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Boom Community Bank: Savings reviews

Name: Savings
Rating: 4.73 (502 reviews)

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4.73

Based on 502 reviews, last reviewed 23rd May 2026

1600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Helpful people serving the community The staff are friendly and helpful, and when I have needed to get in touch they have taken the trouble to respond to enquiries personally. I have cho... Read more Reviewed on: 23rd May 2026

Latest lowest rating:

1

Difficult to communicate with. Difficult to communicate with. Changes your product without nforming you. Reviewed on: 23rd May 2026

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About this product

Boom Community Bank offer instant access savings for individuals, charities, organisations and businesses looking to make a local impact.

Boom Community Bank savings accounts can be managed using the app. To be eligible for a savings account, you must be over 16 and live or work within specified areas.

Boom Community Bank reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Savings reviews (502)

Helped with all my needs and made my life much eas...

Helped with all my needs and made my life much easier with my finance Reviewed on: 5th June 2025

Problems; too few to mention

I have very rarely experienced problems with Boom Community Bank Savings, but if I do there is always a friendly knowledgeable voice at the end of the phone to assist Reviewed on: 5th June 2025

Friendly, sympathetic staff were very helpful when I...

Friendly, sympathetic staff were very helpful when I contacted them about my late husband's account. My query was answered quickly and the account was transferred to me without any problem. Reviewed on: 5th June 2025

They don't bombard me with information I don't need

They don't bombard me with information I don't need Reviewed on: 5th June 2025

good bank !

good bank ! I had to open an account cause Crawley Council asked it ! Reviewed on: 5th June 2025

Staff are always prepared to go the extra mile to help.

Staff are always prepared to go th Reviewed on: 5th June 2025

Savers are valued for their contribution

Saving with Boom Community Bank is really about contributing to our community rather than personal gain. That said, savings are fully protected and Boom really make me as a saver feel valued and always give time for questions and answers at the AGM. So the personal reward is very satisfying all round. Reviewed on: 5th June 2025

Great union, good customer service

Great union, good customer service Reviewed on: 5th June 2025

I have had a wonderful experience over the years whi...

I have had a wonderful experience over the years which has been both extremely helpful and timely in times of need. The customer service experience has been exceptional and I have always recommended the service to friends and family. Reviewed on: 5th June 2025

Incredibly smooth experience, highly valuable for ou...

Incredibly smooth experience, highly valuable for our community and brings how we create better communities much closer to the people. The big banks may have their place but there's nothing like direct community action that helps people through a deep and close community knowledge. Reviewed on: 5th June 2025

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