Shawbrook Bank: Mortgages reviews

Name: Mortgages
Rating: 2.71 (7 reviews)

View other Shawbrook Bank products

2.71

Based on 7 reviews, last reviewed 8th Feb 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

5 star

43%

4 star

3 star

2 star

1 star

57%

Latest highest rating:

5

Very Good Very good and knowledgable -would recommend Reviewed on: 6th July 2020

Latest lowest rating:

1

Loan Sharks When I took out the mortgage, they didn’t explain the interest rate correctly, and when I got into trouble as we all did over the Covid period they wo... Read more Reviewed on: 8th February 2023

Read all reviews Write a review

About the Mortgages

Shawbrook mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Shawbrook mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Review Shawbrook Bank: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Shawbrook Bank Mortgages reviews (7)

Loan Sharks

When I took out the mortgage, they didn’t explain the interest rate correctly, and when I got into trouble as we all did over the Covid period they wouldn’t reduce the interest rate from 8.9% when everyone else was on around 2 to 4%. They’re awful people Legalised Loan Sharks Reviewed on: 8th February 2023

Unhelpful inflexible financial nightmare

Nightmare lender - came off a fixed rate for them to then refuse to offer any other product - this resulted in us being on a SVR and costing us more than our rental income - effectively from a commercial perspective they have backed us into a corner and are almost making us go bust - dont touch them is my advice. Reviewed on: 23rd November 2022

DO NOT USE

Don’t be fooled by a market leading rate, these lot are worse than useless. You’d be better stuffing any savings into your mattress as I wouldn’t trust Shawbrook to make me a cuppa let alone look after my money. After 7 and a half weeks of incompetence I’ve blocked my transfer in request from my current provider and gone elsewhere. Would recommend a slightly compromised interest rate with a bank who knows that they are doing rather than endless hassle with Shawbrook. Reviewed on: 9th May 2022

Too unreliable

The secure system failed because my mobile number had been entered wrongly when they gave me a new customer number it then continued to fail to send. Reviewed on: 6th May 2022

Showing 4 of 7

Do you have a different Shawbrook Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Shawbrook Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View more news and guides