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Shawbrook Bank: Loans reviews

4.72
Based on 681 reviews, last reviewed 26th Feb 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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6%
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2%

Latest highest rating:

5

Quick decision given Loan was approved for 3rd party company furniture Reviewed on: 26th February 2024
George S's avatar
George S

Latest lowest rating:

1

Bad customer service I requested to settle my loan , was sent a letter indicating the final balance and bank account details for sending transfer to . The money was sent a... Read more Reviewed on: 14th February 2024
Paul M's avatar
Paul M

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Shawbrook Bank Loans reviews (681)

Saleem ontennavar

3
Best loan website and retting Best best Reviewed on: 15th January 2019

Great

5
Came to Shawbrook through a broker and they were able to offer me a loan quickly and at the best rate I could get. Thank you Reviewed on: 12th January 2019

Amounts

4
Asked for a few thousand more but given less which in hindsight was actually probably helpful as meant I could pay it back all on time without issues. Reviewed on: 11th January 2019

Friendly

5
Good on the phone and happy to explain all the points well as was my first loan Reviewed on: 11th January 2019

Lent to me when others wouldn't

4
Lent to me when others wouldn't which came when I most needed it. Reviewed on: 11th January 2019

This company should be closed down

1
Got a loan 2 year ago for windows and doors the sales rep put pressure on us to sigh the contract after being in my home for 4/5 hours I got so annoyed we signed it any how got an annual statement in and was shocked at the interest rate we had hardly paid anything to the loan £255 a month we were but £220 was going to interest so we put the payments up to £350 th get rid quick but just received another annual statement and in two years we still have just under £12,000 to pay and £5,000 to interest called the rude team to querie this and was told you signed the contract that’s how it is asked for a settlement figure and was told it would be more than we are due this whole experience with them has made us sick with worry we are both sorry to have ever delt with them I’m a near ours wreck now Reviewed on: 13th December 2018

Excellent right from the start

5
I got a personal loan from Shawbrook Bank. With their soft credit search they were able to give me a fair and personalised loan rate unlike the high street banks that advertise teaser rates and perform hard credit searches. Their customer service is so responsive and I couldn't have had a better experience Reviewed on: 26th October 2017

0% interest

5
One of the few companies that other 0% 36months finance options. Excellent Reviewed on: 6th June 2017

Friendly company easy to use

3
Shawbrook easily set up a loan for me and customer service has been excellent throughout. Only drawback was when I wanted to leave the loan the repose to emails and calls is quite slow. Reviewed on: 2nd June 2017

Always been the best secured loan for us

5
Shawbrook have always been there throughout various circumstances and helped us with secured loans that have lightened the load, been transparent and reasonable. We will be a lifelong customer and would absolutely recommend to anyone. Reviewed on: 30th May 2017

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