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Acorn Community Bank reviews

Acorn Community Bank
Rated Excellent • 4.94/5

Acorn Community Bank reviews

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Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 1,285 product reviews

Average score of 4.94/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%

Acorn Community Bank makes saving easy and even helps you save while repaying loans, which many find brilliant. The staff are friendly, supportive, and quick to respond, making loans straightforward and affordable. However, some find withdrawing savings tricky or slow, and a few mention limited branch hours or app issues as minor annoyances.

Positive themes

  • Acorn Community Bank makes saving simple and rewarding with helpful incentives.
  • The staff at Acorn Community Bank are friendly and always ready to help.
  • Loans with Acorn Community Bank are easy to apply for and affordable to repay.

Negative themes

  • Withdrawing savings can be difficult or slow with Acorn Community Bank.
  • Limited branch hours and app issues cause some frustration.
  • Loan limits and support for disabilities could be improved.
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About Acorn Community Bank

Acorn Community Bank is a cooperative, owned by its members and run for their benefit.

Acorn Community Bank operate in the local communities in the counties of Wiltshire, Oxfordshire, Buckinghamshire and Berkshire. Its main office is in Cavendish Square, Swindon

Acorn Community Bank offer a range of personal loan and savings products.

Acorn Community Bank at a glance

Contact details

Phone
0303 030 0147
Email
[email protected]
Social media

Reviews for Acorn Community Bank

Showing 11 of 1285 company reviews • Last reviewed within 7 days

Very helpful and made it easy lovely staff and good...

Loans • 26th December 2025

Very helpful and made it easy lovely staff and good at explaining things

{"display":"Kelly ling ","full_name":"Kelly ling ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Customer service

Loans • 17th December 2025

Prompt customer service. Members of staff are nice.

{"display":"Hope A","full_name":"Hope A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I applied for a loan before Christmas and I’m happy...

    I applied for a loan before Christmas and I’m happy with the outcome and the customer service I received and I’m now able to give... I applied for a loan before Christmas and I’m happy with the outcome and the customer service I received and I’m now able to give my kids the Christmas they deserve Read more Read less

    {"display":"Jenny","full_name":"Jenny","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jenny 14th December 2025
  • 5/5

    Acorn is a life line for me and my family!

    Acorn is a life line for me and my family! Had a loan and savings and both are easy to access on the new app.

    {"display":"Justina m","full_name":"Justina m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Justina m 13th December 2025
  • 5/5

    Fantastic!!

    They are always quick applying the loan to your account. Easy paying through my child benefit which goes to their account. Never have to worry... They are always quick applying the loan to your account. Easy paying through my child benefit which goes to their account. Never have to worry about missed payment, rest of the money always transfered back by the afternoon. Loved the fact I was able to top up loan a little earlier in time for Christmas. So glad I found them, they have been a life savers when it comes to summer holidays, birthdays and Christmas. Thank you all. Read more Read less

    {"display":"Jessica Hurricks","full_name":"Jessica Hurricks","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1316652.png"}}'s avatar
    Loans
    Jessica Hurricks 12th December 2025
  • 5/5

    Wonderful community bank

    Used Acorn for years . Absolutely wonderful community bank . Always willing to help .

    {"display":"Julie p","full_name":"Julie p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Julie p 12th December 2025
  • 5/5

    Great and easy no hassle happy to deal wih

    Great and easy no hassle happy to deal wih

    {"display":"Luke h","full_name":"Luke h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Luke h 11th December 2025
  • 5/5

    Highly recommended .

    Easy to get started. Website has everything you need to know. Setting up was quick and simple and payouts were quick and easy

    {"display":"Kirsty A","full_name":"Kirsty A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kirsty A 11th December 2025
  • 5/5

    They help me out alot and thy will help you...

    They help me out alot and thy will help you in need

    {"display":"Hayley ","full_name":"Hayley ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hayley 10th December 2025
  • 5/5

    Great service

    Very swift service all done on over the app with no hiccups

    {"display":"david byers","full_name":"david byers","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1316182.png"}}'s avatar
    Loans
    david byers 3rd December 2025
  • 5/5

    Great company

    Have been with Acorn for 2 yrs and have found the service first class, no problems and always great service and communication.

    {"display":"Taz","full_name":"Taz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Taz 3rd December 2025

    Products from Acorn Community Bank

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