Paid advertisement
Smart Money People Logo
Newsletter
Go to business site

Voting in the Consumer credit awards 2026 is open - Vote here

Share this page
Link copied

Acorn Community Bank reviews

Acorn Community Bank
Rated Excellent • 4.88/5

Acorn Community Bank reviews

Verified business Last reviewed within 7 days
Write a review
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 1,595 product reviews

Average score of 4.88/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Acorn Community Bank have trended positively over the past 90 days

Acorn Community Bank makes saving simple and accessible with friendly staff and a user-friendly app. Their loans are affordable, quick to process, and come with excellent customer support that really cares. Some find the loan application a bit slow and wish withdrawals were easier, but overall it’s a supportive community bank that helps people manage money with ease.

Positive themes

  • Acorn Community Bank’s customer service is friendly, helpful and always quick to respond.
  • Acorn Community Bank’s loans are affordable with flexible repayments and low interest rates.
  • Acorn Community Bank’s Savings product is easy to use and helps build saving habits.

Negative themes

  • The loan application process can be slow and uncertain at times.
  • Withdrawing savings can be tricky or slow on the app or online.
  • Some found Acorn unhelpful when requesting emergency loan top-ups.
Summarised by AI
Was this helpful?

About Acorn Community Bank

Acorn Community Bank is a cooperative, owned by its members and run for their benefit.

Acorn Community Bank operate in the local communities in the counties of Wiltshire, Oxfordshire, Buckinghamshire and Berkshire. Its main office is in Cavendish Square, Swindon.

Acorn Community Bank offer a range of personal loan and savings products.

Acorn Community Bank at a glance

Contact details

Phone
0303 030 0147
Email
[email protected]
Social media

Reviews for Acorn Community Bank

Showing 11 of 1595 company reviews • Last reviewed within 7 days

Excellent Savings offers

Savings • 22nd June 2026

Acorn offers unique simple and easy to follow savings offers. The Xmas saver has helped me in the past get ready for Christmas and avoid... Acorn offers unique simple and easy to follow savings offers. The Xmas saver has helped me in the past get ready for Christmas and avoid last minute stress. I can relax and enjoy the holidays without the pressure. Thank you Acorn Read more Read less

{"display":"Piedade ","full_name":"Piedade ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Excellent bank with real people

Loans • 21st June 2026

I have had family loans from acorn now. And several top up loans. They have really helped out for times like Christmas. The application process... I have had family loans from acorn now. And several top up loans. They have really helped out for times like Christmas. The application process is simple and they are really friendly and helpful on the phone. Feel likes you are actually dealing with real people and not just computers or AI computer responses. Excellent bank Read more Read less

{"display":"Natalie m","full_name":"Natalie m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    I have told everyone at work at Acorn loans.

    I have told everyone at work at Acorn loans. A most sensible choice for anyone looking for real help that doesn't break you up. I... I have told everyone at work at Acorn loans. A most sensible choice for anyone looking for real help that doesn't break you up. I got friends come for loans to pay off loans from our finan pal institutions. And without doubt Acorn was really more affordable Read more Read less

    {"display":"Edwin","full_name":"Edwin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Edwin 20th June 2026
  • 5.00/5

    It was good straight forward experience

    It was good straight forward experience

    {"display":"Fathima U","full_name":"Fathima U","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Fathima U 18th June 2026
  • 5.00/5

    Excellent

    Easy to setup, with approachable, friendly staff.

    {"display":"Mark P","full_name":"Mark P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mark P 15th June 2026
  • 5.00/5

    They have been brilliant at helping me save and lend...

    They have been brilliant at helping me save and lending money when I needed it

    {"display":"Kerry s","full_name":"Kerry s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kerry s 15th June 2026
  • 5.00/5

    To the rescue!!

    i suffered a fall at work that rendered me disabled, in the last 4 years i made every car payment but as i was no... i suffered a fall at work that rendered me disabled, in the last 4 years i made every car payment but as i was no longer employed refinancing my cars balloon was declined, i thought i would be forced into having to hand the car back at a significant loss but Acorn have come to the rescue, and i couldn't be happier with the levels of care, attention and decency. It reminded me of banking when you knew your bank manager and they could assess your needs, capabilities and situation decently and humanly. I shall be investing in Acorn from now and long into the future. If there's ONE bank that deserves loyal custom and genuinely cares about its customers it's Acorn! highly recommended!! Read more Read less

    {"display":"Alex Nutt","full_name":"Alex Nutt","avatar":{"url":"\/assets\/uploads\/avatars\/users\/750337.png"}}'s avatar
    Loans
    Alex Nutt 13th June 2026
  • 5.00/5

    Excellent

    Very quick and easy I don’t even notice my repayments

    {"display":"Kirsty","full_name":"Kirsty","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kirsty 10th June 2026
  • 5.00/5

    Brilliant community bank .

    Brilliant community bank . who help those who sometimes can't get help elsewhere . Used them for years now and will continue to do so .

    {"display":"Julie p","full_name":"Julie p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Julie p 9th June 2026
  • 5.00/5

    Helped me purchase my first car.

    Ive used accorn for a while. Having accorn helped me purchase a car and learn to drive the loan and savings options is brilliant for... Ive used accorn for a while. Having accorn helped me purchase a car and learn to drive the loan and savings options is brilliant for future planning to make purchases like this. Read more Read less

    {"display":"Emma bm","full_name":"Emma bm","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Emma bm 9th June 2026
  • 4.00/5

    Amazing way to borrow and save money at the same...

    Amazing way to borrow and save money at the same time

    {"display":"Raven ","full_name":"Raven ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Raven 8th June 2026

    Products from Acorn Community Bank

    Showing all products offered by Acorn Community Bank

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice