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The Mortgage Works: Mortgages reviews

2.77
Based on 8 reviews, last reviewed 24th Jan 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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25%
4 star
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0%
3 star
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0%
See only 2 star reviews
13%
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62%

Latest highest rating:

5

The Mortgage works I got a very competitive 5 year fixed mortgage Reviewed on: 24th January 2024
Andrew J's avatar
Andrew J

Latest lowest rating:

1

DELAYS - NBS7865296Martin I previously had to wait several months for consent for one of the two properties in my portfolio to be able to join a council leasing scheme which pr... Read more Reviewed on: 23rd August 2023
Paul Martin 's avatar
Paul Martin

About the Mortgages

The Mortgage Works is part of Nationwide Building Society, offering buy-to-let mortgages. It’s important to be confident that you understand the Ts and Cs and interest rate of a mortgage. Always consult the lender or an independent advisor if you need help understanding your options.

Finding the right buy-to-let mortgage can be difficult. It’s likely that you’ll want a mortgage where repayments are affordable enough to still make rental profit from the property. Our The Mortgage Works reviews can give you valuable insight into the lender and its buy-to-let mortgages.

Find out why borrowers chose The Mortgage Works and how satisfied they’ve been so far. Learn the main pros and cons they’ve experienced with the buy-to-let mortgage. Read about genuine experiences with the customer service team to find out how well the lender handles its borrower’s problems. Check out our The Mortgage Works reviews to make an informed decision when choosing your new lender.

If you have a mortgage with The Mortgage Works, share your experience with others on Smart Money People. How have you found your time so far with The Mortgage Works? What’s been the best part of the experience, and is there anything you feel could be improved? Tell us about any interactions you’ve had with the customer service team. Has the lender kept you up to date with any important mortgage news and changes? Whether good or bad, write an honest The Mortgage Works mortgage review today. Together, we can help people like you make better financial decisions.

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The Mortgage Works Mortgages reviews (8)

The Mortgage works

5
I got a very competitive 5 year fixed mortgage Reviewed on: 24th January 2024
Andrew J's avatar
Andrew J

TMW have responded very quickly and efficiently.

5
TMW have responded very quickly and efficiently. Delighted to have several mortgages with this company. Excellent. Reviewed on: 16th January 2024
BJS's avatar
BJS

DELAYS - NBS7865296Martin

1
I previously had to wait several months for consent for one of the two properties in my portfolio to be able to join a council leasing scheme which provides £10K for renovation work, meaning not only a significant loss of rent but also nearly losing out in the scheme. After raising a complaint, they apologised and gave me just £125 in compensation. Over two and a half months ago, I asked for consent for the 2nd property to join the Scheme, specfying that all the scheme details etc are exactly the same as for the 1st property, all of which I clearly specified in my request. Therfore, even though it was a separate request, it obviously conforms to their lending criteria as the request for the 1st property did. I raised a complaint but kept on being told they will get back to me, and as well as the lost rent, I am in grave danger of losing out on the scheme including the £10K for renovation work. No doubt they will come back with more excuses. If I do not get the consent within the next few days and loose out on the £10K grant, then I will be lodging a complaint with the FCA for full compensation including the lost grant. Reviewed on: 23rd August 2023
Paul Martin 's avatar
Paul Martin

Redemption process and customer care

1
The redemption process and customer care team is extremely poor. No common sense or human effort to sort anything out when a problem occurs outside of the 'computer says no' scope. My redemption funds were sat in their bank account for 3 months yet they want to charge me the interest on it! I'm now being charged interest on interest that should not be due with no end in sight apart from the small claims court. Reviewed on: 21st August 2023
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Hutch

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