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The Money Co-op (Formerly The Co-op Credit Union) reviews

The Money Co-op logo
Rated Excellent • 4.97/5

The Money Co-op (Formerly The Co-op Credit Union) reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 443 product reviews

Average score of 4.97/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for The Money Co-op (Formerly The Co-op Credit Union) have trended positively over the past 90 days

Latest positive rating

5/5

Really good credit union to use

The team have always been professional and friendly, quick to help and always on top of their game. The app is easy to use and quick

{"display":"Wendy B","full_name":"Wendy B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1217745.png"}}'s avatar
Loans
Wendy B 18th May 2025

Latest negative rating

1/5

Paying almost 50% in interest.

Paying almost 50% in interest. Took it through a workplace loan, and it wasn’t very clear on how much I owed until I left the... Paying almost 50% in interest. Took it through a workplace loan, and it wasn’t very clear on how much I owed until I left the company. Updated my details and then received threatening calls over the Christmas period. Read more Read less

{"display":"Emily O","full_name":"Emily O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Emily O 9th April 2024
See more reviews for The Money Co-op (Formerly The Co-op Credit Union) products

About The Money Co-op (Formerly The Co-op Credit Union)

The Money Co-op is a financial co-operative offering ethical savings and affordable loans to people working across the co-operative, retail and charity sector, as well as Co-op and Usdaw members. Formerly known as The Co-op Credit Union, it exists to help members all over the UK feel more confident and in control of their money, whatever life brings.

As a not-for-profit credit union owned by its members, The Money Co-op is committed to making a positive impact—putting people before profit and offering fair, accessible alternatives to high-cost lenders.

The Money Co-op provides a range of affordable financial services including loans and savings plans for members.

The Money Co-op (Formerly The Co-op Credit Union) at a glance

Reviews for The Money Co-op (Formerly The Co-op Credit Union)

Showing 11 of 443 company reviews • Last reviewed within 7 days

Really good credit union to use

Loans • 18th May 2025

The team have always been professional and friendly, quick to help and always on top of their game. The app is easy to use and quick

{"display":"Wendy B","full_name":"Wendy B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1217745.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Savings can help!

Savings • 18th May 2025

I was in financial trouble - the credit union gave me lots of good advice including encouraging me to save with them. I'm better off... I was in financial trouble - the credit union gave me lots of good advice including encouraging me to save with them. I'm better off now and have some savings to draw on if need be. Read more Read less

{"display":"Peter S","full_name":"Peter S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Amazing service great customer service

    Amazing service great customer service

    {"display":"Stephanie s","full_name":"Stephanie s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Stephanie s 17th May 2025
  • 5/5

    The friendly credit union

    They are friendly helpful and knowledgeable exactly what they are talking about. They promote credit unions in favour of other higher risk loans and are... They are friendly helpful and knowledgeable exactly what they are talking about. They promote credit unions in favour of other higher risk loans and are like family are talking to you on the phone. They advise that a loan from them is not only that but you save whilst paying if your loan so you have a slush fund at the end and it encourages people to save Read more Read less

    {"display":"Lisa Parry","full_name":"Lisa Parry","avatar":{"url":"\/assets\/uploads\/avatars\/users\/760387.png"}}'s avatar
    Savings
    Lisa Parry 16th May 2025
  • 5/5

    Best Customer Services for all it's members

    I've been a member since the beginning and continually find the staff and volunteers very helpful and provide an efficient and friendly service.

    {"display":"Ann H","full_name":"Ann H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ann H 15th May 2025
  • 5/5

    Happy Savings

    I save monthly from my wages soon adds up

    {"display":"Tracy H","full_name":"Tracy H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tracy H 15th May 2025
  • 5/5

    Needed a loan fast

    Needed a loan quickly to purchase a second hand car. They helped tremendously and got me out of the jam.

    {"display":"Raymond Tickle ","full_name":"Raymond Tickle ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great company

    I’ve been with this company for more than 20 years they have always been there when I needed them x it’s crazy to apply and... I’ve been with this company for more than 20 years they have always been there when I needed them x it’s crazy to apply and you don’t miss your payments and savings add up quickly they are great x customer service is excellent too Read more Read less

    {"display":"Tracy w","full_name":"Tracy w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tracy w 15th May 2025
  • 5/5

    Great customer service, always ready to help with an...

    Great customer service, always ready to help with any questions. Quick decisions on loans and I manage to save every year, which I tend to... Great customer service, always ready to help with any questions. Quick decisions on loans and I manage to save every year, which I tend to use for Christmas.. I have found them to be really good Read more Read less

    {"display":"Miss J","full_name":"Miss J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Miss J 14th May 2025
  • 5/5

    Quick in responding, thorough with financial checks,...

    Quick in responding, thorough with financial checks, I’d be lost without it

    {"display":"Danielle s","full_name":"Danielle s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Danielle s 14th May 2025
  • 5/5

    They've helped me to get a great saving plan into ac...

    They've helped me to get a great saving plan into action. Very easy to do and regular as well. Communication through Nivo is great and quick responsed.

    {"display":"Peter Hughes","full_name":"Peter Hughes","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1022136.png"}}'s avatar
    Savings
    Peter Hughes 14th May 2025

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