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East Kilbride Credit Union reviews

East Kilbride Credit Union's logo
Rated Excellent 4.97/5

East Kilbride Credit Union reviews

Verified business Last reviewed within 7 days
  • UK-based contact centre
    UK-based contact centre
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 893 product reviews

Average score of 4.97/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for East Kilbride Credit Union have trended positively over the past 90 days

East Kilbride Credit Union is loved for its friendly, helpful staff and easy loan process. People appreciate the straightforward saving options and quick access to funds. The app and online services make managing money simple, though some wish for better opening hours and improved dividends.

Positive themes

  • East Kilbride Credit Union staff are friendly, helpful, and make everything easy.
  • Loans with East Kilbride Credit Union are quick to apply for and affordable.
  • East Kilbride Credit Union's online app and services are easy to use and handy.

Negative themes

  • Some find East Kilbride Credit Union's opening hours too limited.
  • A few mention low or no dividends on savings as a downside.
  • The online banking app can be clunky or crash sometimes.
Summarised by AI
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About East Kilbride Credit Union

East Kilbride Credit Union is an organisation that’s owned by its members.

It's not-for-profit organisation so any profits made are reinvested to offer better rates and services to members. East Kilbride Credit Union have been providing financial services in East Kilbride for over 42 years and recently extended to anyone living or working in South Lanarkshire, North Lanarkshire, Renfrewshire and East Renfrewshire.

East Kilbride Credit Union offer savings accounts and loans.

East Kilbride Credit Union at a glance

Contact details

Phone
01355 224771
Email
[email protected]
Social media

Reviews for East Kilbride Credit Union

Showing 11 of 893 company reviews Last reviewed within 7 days

Warm, professional and timely with support and infor...

Savings 25th April 2026

Warm, professional and timely with support and information . Sensitive to difficult circumstances and always respectful and patient.

Rated Excellent 5/5
Read more product reviews

Excellent

Savings 18th April 2026

Very pleasant and straightforward experience.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    EK credit union is brilliant, staff are fantastic,...

    EK credit union is brilliant, staff are fantastic, service is wonderful.

    {"display":"Kathleen ","full_name":"Kathleen ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kathleen 16th April 2026
  • 5/5

    A happy member.

    I have been a credit union member for over forty years and not once have I had a problem.it is definitely the best for any savings, loans etc.

    {"display":"ian penches ","full_name":"ian penches ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1238608.png"}}'s avatar
    Savings
    ian penches 16th April 2026
  • 5/5

    Staff friendly knowledgeable excellent service

    Staff friendly knowledgeable excellent service

    {"display":"E M","full_name":"E M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    E M 15th April 2026
  • 5/5

    Help me out when aye was on my arse

    Help me out when aye was on my arse

    {"display":"Peter ","full_name":"Peter ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Unsecured loans
    Peter 14th April 2026
  • 5/5

    Friendly Staff and Excellent Services

    I have been with East Kilbride Credit Union for years now and their services is excellent and I will highly recommend them to friends and families.

    {"display":"Ruth P","full_name":"Ruth P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ruth P 13th April 2026
  • 5/5

    I have been saving for over 15 years.

    I have been saving for over 15 years. I have used the loan facility many times. Always helpful when I need a loan.

    {"display":"E C","full_name":"E C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    E C 13th April 2026
  • 5/5

    When I've went into office the staff were very frien...

    When I've went into office the staff were very friendly & dealt with my enquiry efficiently & promptly. I use the Credit Union for saving,... When I've went into office the staff were very friendly & dealt with my enquiry efficiently & promptly. I use the Credit Union for saving, with the intention of providing my Grandchildren with a gift on their 18th birthdays. The office is near our town centre & very accessible. Read more Read less

    {"display":"Elizabeth G","full_name":"Elizabeth G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Elizabeth G 13th April 2026
  • 5/5

    Excellent staff

    Friendly staff and lovely atmosfere in office

  • 5/5

    They went through everything with me very professional!

    They went through everything with me very professional!

    {"display":"Gordon B","full_name":"Gordon B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secure loan
    Gordon B 13th April 2026

    Products from East Kilbride Credit Union

    Showing all products offered by East Kilbride Credit Union

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