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Principality Building Society: e-Saver Account reviews

Name: e-Saver Account
Rating: 4.81 (15 reviews)

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4.81

Based on 15 reviews, last reviewed 16th Apr 2026

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

79%

1 star

Latest highest rating:

5

Very good and very helpful when I rang them Very good and very helpful when I rang them Reviewed on: 16th April 2026

Latest lowest rating:

2

Unfair to disabled people I started to invest with the Principality when we were planning our move to Wales. I saved steadily and by the time we moved had a good sum in my inv... Read more Reviewed on: 31st May 2023

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About this product

Principality Building Society savings reviews can help you to find out more about life at Principality Building Society. How easy is it to contact Principality Building Society? And how friendly are they? Our Principality Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Principality Building Society e-Saver Account reviews (15)

Very good and very helpful when I rang them

Very good and very helpful when I rang them Reviewed on: 16th April 2026

Brilliant staff

The staff are so very helpful and charming on the phone and you never have to wait very long for a reply. Reviewed on: 16th April 2026

Regular saver

The regular saver set up, funding, rates and renewal is the slickest on the market. You don't even lose a day between renewals. The account number stays the same too. Reviewed on: 24th March 2026

Abolish mobile numbers to open and manage accounts

Only drawback is the insistence on a mobile telephone number to open and manage accounts. Reviewed on: 5th March 2026

Principality customer service remains the very best...

Principality customer service remains the very best I have experienced across my multiple banking providers. Friendly, efficient - and human. Reviewed on: 19th February 2026

Pacesetter.

Very little 'phone-waiting time, then ... a miracle! Contact is made with a most friendly, polite and helpful 'humanoid', capable of providing a solution, without having to refer to anyone else. - A template for the vast majority of similar institutions to follow! Reviewed on: 24th January 2026

Their regular savers are market leading.

Their regular savers are market leading. The maturity process is best in market. They even transmit matured funds on none working days. They offer using some of funds to start off a new policy that day so you lose no days of investing. Reviewed on: 22nd January 2026

Principality is 'simply the best'!

My husband Tom and I have been customers of the Principality Building Society for 3 years. The website provides clear information and is easy to navigate. The highlight of the service is the ability to speak to an experienced member of staff directly on the phone. Telephone calls are answered quickly and professionally. Unlike some other financial institutions which direct you to an automated chat line or keep passing you from one department to another, this does not happen with the Principality Building Society. We have 12 month regular savers accounts. When the savers mature, we start new ones but do not need to set up a new account and new standing orders. We continue with what we have previously set up. It is a simple user friendly system which limits unnecessary work on our behalf. Nothing seems too much trouble on the phone. Principality Building Society set the gold standard in excellent customer relations and interpersonal skills and should serve as a role model to certain other financial institutions. Reviewed on: 22nd January 2026

Good service and high interest rate account

Good account with a very good interest rate,website is a bit slow to work with and it appears whatever you say you will be contacted by phone to confirm instructions before the maturity date. Building soc. has regular good interest rates and consistently features in best account literature. . . Reviewed on: 13th June 2025

6 Month Regular Saver

6 Month Regular Saver: Amazing rates, no issues whatsoever. Excellent customer support! Reviewed on: 27th February 2025

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