Boom Community Bank Savings Reviews

Overall Rating
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Boom Community Bank Review Insight
What are people saying in their reviews?
Customer Service
35% of feedback is Process related
Customer profile
Top Age Profile: 55-64
Top Channel Preference: App
Your Savings Reviews
230 reviews
Boom
Although I've not taken a loan. I believe in credit unions for people on low income to have access to fair credit.
Reviewed on 5th September 2021joeo2002![]()
Putting money to work
I managed to save a few hundred pounds when I was able to work full time. As well as being there for my forthcoming granddaughter, it has helped Boom to lend to people who might otherwise have difficulty. Anyone can get involved!
Reviewed on 4th September 2021Carol Warrington![]()
Great way to save money
I’ve been a member of this credit union for several years and found them to be helpful and streamlined. I like the fact I’m saving in a way that is both easy to access and helps other people.
Reviewed on 4th September 2021backscratchers@icloud.com![]()
Fantastic service
Always friendly and helpful whether applying for a loan or just have a general query. Always prompt service when making withdrawals
Reviewed on 4th September 2021maryfslater@hotmail.co.uk![]()
Savings for children
Great to be able to invest for our grandchildren's future whilst helping other families in the short term.
Reviewed on 4th September 2021Janice![]()
Very good
Efficiency at all time I make a request
Reviewed on 4th September 2021Titilayo Olatunji Oyedele![]()
Very helpful
Staff very helpful when setting up your loan and throughout the whole process
Reviewed on 3rd September 2021Casey pitman![]()
Reliability, peace of mind and a sense of contributing to the wider community
Boom is my first experience of using a credit union and I can't fault it. I find the feedback to questions very quick and efficient and I know that I can relax when I transfer money into my account. I also like knowing that I'm making a contribution to th Read more
Boom is my first experience of using a credit union and I can't fault it. I find the feedback to questions very quick and efficient and I know that I can relax when I transfer money into my account. I also like knowing that I'm making a contribution to the wider community and that saving has additional benefits for others as a whole. Nothing fancy, simple, straightforward and reliable service with a name at the end of the email that makes it all the more personal.
Reviewed on 2nd September 2021Rebecca Peek![]()
Really great friendly and efficient service.
I’m very pleased with my experience with Boom. Catherine is very helpful friendly and super efficient. I’m actively recommending them to my circle.
Reviewed on 1st September 2021HF![]()
Excellent customer service
I have my corporate accounts for my charity with Boom and they have consistently provided excellent personal customer service. They respond straight away and are always attentive to assist and help. Highly recommend them.
Reviewed on 30th August 2021Lovejoy Centre![]()
Loan
Helping me when on one else would
Reviewed on 26th August 2021Chris Rogers![]()
Accessible banking with SMS for people with Hearing Impairment
This is the only banking organisation that has embraced the idea of a SMS text contact number for Lipreaders and BSL users who cannot use their communication skills when they phone. When I suggested it they listened to my arguments and put it in place wit Read more
This is the only banking organisation that has embraced the idea of a SMS text contact number for Lipreaders and BSL users who cannot use their communication skills when they phone. When I suggested it they listened to my arguments and put it in place without delay. When Covid-19 made face to face and phone contact difficult it was in place ready to be used by any customer who might otherwise be excluded
Reviewed on 26th August 2021Ted Pottage![]()
Very helpful, always there when I need them.
Easy to communicate with them always helpful
Reviewed on 23rd August 2021Victoria loveridge![]()
Boom has been very helpful and efficient in terms of saving and borrowing loans when ever i need help
I would recommend Boom for their good service and staff
Reviewed on 18th August 2021Roger Sebunya![]()
Amazing customer service
Staff are very professional, customer focused, they respond quickly and All the years I have dealt with Boom credit I have had excellent customer service. The website is clear and easy to access different products. I am really content with the services
Reviewed on 17th August 2021Elizabeth Nabadda![]()
Helps me Save
As a single parent, when times got tough, Boom Credit Union helped me with an affordable loan to buy a car so I could travel to work. In the course of this loan I saved alongside it, as well as saving for Christmas. With Boom it wasn’t just about lendin Read more
As a single parent, when times got tough, Boom Credit Union helped me with an affordable loan to buy a car so I could travel to work. In the course of this loan I saved alongside it, as well as saving for Christmas. With Boom it wasn’t just about lending money, I was helped into the mind set of saving which has stood me in good stead. Although my loan has been paid off I continue to stay with Boom as a happy saver.
Reviewed on 16th August 2021Erica Keegan![]()
Great Service
Friendly and helpful staff who always put customers first.
Reviewed on 12th August 2021Russell Sirr![]()
Savings that help others
I like the idea that my savings are helping those less fortunate and still getting a small return in this current climate
Reviewed on 6th August 2021Angela Blakeney![]()
Reliable
They very reliable and trustworthy.They are very quick to pay into your account whenever you need your money.
Reviewed on 6th August 2021Raya Zamien![]()
Benefits of a first class service
A great service from a quality credit union.
Reviewed on 4th August 2021Greg![]()
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