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Boom Community Bank: Savings reviews

Name: Savings
Rating: 4.94 (351 reviews)

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4.94

Based on 351 reviews, last reviewed 7th Jun 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

1 star

Latest highest rating:

5

Have savings with Boom. Have savings with Boom. Happy for the money to remain there. Reviewed on: 7th June 2024

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Savings reviews (351)

I'm a loyal customer

I have been with them for many years after taking a loan over ten years ago. Once I paid it off I started using the savings account with them. I earn a fair interest on what I saved as well as easy access to my money. Reviewed on: 2nd May 2024

Website is easy to navigate and service is excellent

Website is easy to navigate and service is excellent Reviewed on: 2nd May 2024

Staff have gone 'the extra mile' to help

Staff are approachable, and communicate clearly. They have dealt with requests swiftly. Once when I had just left the Boom building, a member of staff ran to catch up with me, to remind me of other support that might have been helpful (loan as I had said money was tight). I recommended Boom to a friend who had been widowed, who was learning to do the household money, (as her late husband had dealt with that). Reviewed on: 2nd May 2024

Always helpful and friendly, feels like they really...

Always helpful and friendly, feels like they really care. Reviewed on: 2nd May 2024

Amazing customer service.

Amazing customer service. Always very helpful and very knowledgeable Reviewed on: 2nd May 2024

The Community bank

Very good service from the bank and a beneficial experience saving money and contributing to a community bank. Reviewed on: 2nd May 2024

Ethical organisation

The positive about Boom is that I am certain that the money that I save is being used to help people who may not be able to get credit elsewhere and that I am saving with an ethical organisation. Reviewed on: 2nd May 2024

Staff always very helpful.

Staff always very helpful. When there was a discrepancy on my account I received several calls to understand what had occurred and how they were going to resolve. Reviewed on: 2nd May 2024

Been with boom for 10 years or more, always give gre...

Been with boom for 10 years or more, always give great service Reviewed on: 2nd May 2024

Safety and security

I have saved with boom for many years, I feel safe that my savings are secure Reviewed on: 2nd May 2024

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