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first direct: Fixed Rate Savings reviews

Name: Fixed Rate Savings
Rating: 4.87 (15 reviews)

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4.82

Based on 15 reviews, last reviewed 5th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

13%

3 star

2 star

1 star

Latest highest rating:

5

Happy customer Great app. Great customer service. Good range of products Reviewed on: 5th September 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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first direct Fixed Rate Savings reviews (15)

Happy customer

Great app. Great customer service. Good range of products Reviewed on: 5th September 2025

Savings Account.

Savings Account. I have a savings account with First Direct. It was very easy and quick to open i did it through the app/website. I could easily manage/check my balance online and in the app. The interest rate was good at the time comparing to the rest of the market however it would be great if this was higher. It had a fixed interest rate which is always the best type to have. Reviewed on: 15th July 2025

Great bank

There are never any robots when I call the customer service line which is great. They also have the highest interest rate on the fixed rate savings account which is 7%. I have never had any issues using them. Reviewed on: 2nd April 2025

Excellent

The account offers competitive interest rates with rates as high as 7%. The online and mobile banking platforms are user-friendly, making it easy to manage the account and track savings Reviewed on: 26th February 2025

Great bank with an amazing fixed rate saver, helped...

Great bank with an amazing fixed rate saver, helped me save a chunk of money towards my house deposit. Really easy to use online too. Reviewed on: 24th May 2024

Outstanding interest rates for a savings account, it...

Outstanding interest rates for a savings account, it really helped me be strict with my money and save towards a house. Reviewed on: 29th March 2024

Top rate 7%

Very good of FD to raise the rate for existing accounts Reviewed on: 10th March 2023

Best savings rate for short term investment

I have been with First Direct for many years and their customer service performance and product offers, have been maintained at a very high level throughout. Reviewed on: 9th March 2023

Great service from First Direct

I have great customer service from First Direct. You get through to real people, not robots. Whatever the problem, they will assist you in solving it. They also have an excellent fixed rate on their 1 year regular savings account. Reviewed on: 9th March 2023

Best customer service

Excellent simple and straight forward to deal with Reviewed on: 10th March 2021

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