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East Kilbride Credit Union reviews

East Kilbride Credit Union's logo
Rated Excellent 4.95/5

East Kilbride Credit Union reviews

Verified business Last reviewed within 7 days
  • UK-based contact centre
    UK-based contact centre
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 989 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for East Kilbride Credit Union have trended negatively over the past 90 days

East Kilbride Credit Union shines for its friendly, helpful staff and easy-to-use savings and loan services. The app and online features make managing money straightforward, while the community feel and personal touch really stand out. Some wish for better dividend rates and more online options, but overall it’s a trusted, caring place to save and borrow.

Positive themes

  • East Kilbride Credit Union’s staff are consistently friendly, helpful and professional.
  • Savings and loan processes with East Kilbride Credit Union are easy and efficient.
  • The East Kilbride Credit Union app and online services make saving and borrowing simple.

Negative themes

  • Some find the dividend rates low which affects savers’ returns at East Kilbride Credit Union.
  • A few wish for more online options and an improved app experience with East Kilbride Credit Union.
  • Parking at the East Kilbride Credit Union branch can be tricky for some visitors.
Summarised by AI
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About East Kilbride Credit Union

East Kilbride Credit Union is an organisation that’s owned by its members.

It's not-for-profit organisation so any profits made are reinvested to offer better rates and services to members. East Kilbride Credit Union have been providing financial services in East Kilbride for over 42 years and recently extended to anyone living or working in South Lanarkshire, North Lanarkshire, Renfrewshire and East Renfrewshire.

East Kilbride Credit Union offer savings accounts and loans.

East Kilbride Credit Union at a glance

Contact details

Phone
01355 224771
Email
[email protected]
Social media

Reviews for East Kilbride Credit Union

Showing 11 of 989 company reviews Last reviewed within 7 days

The service I received was first class .

Secure loan 11th June 2026

The service I received was first class . I am sometimes not too clever with internet technology . But they were so helpful and so... The service I received was first class . I am sometimes not too clever with internet technology . But they were so helpful and so patient . It ended up a very pleasant task to take out my loan .i would definitely go to them in the future if I needed anything like this . It is also excellent value for money as their rates are so good . Read more Read less

Rated Excellent 5.00/5
Read more product reviews

Always great service

Unsecured loans 10th June 2026

Always great service from everyone at EKCU.

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Member of over 20yrs

    I have been saving for more than 20yr with EK credit union and have had loans for weddings , holidays and household up dates and... I have been saving for more than 20yr with EK credit union and have had loans for weddings , holidays and household up dates and each time the process was simple and easy . So easy you now can even apply for loans online which is great if your working Read more Read less

  • 5.00/5

    Excellent service and great value.

    Excellent service and great value.

  • 5.00/5

    Been saving for years.

    Been saving for years. It is very useful if you need a loan.

    {"display":"E C","full_name":"E C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    E C 10th June 2026
  • 5.00/5

    Very efficient and great customer service

    Very efficient and great customer service

    {"display":"Lynn D","full_name":"Lynn D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lynn D 10th June 2026
  • 5.00/5

    Always friendly and helpful will go the extra mile

    Always friendly and helpful will go the extra mile

    {"display":"Patrick W","full_name":"Patrick W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Patrick W 10th June 2026
  • 5.00/5

    Great place to save

    Been with EK credit Union for years. Great for Loans and Saving.

    {"display":"Diane","full_name":"Diane","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Diane 10th June 2026
  • 4.00/5

    all very knowledgeable and pleasant staff

    all very knowledgeable and pleasant staff

    {"display":"Lizzie","full_name":"Lizzie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lizzie 10th June 2026
  • 5.00/5

    I have been savings with East Kilbride Credit Union...

    I have been savings with East Kilbride Credit Union for 6 years and find the staff very helpful and knowlegable and I have twin godchidren... I have been savings with East Kilbride Credit Union for 6 years and find the staff very helpful and knowlegable and I have twin godchidren and its great to be able to put some monies away for them so they can get it when they need it. Read more Read less

    {"display":"loobyloo","full_name":"loobyloo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    loobyloo 10th June 2026
  • 5.00/5

    10 out of 10 for customer service...

    Extremely professional customer service and arranging a loan could not be easier. Joining the credit union in my opinion gives you the incentive to save...

    {"display":"Graeme M","full_name":"Graeme M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Graeme M 10th June 2026

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