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Acorn Community Bank reviews

Acorn Community Bank
Rated Excellent 4.88/5

Acorn Community Bank reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 1,562 product reviews

Average score of 4.88/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Acorn Community Bank have trended negatively over the past 90 days

Acorn Community Bank makes saving simple and accessible with friendly staff and a user-friendly app. Their loans are affordable, quick to process, and come with excellent customer support that really cares. Some find the loan application a bit slow and wish withdrawals were easier, but overall it’s a supportive community bank that helps people manage money with ease.

Positive themes

  • Acorn Community Bank’s customer service is friendly, helpful and always quick to respond.
  • Acorn Community Bank’s loans are affordable with flexible repayments and low interest rates.
  • Acorn Community Bank’s Savings product is easy to use and helps build saving habits.

Negative themes

  • The loan application process can be slow and uncertain at times.
  • Withdrawing savings can be tricky or slow on the app or online.
  • Some found Acorn unhelpful when requesting emergency loan top-ups.
Summarised by AI
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About Acorn Community Bank

Acorn Community Bank is a cooperative, owned by its members and run for their benefit.

Acorn Community Bank operate in the local communities in the counties of Wiltshire, Oxfordshire, Buckinghamshire and Berkshire. Its main office is in Cavendish Square, Swindon.

Acorn Community Bank offer a range of personal loan and savings products.

Acorn Community Bank at a glance

Contact details

Phone
0303 030 0147
Email
[email protected]
Social media

Reviews for Acorn Community Bank

Showing 11 of 1562 company reviews Last reviewed within 7 days

No problems, and everyone I have spoken to has been...

Loans 2nd June 2026

No problems, and everyone I have spoken to has been very helpful.

{"display":"Mel","full_name":"Mel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mel
Rated Excellent 5.00/5
Read more product reviews

Great savings deals

Savings 2nd June 2026

Great savings deals love the bonus

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    A great way to save

    Helpful, reliable with great customer service

    {"display":"Peter H","full_name":"Peter H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Peter H 1st June 2026
  • 5.00/5

    Excellent customer service

    Really helpful in my time of need! Excellent customer service

    {"display":"Anna G","full_name":"Anna G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Anna G 1st June 2026
  • 5.00/5

    A good easy to use service.

    Great Service, secure easy to use.

    {"display":"Cliff M","full_name":"Cliff M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Cliff M 31st May 2026
  • 5.00/5

    Best amazing customer service from the start!

    Best amazing customer service from the start!

    {"display":"Natasha R","full_name":"Natasha R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Natasha R 31st May 2026
  • 5.00/5

    Always there to help!

    In the past few years, whenever something unexpected happened, they always been there to help.Their customers service is brilliant, those ladies always go the extra... In the past few years, whenever something unexpected happened, they always been there to help.Their customers service is brilliant, those ladies always go the extra mile to make sure everything is going well. Last time she called me at least 3 or 4 times just to double check some information, to make sure I won't loose my claim. They are always kind and trying their best to help. Read more Read less

    {"display":"Mse","full_name":"Mse","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mse 31st May 2026
  • 4.00/5

    This bank helped me with a loan during a difficult f...

    This bank helped me with a loan during a difficult family situation

    {"display":"Remi","full_name":"Remi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Remi 31st May 2026
  • 5.00/5

    Easy, friendly, quick and great returns

    Easy to open and friendly staff always helpful quickly when needed. Acorn saver, Uniform saver and Xmas saver offer great returns

    {"display":"ID","full_name":"ID","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    ID 30th May 2026
  • 4.00/5

    Good accorn

    Good so far though I’m yet to explore other options

    {"display":"Olusola M","full_name":"Olusola M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Olusola M 30th May 2026
  • 5.00/5

    Really easy to apply.

    Really easy to apply.. not yet had lone approval but I feel that the ease of having it deducted from pip will be beneficial as... Really easy to apply.. not yet had lone approval but I feel that the ease of having it deducted from pip will be beneficial as I have adhd and I know there can be no issues Read more Read less

    {"display":"Peter Anders","full_name":"Peter Anders","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1610858.png"}}'s avatar
    Loans
    Peter Anders 30th May 2026

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