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Boom Community Bank: Savings reviews

4.91
Based on 456 reviews, last reviewed 5th Jun 2025
9600% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Always get prompt answers questions and good guidance. I never have any problems getting answers to questions. Although I never visited the counter, the support has always been very good. A member of staff... Read more Reviewed on: 5th June 2025
Clarence 's avatar
Clarence

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Savings reviews (456)

Always get prompt answers questions and good guidance.

5
I never have any problems getting answers to questions. Although I never visited the counter, the support has always been very good. A member of staff has always been prompt to my assistance. Reviewed on: 5th June 2025

Nice people to do business with.

5
Nice people to do business with. They help with every issue and never fail to respond to a request Reviewed on: 5th June 2025

Good communication like what they stand for .

5
Good communication like what they stand for . Very prompt Reviewed on: 5th June 2025

Helped with all my needs and made my life much eas...

5
Helped with all my needs and made my life much easier with my finance Reviewed on: 5th June 2025

Problems; too few to mention

5
I have very rarely experienced problems with Boom Community Bank Savings, but if I do there is always a friendly knowledgeable voice at the end of the phone to assist Reviewed on: 5th June 2025

Friendly, sympathetic staff were very helpful when I...

5
Friendly, sympathetic staff were very helpful when I contacted them about my late husband's account. My query was answered quickly and the account was transferred to me without any problem. Reviewed on: 5th June 2025

They don't bombard me with information I don't need

5
They don't bombard me with information I don't need Reviewed on: 5th June 2025

good bank !

4
good bank ! I had to open an account cause Crawley Council asked it ! Reviewed on: 5th June 2025

Staff are always prepared to go the extra mile to help.

5
Staff are always prepared to go th Reviewed on: 5th June 2025

Savers are valued for their contribution

5
Saving with Boom Community Bank is really about contributing to our community rather than personal gain. That said, savings are fully protected and Boom really make me as a saver feel valued and always give time for questions and answers at the AGM. So the personal reward is very satisfying all round. Reviewed on: 5th June 2025

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