest rates.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Loan approvals can be tough despite good repayment history and loyalty.
  • Interest rates feel high and loans can worsen financial situations long term.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Email
[email protected]

Reviews for Clockwise Credit Union

Showing 11 of 4680 company reviews Last reviewed within 7 days

Easy to apply, online Services is very good ,very qu...

Personal loans 21st April 2026

Easy to apply, online Services is very good ,very quick all procedure

Rated Excellent 5/5
Read more product reviews

Helped me when really needed it, easy and not stress...

Personal loans 21st April 2026

Helped me when really needed it, easy and not stressful to pay back

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Clockwise is friendly and efficient and make the ban...

    Clockwise is friendly and efficient and make the banking experience a pleasure. The staff are professional and the premises are welcoming.

    {"display":"Dee Hudson","full_name":"Dee Hudson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dee Hudson 20th April 2026
  • 5/5

    Been with them years I think they are great!

    Clockwise is very good as being someone like me who doesn’t work and is a single parent, I’m a carer for my child but I’m... Clockwise is very good as being someone like me who doesn’t work and is a single parent, I’m a carer for my child but I’m unable to work. Whenever I’ve needed to rely on clockwise they’ve always came through Read more Read less

    {"display":"Inqognito","full_name":"Inqognito","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Inqognito 19th April 2026
  • 5/5

    My experience with clockwise has been so good.

    My experience with clockwise has been so good. There was a time I needed to save money and be sure it’s safe and I can... My experience with clockwise has been so good. There was a time I needed to save money and be sure it’s safe and I can access it anytime I need it, so I walked into a branch of clockwise spoke to one of their staff who guided me throughout, by telling me all the services the provide and gave me a leaflet for more information. That experience was really helpful as it helped me to decide which service suits my needs at that particular time. To be honest am really enjoying their services. Read more Read less

    {"display":"Grace F","full_name":"Grace F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Grace F 19th April 2026
  • 5/5

    In world where the high street is disappearing...

    In world where the high street is disappearing, Clockwise's dedication to continuing to provide branch and in person services to those who need it more... In world where the high street is disappearing, Clockwise's dedication to continuing to provide branch and in person services to those who need it more than ever is inspiring. A company that truly stands with and for the community and its people. Read more Read less

    {"display":"AnnieM","full_name":"AnnieM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    AnnieM 19th April 2026
  • 5/5

    Clockwise are reliable and helpful

    Clockwise are reliable and helpful

  • 5/5

    I’ve been using Clockwise Credit Union for almost 2...

    I’ve been using Clockwise Credit Union for almost 2 years now, and my experience has been excellent. They have always been helpful, professional, and supportive... I’ve been using Clockwise Credit Union for almost 2 years now, and my experience has been excellent. They have always been helpful, professional, and supportive whenever I needed assistance. Their customer service is friendly and efficient, making everything simple and stress-free. It’s great to be with a credit union that genuinely cares about its members. Highly recommended! Read more Read less

  • 5/5

    Reinvesting for good

    I have savings building and feel they are safe with Clockwise. Love knowing that profits are reinvested back into community good.

    {"display":"Natasha ","full_name":"Natasha ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Natasha 18th April 2026
  • 5/5

    : I really appreciated the transparency.

    : I really appreciated the transparency. There were no "gotchas" or hidden fees buried in page 50 of a PDF. Everything—from the interest to the... : I really appreciated the transparency. There were no "gotchas" or hidden fees buried in page 50 of a PDF. Everything—from the interest to the total repayment—was laid out clearly right Read more Read less

    {"display":"Jenifer R","full_name":"Jenifer R","avatar":{"url":"\/assets\/uploads\/avatars\/users\/986292.png"}}'s avatar
    Personal loans
    Jenifer R 17th April 2026
  • 5/5

    very good, slightly annoying that you cant get suppo...

    very good, slightly annoying that you cant get support 24/7. Interest is high, but that is expected.I would use again. instant money was great came... very good, slightly annoying that you cant get support 24/7. Interest is high, but that is expected.I would use again. instant money was great came in handy when i need. Very customer orientated. It was tricky to set up the direct debit but i cant complain homestly. Read more Read less

    {"display":"Kiah E","full_name":"Kiah E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Kiah E 17th April 2026

    Products from Clockwise Credit Union

    Showing all products offered by Clockwise Credit Union

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