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Shawbrook Bank: Loans reviews

4.76
Based on 693 reviews, last reviewed 21st Mar 2025
1200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

Bad customer service I requested to settle my loan , was sent a letter indicating the final balance and bank account details for sending transfer to . The money was sent a... Read more Reviewed on: 14th February 2024
Paul M's avatar
Paul M

About this product

Shawbrook secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Shawbrook customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Shawbrook secured loan today!

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Shawbrook Bank Loans reviews (693)

Shawbrook Bank Are Amazing!

5
Shawbrook Bank have a simple process in place in order to process your loan application, it is uncomplicated and easy to use. I have two loans with Shawbrook Bank, and each time I have had dealings with their Company and staff members it has been professional, friendly and extremely fast results. I would not hesitate to recommend them to family and friends, and indeed have already done so. Reviewed on: 10th February 2019

Great service

5
Very helpful and easy process when applying Reviewed on: 10th February 2019

Great loans company

5
Arranging a loan was quick and easy and customer service was excellent. Would definitely recommend. Reviewed on: 9th February 2019

Loans that suit you

5
A bank that helps and understands Reviewed on: 9th February 2019

Hassle free

5
Very easy transaction coupled with excellent cutomer service Reviewed on: 9th February 2019

Good offers

5
Fast and friendly easy to use and good prices Reviewed on: 9th February 2019

Simple , easy and straight forward

5
I applied for a loan and in no time fund were available. No complicated procedure. Reviewed on: 9th February 2019

Why I chose Shawbrock Bank

4
Getting back on your feet financially can be a hard time for a lot of people. Over the past couple of years my credit rating had suffered and I had found it difficult to obtain a personal loan even though I knew I could make the payments. I contacted Shawbrook Bank and submitted my application which was accepted. Over the last 24 months my credit rating has improved from poor to very good and I can only thank Shawbrook for this and allowing me to consolidate a very high interest loan which I managed to pay off freeing up additional funds so that I could manage my finances and get back on track. I would recommend Shawbrook Bank to any my friends who maybe experiencing a similar situation as I did. They certainly had faith in me and as a result of this I have been able to make my re-payments at a level I can comfortably afford as well as get my credit rating up to where I wanted it. I have always found the staff at Shawbrook Bank very approachable and professional and I have never had to wait with music on hold for a long time which drives most people crazy! Overall my experience with Shawbrook Bank has been a good and trouble free one. I wish them all the very best for the future and thank them for changing my life for the better when I needed the help. Reviewed on: 9th February 2019

Very poor customer service

1
Shawbrook are keen to lend you money but their back up customer service is very poor. In last two months I have emailed them 3 times and still not received any reply. Reviewed on: 9th February 2019

spot on

5
I can't fault them, it was so quick, easy and hassle free! Reviewed on: 9th February 2019

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