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Boom Community Bank reviews

Boom Credit Union logo
Rated Excellent • 4.94/5

Boom Community Bank reviews

Verified business

Review summary

People rate this company as Excellent based on 1,254 product reviews

Average score of 4.94/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Boom Community Bank have trended negatively over the past 90 days

Latest positive rating

5/5

Excellent

Excellent couldn't ask for better

{"display":"Lisa m","full_name":"Lisa m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Lisa m 13th September 2024

Latest negative rating

1/5

not a fair company

I was given a loan which I paid off. I had my child benefit directly paid to them. I also made extra payments whenever I... I was given a loan which I paid off. I had my child benefit directly paid to them. I also made extra payments whenever I could also, even though I didnt need to. I thought by doing this they would see I am reliable and be able to give me a second loan once I had paid off my first. They declined me. I think its wrong to accept all the interest on top, accept early payments when they dont plan on giving a second one after proving yourself to be reliable. I also have my personal child benefit money directly to them so was shocked when I was turned down after being so sensible and trying to pay them off sooner. Highly dissapointed. They mentioned how there lending policies may of changed but I just didnt think it was fair at all. When I first signed up some members of their team were struggling to send people the right form in order to change the child benefit account details and helped a lady out with that also, who was very grateful that i helped. So just feels like a slap in the face Read more Read less

{"display":"Bx","full_name":"Bx","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Bx 10th August 2024
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About Boom Community Bank

Boom Community Bank is a not-for-profit Credit Union. Its operating surplus goes back into services or is paid as dividends to members.

It was founded in 2008 and originally called West Sussex Credit Union. Mergers with other Credit Unions then formed Boom Community Bank. Today, it provides financial services to people who live or work in areas from Berkshire to the South Coast.

Boom Community Bank provide loans and savings products.

Boom Community Bank at a glance

Reviews for Boom Community Bank

Showing 11 of 1254 company reviews

Excellent

Loans • 13th September 2024

Excellent couldn't ask for better

{"display":"Lisa m","full_name":"Lisa m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

not a fair company

Loans • 10th August 2024

I was given a loan which I paid off. I had my child benefit directly paid to them. I also made extra payments whenever I... I was given a loan which I paid off. I had my child benefit directly paid to them. I also made extra payments whenever I could also, even though I didnt need to. I thought by doing this they would see I am reliable and be able to give me a second loan once I had paid off my first. They declined me. I think its wrong to accept all the interest on top, accept early payments when they dont plan on giving a second one after proving yourself to be reliable. I also have my personal child benefit money directly to them so was shocked when I was turned down after being so sensible and trying to pay them off sooner. Highly dissapointed. They mentioned how there lending policies may of changed but I just didnt think it was fair at all. When I first signed up some members of their team were struggling to send people the right form in order to change the child benefit account details and helped a lady out with that also, who was very grateful that i helped. So just feels like a slap in the face Read more Read less

{"display":"Bx","full_name":"Bx","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Bx
Rated Terrible • 1/5
Read more product reviews
  • 5/5

    Very good helpful people good saving system really e...

    Very good helpful people good saving system really easy to apply and quick with getting back

    {"display":"Jess b","full_name":"Jess b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jess b 25th June 2024
  • 5/5

    Straightforward, easy to understand terms

    Easy application process online before speaking to an advisor who explained the process in simple and easy to understand terms. Straightforward from start to finish.

    {"display":"Lisa C","full_name":"Lisa C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lisa C 14th June 2024
  • 5/5

    Boom has been a great help for many years

    Have been using boom for several years has helped me soo much with savings will paying back loan I would of never saved up as... Have been using boom for several years has helped me soo much with savings will paying back loan I would of never saved up as easily befor my kids Christmas has been all thanks to boom Read more Read less

    {"display":"Scarlett r","full_name":"Scarlett r","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Scarlett r 14th June 2024
  • 5/5

    I have found Boom community bank to be responsive an...

    I have found Boom community bank to be responsive and helpful to process my application for a loan. I have obtained loans through them before... I have found Boom community bank to be responsive and helpful to process my application for a loan. I have obtained loans through them before and have always been satisfied that ihave been treated with respect and given good information. Read more Read less

    {"display":"Jane Sheppard ","full_name":"Jane Sheppard ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jane Sheppard 14th June 2024
  • 5/5

    The best service when you need it

    This is the service I am using for a very long time because is efficient and easy to use. They really helped me to sort... This is the service I am using for a very long time because is efficient and easy to use. They really helped me to sort out some of my immediate problems, quickly and in a professional manner. I am grateful for their service and professionalism. Read more Read less

    {"display":"Luciana M","full_name":"Luciana M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Luciana M 14th June 2024
  • 5/5

    Boom community bank are amazing.

    Boom community bank are so helpful and really understanding of different circumstances/situations there customers are in. I would definitely recommend them over other company’s.

    {"display":"Courtney ","full_name":"Courtney ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Courtney 14th June 2024
  • 5/5

    I exchanged emails with Greg Mullins and he was extr...

    I exchanged emails with Greg Mullins and he was extremely helpful

    {"display":"Shannon K","full_name":"Shannon K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shannon K 14th June 2024
  • 5/5

    I have used boom multiple times now when I've found...

    I have used boom multiple times now when I've found myself in abit of a pickle and need some financial help, they have great customer... I have used boom multiple times now when I've found myself in abit of a pickle and need some financial help, they have great customer service and super quick responses. I will definitely be using boom again if I ever find myself needing help financially, especially considering how good value they are and with a family loan it also helps to save abit of money for when your all paid off! Read more Read less

    {"display":"Charity G","full_name":"Charity G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Charity G 14th June 2024
  • 5/5

    Very straightforward information.

    Very straightforward and clear advice and information. The portal was simple and easy to use and the payments and plans were clear cut and fair to repay.

    {"display":"Claire M","full_name":"Claire M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Claire M 14th June 2024

    Products from Boom Community Bank

    Showing all products offered by Boom Community Bank

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