Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page
Link copied

The Stafford Building Society reviews

Stafford Building Society Logo
Rated Excellent • 4.57/5

The Stafford Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days
See more on their website

Review summary

People rate this company as Excellent based on 8 product reviews

Average score of 4.57/5
5 star
74%
4 star
13%
3 star
0%
2 star
0%
1 star
13%
Reviews for The Stafford Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Always a pleasure to come in

Always a pleasure to come in - friendly helpful staff

{"display":"Dominic W","full_name":"Dominic W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Dominic W 20th June 2025

Latest negative rating

1/5

When is online not online?

Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle... Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle Building Society and used by more competent organisations. Even though it was an online account insisted on sending a passbook by post. Some financial organisations need to move forward from the 1970s Read more Read less

{"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
Savings
Malcolm Chester 18th December 2023
See more reviews for The Stafford Building Society products

About The Stafford Building Society

The Stafford Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1877 and was first known as Stafford Railway Permanent Benefit Building Society.

The Stafford Building Society provide mortgage and savings products.

The Stafford Building Society at a glance

Contact details

Website
Visit provider website

Reviews for The Stafford Building Society

Showing 8 of 8 company reviews • Last reviewed within 14 days

Always a pleasure to come in

Savings • 20th June 2025

Always a pleasure to come in - friendly helpful staff

{"display":"Dominic W","full_name":"Dominic W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Excellent service, welcoming staff

Savings • 16th June 2025

Excellent service, welcoming staff

{"display":"Mandy M","full_name":"Mandy M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    A pleasure to do business!

    Good traditional face to face service. My request was dealt with efficiently and my questions answered to my satisfaction.

    {"display":"David Smith ","full_name":"David Smith ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David Smith 13th June 2025
  • 1/5

    When is online not online?

    Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle... Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle Building Society and used by more competent organisations. Even though it was an online account insisted on sending a passbook by post. Some financial organisations need to move forward from the 1970s Read more Read less

    {"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
    Savings
    Malcolm Chester 18th December 2023
  • 5/5

    Alison Tarling

    Had an issue with a mortgage offer and having to change solicitors, it could have been a real headache but Alison Tarling on the mortgage... Had an issue with a mortgage offer and having to change solicitors, it could have been a real headache but Alison Tarling on the mortgage administration team was on hand to do all she could to help with the situation, keeping constant communication throughout. Absolute God send thank you for all your help Read more Read less

    {"display":"Billy Dexter","full_name":"Billy Dexter","avatar":{"url":"\/assets\/uploads\/avatars\/users\/759387.png"}}'s avatar
    Mortgages
    Billy Dexter 19th April 2023
  • 5/5

    Straightforward mortgage - quick, efficient and problem-free

    I took out a mortgage with the SRBS after a disastrous experience with a so-called "interest-only" mortgage lender. The SRBs was excellent, all arranged in... I took out a mortgage with the SRBS after a disastrous experience with a so-called "interest-only" mortgage lender. The SRBs was excellent, all arranged in a few days entirely without problems, Assessments of financial suitability etc are by real people, not a computer algorithm, and I can unreservedly recommend the SRBS for anyone looking for a straightforward mortgage. One final point; in the past, almost all the Society's properties were in Stafford and district, but now they can lend anywhere in England. Read more Read less

    {"display":"William J Read","full_name":"William J Read","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    William J Read 11th April 2022
  • 5/5

    Best Customer Service

    We moved our investment mortgage to the SRBS about 2 years ago. They are excellent to deal with and although we reside from outside the... We moved our investment mortgage to the SRBS about 2 years ago. They are excellent to deal with and although we reside from outside the UK the process of delaing with them online and through email was flawless. I wish other banks and building societys were run like the SRBS. Highly recommend them to anyone looking for a mortgage. You won't be disppointed with them Read more Read less

    {"display":"StefanM","full_name":"StefanM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    StefanM 13th May 2020
  • 4/5

    was great service

    wold highly reccomend them they have great staff who are of the utmost help

    {"display":"timc990","full_name":"timc990","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    timc990 29th April 2015
    The Stafford Building Society are low on reviews. Used one of their products? Why not write a review.
    Write a review

    Products from The Stafford Building Society

    Showing all products offered by The Stafford Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice