Write a review

Go to business site

The Stafford Building Society: Savings reviews

Name: Savings
Rating: 4.58 (49 reviews)

View other The Stafford Building Society products

4.58

Based on 49 reviews, last reviewed 1st Jun 2026

60% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

I had a complicated transaction involving Power of A... I had a complicated transaction involving Power of Attorney, Clare took her time to help me & dealt with my transaction in a thoroughly professional &... Read more Reviewed on: 1st June 2026

Latest lowest rating:

2

Old fashioned Not much can be done online, no app, website won’t work with Safari. Staff helpful. Reviewed on: 14th April 2026

Visit provider site Read all reviews Write a review

About this product

Stafford Building Society savings reviews can help you to find out more about life at Stafford Building Society. How easy is it to contact Stafford Building Society? And how friendly are they? Our Stafford Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review The Stafford Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

The Stafford Building Society Savings reviews (49)

I had a complicated transaction involving Power of A...

I had a complicated transaction involving Power of Attorney, Clare took her time to help me & dealt with my transaction in a thoroughly professional & friendly manner, explaining everything to me. Reviewed on: 1st June 2026

The society are fantastic and they’re lovely to deal...

The society are fantastic and they’re lovely to deal with. The branch has a very calm atmosphere. Some of the systems a little outdated but other than that, very efficient. Reviewed on: 30th April 2026

Reply from The Stafford Building Society It is good to hear the calm, welcoming atmosphere made such a positive impression. Our friendly branch team takes real pride in being easy and lovely to deal with. Thank you so much for the 5* review. Response date: 30th April 2026

Old fashioned

Not much can be done online, no app, website won’t work with Safari. Staff helpful. Reviewed on: 14th April 2026

Poor interest rate, compared with others

Had to move Cash ISA as interest rate is so bad, compare with other financial institutions. Reviewed on: 13th April 2026

Reply from The Stafford Building Society Thank you for your feedback, Paul. We're sorry to hear this account did not meet your expectations. We understand you were looking for an instant-access ISA option. With instant-access products, rates may be lower due to the flexibility they offer. Our Notice ISA accounts, although offer less flexibility, do provide competitive rates and rank highly within the market. We regularly check our rates against the market to make sure they are competitive and offer value for money to our Members. Response date: 15th April 2026

Great customer service.

Great customer service. Easy to use website. I appreciate the passbook. Reviewed on: 10th April 2026

Karen & the team were really nice and professional.

Karen & the team were really nice and professional. Nothing was too much to trouble for them Reviewed on: 7th April 2026

Reply from The Stafford Building Society Thank you for the 5 star review Mark, we really appreciate the comments and feedback. Response date: 8th April 2026

Amazing service

I opened bank accounts for my children when they were very young so money could be paid in by family. My family wanted me to withdraw the money in time for their birthdays However I hadn’t updated my address and wasn’t able to do anything until this was done. Clare helped sort all the paperwork out and managed to get all the checks done and approved in a couple of days. When I went back to withdraw the money Clare and Karen managed to do all off this in a quick amount of time amazing service from both members of staff Reviewed on: 5th April 2026

Reply from The Stafford Building Society Hi Vikki, thank you for your kind words and 5 star review. We're delighted that Clare and Karen were able to support your request so quickly and efficiently. We'll pass on your comments to the branch team. Response date: 8th April 2026

.ADHD gratitude

. This is to Keira I explained that I have ADHD and that dealing with the various codes and verification steps required by other building societies has been difficult for me. I was anticipating having to apply online and was relieved to find that this was not necessary. You were extremely helpful in managing the process in a way that worked for me, and I appreciate that. Reviewed on: 29th March 2026

Reply from The Stafford Building Society Thank you for taking the time to share this. It means a great deal to hear that Kiera was able to make things easier for you. We know that codes and security steps can sometimes feel like a lot to manage, so we are glad the process worked in a way that suited you. Response date: 30th March 2026

Great Building Society.

The Stafford Building Society offers a great range of savings accounts even though there is only one branch. Recent improvements has been the online access to accounts. The staff are very friendly and helpful. The branch is a real asset in Stafford and I cannot praise them enough. I am sure they will there for many years to come. Reviewed on: 17th March 2026

Reply from The Stafford Building Society Thank you, Martin for the 5 star review. It is encouraging to hear that the updates have helped and that the branch continues to be a positive part of your experience. The team will be pleased to know their friendly and helpful approach stands out. Thank you for your ongoing support Martin, and we look forward to serving you in the future. Response date: 23rd March 2026

Friendly & helpful staff.

Friendly staff. Very professional & helpful. Reviewed on: 11th March 2026

Reply from The Stafford Building Society Thank you, David. We really appreciate you taking the time to share your review and for choosing The Stafford. Response date: 23rd March 2026

Do you have a different The Stafford Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from West Brom Building Society 3.92 from 4 reviews
Regular Saver
from HSBC 3.49 from 27 reviews
Savings
from Ford Money 4.39 from 41 reviews

Want to see more from The Stafford Building Society?

Mortgages
from The Stafford Building Society 4.45 from 24 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub