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Boom Community Bank reviews

Boom Credit Union logo
Rated Excellent • 4.94/5

Boom Community Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,273 product reviews

Average score of 4.94/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%

Latest positive rating

5/5

Quick, easy and simple!

Easy to apply, easy to speak to too, quick process and friendly staff who are happy to explain anything needed

{"display":"Daffodil91","full_name":"Daffodil91","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Daffodil91 3rd June 2025

Latest negative rating

1/5

not a fair company

I was given a loan which I paid off. I had my child benefit directly paid to them. I also made extra payments whenever I... I was given a loan which I paid off. I had my child benefit directly paid to them. I also made extra payments whenever I could also, even though I didnt need to. I thought by doing this they would see I am reliable and be able to give me a second loan once I had paid off my first. They declined me. I think its wrong to accept all the interest on top, accept early payments when they dont plan on giving a second one after proving yourself to be reliable. I also have my personal child benefit money directly to them so was shocked when I was turned down after being so sensible and trying to pay them off sooner. Highly dissapointed. They mentioned how there lending policies may of changed but I just didnt think it was fair at all. When I first signed up some members of their team were struggling to send people the right form in order to change the child benefit account details and helped a lady out with that also, who was very grateful that i helped. So just feels like a slap in the face Read more Read less

{"display":"Bx","full_name":"Bx","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Bx 10th August 2024
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About Boom Community Bank

Boom Community Bank is a not-for-profit Credit Union. Its operating surplus goes back into services or is paid as dividends to members.

It was founded in 2008 and originally called West Sussex Credit Union. Mergers with other Credit Unions then formed Boom Community Bank. Today, it provides financial services to people who live or work in areas from Berkshire to the South Coast.

Boom Community Bank provide loans and savings products.

Boom Community Bank at a glance

Contact details

Phone
0345 521 5552
Email
[email protected]
Main address
17 liverpool street gardens
Social media

Reviews for Boom Community Bank

Showing 11 of 1273 company reviews • Last reviewed within 7 days

Quick, easy and simple!

Loans • 3rd June 2025

Easy to apply, easy to speak to too, quick process and friendly staff who are happy to explain anything needed

{"display":"Daffodil91","full_name":"Daffodil91","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Highly Recommended Very helpful tough times

Loans • 21st May 2025

Very easy to get onto the website and apply for a loan with loads of options for type of loan and it helped me alot... Very easy to get onto the website and apply for a loan with loads of options for type of loan and it helped me alot when I was struggling tougher times and if wasn't for boom I didn't knew what I would do with my life special with my daughter 9 years Read more Read less

{"display":"Sandra m","full_name":"Sandra m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Very helpful

    Very helpful and kind over the phone. Very easy to get onto the website and apply for a loan with loads of options for type of loan

    {"display":"amy johnson","full_name":"amy johnson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/947437.png"}}'s avatar
    Loans
    amy johnson 21st May 2025
  • 5/5

    If it wasn’t for this amazing community bank loan, I...

    If it wasn’t for this amazing community bank loan, I would be in a lot more trouble with my situation.

    {"display":"Abi G","full_name":"Abi G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1218069.png"}}'s avatar
    Loans
    Abi G 20th May 2025
  • 5/5

    A great loan service

    Very easy process and great help provided throughout. Easy to understand the process.

    {"display":"Emmapunksyou","full_name":"Emmapunksyou","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1217389.png"}}'s avatar
    Loans
    Emmapunksyou 15th May 2025
  • 5/5

    Amazing staff ,very helpful and understanding

    Amazing staff ,very helpful and understanding

    {"display":"Kerry","full_name":"Kerry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kerry 14th May 2025
  • 5/5

    Very helpful and quick at processing

    Very helpful and quick at processing

    {"display":"Kay","full_name":"Kay","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kay 13th May 2025
  • 5/5

    Amazing from start to finish, very quick and easy se...

    Amazing from start to finish, very quick and easy service. Helped me when I needed it the most

    {"display":"Rosie ","full_name":"Rosie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rosie 12th May 2025
  • 5/5

    I've been with boom now for over 3 years and have ha...

    I've been with boom now for over 3 years and have had 3 loans with them now with I've such paid off and I found... I've been with boom now for over 3 years and have had 3 loans with them now with I've such paid off and I found it very good on interest and also very good on customer service and we're always there to help me when I needed them too would recommend boom to all the families who could do with a extra bit of help in times it's hard to get a loan on a good interest rate or even a small loan with bills Read more Read less

    {"display":"Vajhi m","full_name":"Vajhi m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Vajhi m 12th May 2025
  • 5/5

    Excellent service and really nice people

    Excellent service and really nice people

    {"display":"Elaine B","full_name":"Elaine B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Elaine B 9th May 2025
  • 5/5

    Boom staff are extremely friendly and the service is...

    Boom staff are extremely friendly and the service is spot on so very straightforward forward. Having the zoom call also really helped so either party... Boom staff are extremely friendly and the service is spot on so very straightforward forward. Having the zoom call also really helped so either party can ask any questions. Boom are also very easy and quick service.Highly recommended Read more Read less

    {"display":"Melanie ","full_name":"Melanie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Melanie 2nd May 2025

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