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East Kilbride Credit Union reviews

East Kilbride Credit Union's logo
Rated Excellent 4.95/5

East Kilbride Credit Union reviews

Verified business Last reviewed within 7 days
  • UK-based contact centre
    UK-based contact centre
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 1,064 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for East Kilbride Credit Union have trended positively over the past 90 days

East Kilbride Credit Union shines for its friendly, helpful staff and easy-to-use savings and loan services. The app and online features make managing money straightforward, while the community feel and personal touch really stand out. Some wish for better dividend rates and more online options, but overall it’s a trusted, caring place to save and borrow.

Positive themes

  • East Kilbride Credit Union’s staff are consistently friendly, helpful and professional.
  • Savings and loan processes with East Kilbride Credit Union are easy and efficient.
  • The East Kilbride Credit Union app and online services make saving and borrowing simple.

Negative themes

  • Some find the dividend rates low which affects savers’ returns at East Kilbride Credit Union.
  • A few wish for more online options and an improved app experience with East Kilbride Credit Union.
  • Parking at the East Kilbride Credit Union branch can be tricky for some visitors.
Summarised by AI
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About East Kilbride Credit Union

East Kilbride Credit Union is an organisation that’s owned by its members.

It's not-for-profit organisation so any profits made are reinvested to offer better rates and services to members. East Kilbride Credit Union have been providing financial services in East Kilbride for over 42 years and recently extended to anyone living or working in South Lanarkshire, North Lanarkshire, Renfrewshire and East Renfrewshire.

East Kilbride Credit Union offer savings accounts and loans.

East Kilbride Credit Union at a glance

Contact details

Phone
01355 224771
Email
[email protected]
Social media

Reviews for East Kilbride Credit Union

Showing 11 of 1064 company reviews Last reviewed within 7 days

Excellent service from the best staff in both courte...

Savings 2nd July 2026

Excellent service from the best staff in both courtesy and knowledge

Rated Excellent 5.00/5
Read more product reviews

I have been a customer for nearly 20 years initially...

Savings 30th June 2026

I have been a customer for nearly 20 years initially for savings then later on loans when needed.

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Always reliable and good staff team.

    Always reliable and good staff team. App easy to navigate

  • 5.00/5

    1st class service and value .

    I did all of my transaction online . I am sometimes not too good with internet technology . But I got great help and guidance... I did all of my transaction online . I am sometimes not too good with internet technology . But I got great help and guidance with a few little problems I had . so apart from these little things which were all down to my lack of expertise, it eas a very straightforward and quick transaction . Can’t thank the girl who helped me with my little buggies enough . I think it was Louise ?I would highly recommend EKCU to anyone wanting to borrow , save , or do anything with them . Read more Read less

  • 5.00/5

    Glad I joined.

    After opening an account with East Kilbride Credit Union some spare cash I had I rarely added to my balance until I took out a... After opening an account with East Kilbride Credit Union some spare cash I had I rarely added to my balance until I took out a secured loan for a holiday (my first time going abroad). I borrowed £1000 at a very cheap interest rate and paid it off in one year. The staff encouraged me to pay back the loan and a little extra towards my savings. I had never been a regular saver but after paying off my loan I realised that I could in fact afford to keep paying the same amount towards my savings and my savings increased quicker than I realised. I still save a small amount every month by direct debit and now I can just withdraw money from my account instead of applying for a loan again. Everything can be done easily online. It is really convenient. I can deposit or withdraw cash and apply for a loan via an app on my mobile phone. I have also found the staff to be very helpful and pleasant to deal with. I would encourage anyone to open an account, set up a direct debit and see your savings increase. Read more Read less

    {"display":"Robert H","full_name":"Robert H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Robert H 30th June 2026
  • 5.00/5

    Smooth and efficient customer service always.

    Smooth and efficient customer service always. Nothing is too much. EKCU serve their community well and give back year on year, strengthening community ties at all levels.

    {"display":"Charlie W","full_name":"Charlie W","avatar":{"url":"\/assets\/uploads\/avatars\/users\/971529.png"}}'s avatar
    Savings
    Charlie W 30th June 2026
  • 5.00/5

    Helpful and friendly staff.

    Helpful and friendly staff. Easy to save and deposit money.

    {"display":"Heather","full_name":"Heather","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Heather 30th June 2026
  • 5.00/5

    Excellent!

    I have been a member for many years and cannot commend highly enough. For ease and the wonderful staff who go above and beyond to help.

    {"display":"Peach P","full_name":"Peach P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Peach P 30th June 2026
  • 5.00/5

    EKCU have helped us on many occasions over the years...

    EKCU have helped us on many occasions over the years and when we needed asistance with a change of car, they provided myself and my... EKCU have helped us on many occasions over the years and when we needed asistance with a change of car, they provided myself and my wife with a swift, efficient and helpful service. It was the first time we had used the fully online system and it worked perfectly, Documentation and signature provided with no need for a visit to the branch, communication simple, polite and prompt. Completely stress free Read more Read less

    {"display":"Jon W","full_name":"Jon W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Unsecured loans
    Jon W 30th June 2026
  • 5.00/5

    10 out of 10

    Excellent service, amazing interest rates & fabulous when applying for a loan.

    {"display":"CAMG","full_name":"CAMG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    CAMG 29th June 2026
  • 5.00/5

    Great way to save and borrow at the same time great...

    Great way to save and borrow at the same time great staff very helpful too

    {"display":"Leslie J","full_name":"Leslie J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Leslie J 27th June 2026

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