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Acorn Community Bank reviews

Acorn Community Bank
Rated Excellent 4.95/5

Acorn Community Bank reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 1,513 product reviews

Average score of 4.95/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Acorn Community Bank have trended positively over the past 90 days

Acorn Community Bank makes borrowing and saving straightforward with friendly, helpful staff and quick loan approvals. Their loans often link repayments to child benefit, easing budgeting and encouraging saving alongside. Some find transfers to external bank accounts slow, and a few mention occasional communication delays or tougher loan criteria.

Positive themes

  • Acorn Community Bank loans are quick to approve and easy to manage with helpful staff.
  • Acorn Community Bank savings are easy to set up and encourage regular saving with great products.
  • The staff at Acorn Community Bank are friendly and supportive with excellent customer care.

Negative themes

  • Transfers from Acorn Community Bank to other banks can be slow and take hours or days.
  • Some find loan approval criteria frustrating or feel judged during the process.
  • A few mention poor phone response or difficulty getting replies when needed.
Summarised by AI
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About Acorn Community Bank

Acorn Community Bank is a cooperative, owned by its members and run for their benefit.

Acorn Community Bank operate in the local communities in the counties of Wiltshire, Oxfordshire, Buckinghamshire and Berkshire. Its main office is in Cavendish Square, Swindon.

Acorn Community Bank offer a range of personal loan and savings products.

Acorn Community Bank at a glance

Contact details

Phone
0303 030 0147
Email
[email protected]
Social media

Reviews for Acorn Community Bank

Showing 11 of 1513 company reviews Last reviewed within 7 days

Acorn has been absolutely brilliant

Loans 11th May 2026

Acorn has been absolutely brilliant, very easy to use and understand. All advisers are polite and always out to help the best they can! Never... Acorn has been absolutely brilliant, very easy to use and understand. All advisers are polite and always out to help the best they can! Never had any issues with them! And easy enough to save at the same time without worrying for the future! 10/10 Read more Read less

Rated Excellent 5/5
Read more product reviews

Great customer service

Loans 11th May 2026

Always speedy responses. Easy to access money

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Very easy and no hassle

    Very easy to start the process and the updating process so far has been amazing.

    {"display":"Bethan W","full_name":"Bethan W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Bethan W 11th May 2026
  • 5/5

    It was a Good experience with acorn service

    It was a Good experience with acorn service

    {"display":"martin c","full_name":"martin c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    martin c 11th May 2026
  • 5/5

    Friendly staff

    Friendly staff, app is easy to use

    {"display":"ARB","full_name":"ARB","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1199028.png"}}'s avatar
    Loans
    ARB 10th May 2026
  • 5/5

    Very helpful and quick service, all round great serv...

    Very helpful and quick service, all round great service.

    {"display":"Michael J","full_name":"Michael J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Michael J 10th May 2026
  • 5/5

    I had a problem at the beginning of my savers journe...

    I had a problem at the beginning of my savers journey and a very nice lady sorted it all out for me

    {"display":"brenin ","full_name":"brenin ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    brenin 10th May 2026
  • 5/5

    I have had more than one loan from Acorn!

    I have had more than one loan from Acorn and have been satisfied with the level of contact and information.

    {"display":"William ","full_name":"William ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    William 9th May 2026
  • 5/5

    Happy Customer

    Great place to save and excellent customer service

    {"display":"Bernadette S","full_name":"Bernadette S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Bernadette S 8th May 2026
  • 5/5

    Absolutely amazing I would consider them to anyone

    Absolutely amazing I would consider them to anyone

    {"display":"Grace","full_name":"Grace","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Grace 8th May 2026
  • 5/5

    Never had an issue always happy to help and explain...

    Never had an issue always happy to help and explain in detail what is needed and how to get my money.

    Products from Acorn Community Bank

    Showing all products offered by Acorn Community Bank

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