I opened bank accounts for my children when they were very young so money could be paid in by family. My family wanted me to... I opened bank accounts for my children when they were very young so money could be paid in by family. My family wanted me to withdraw the money in time for their birthdays However I hadn’t updated my address and wasn’t able to do anything until this was done. Clare helped sort all the paperwork out and managed to get all the checks done and approved in a couple of days. When I went back to withdraw the money Clare and Karen managed to do all off this in a quick amount of time amazing service from both members of staff Read more Read less

. This is to Keira I explained that I have ADHD and that dealing with the various codes and verification steps required by other building... . This is to Keira I explained that I have ADHD and that dealing with the various codes and verification steps required by other building societies has been difficult for me. I was anticipating having to apply online and was relieved to find that this was not necessary. You were extremely helpful in managing the process in a way that worked for me, and I appreciate that. Read more Read less

Straight forward helpful good customer service

The Stafford Building Society offers a great range of savings accounts even though there is only one branch. Recent improvements has been the online access... The Stafford Building Society offers a great range of savings accounts even though there is only one branch. Recent improvements has been the online access to accounts. The staff are very friendly and helpful. The branch is a real asset in Stafford and I cannot praise them enough. I am sure they will there for many years to come. Read more Read less

Very quick communication, excellent professional attitude and the query dealt with easily and swiftly.

Friendly staff. Very professional & helpful.

Great communication and everything promised was delivered on time.

Excellent and helpful staff on visit today. Staff member was able to complete transaction and also update other records for me.

Went into the branch as mislaid my pass book but needed an urgent transfer to my bank .. Can I just say Claire and Karen... Went into the branch as mislaid my pass book but needed an urgent transfer to my bank .. Can I just say Claire and Karen were so helpful especially Claire who I felt where professional and sympathetic and went above and beyond to help me Thankyou Read more Read less