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Shawbrook Bank: Loans reviews

4.77
Based on 694 reviews, last reviewed 24th Oct 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025
A Knight 's avatar
A Knight

About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Loans reviews (694)

Great service

5
Great customer service . Very helpful staff and quick and reliable . Thoroughly recommend! Reviewed on: 5th February 2019

Loan customer

5
I applied for a loan which was handled quickly and efficiently. Would recommend. Reviewed on: 5th February 2019

Excellent value

5
Simple and easy to organise the loan, everything was very professionally done Reviewed on: 5th February 2019

Mr page

4
Quick easy and very professional Reviewed on: 5th February 2019

Very likely

5
No hassle, organised, competitive and professional. Reviewed on: 5th February 2019

Great efficient service

5
I applied for a loan last year and was impressed by how thorough and efficient they were. Great customer service too Reviewed on: 5th February 2019

Get, speedy service.

5
Fantastic communication, easy to understand instructions, professional, efficient. Reviewed on: 5th February 2019

Great Service!

5
I needed a new car and wanted to actually own it rather than lease it. Shawbrook made this so easy and simple.....brilliant service would definitely recommend Reviewed on: 5th February 2019

First class service

5
I would highly recommend Shawbrook. I had a 1st class experience from start to end of the process. I was dealt with professionally by the staff. Reviewed on: 5th February 2019

Great service

5
Was recommended this company through the clearscore app. Took out a loan at a competitive apr to clear a few smaller debts and improve my credit rating. Easy process. Recommended provider Reviewed on: 5th February 2019

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