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The Stafford Building Society reviews

Stafford Building Society Logo
Rated Excellent 4.66/5

The Stafford Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 12 product reviews

Average score of 4.66/5
5 star
75%
4 star
17%
3 star
0%
2 star
0%
1 star
8%
Reviews for The Stafford Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Excellent service when opening new wccount

Excellent service when opening new wccount

{"display":"Joy ","full_name":"Joy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Joy 24th July 2025

Latest negative rating

1/5

When is online not online?

Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle... Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle Building Society and used by more competent organisations. Even though it was an online account insisted on sending a passbook by post. Some financial organisations need to move forward from the 1970s Read more Read less

{"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
Savings
Malcolm Chester 18th December 2023

About The Stafford Building Society

The Stafford Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1877 and was first known as Stafford Railway Permanent Benefit Building Society.

The Stafford Building Society provide mortgage and savings products.

The Stafford Building Society at a glance

Contact details

Website
Visit provider website
Phone
01785 223212
Email
[email protected]
Main address
4 Market Square, Stafford, Staffordshire, ST16 2JH
Social media

Reviews for The Stafford Building Society

Showing 11 of 12 company reviews Last reviewed within 7 days

Excellent service when opening new wccount

Savings 24th July 2025

Excellent service when opening new wccount

Rated Excellent 5/5
Read more product reviews

Best mortgages with the best staff!

Mortgages 18th July 2025

We have had our UK Investment mortgage with The Stafford since 2017. We have found them to be excellent and very user friendly to deal... We have had our UK Investment mortgage with The Stafford since 2017. We have found them to be excellent and very user friendly to deal with. Never had a problem with them in all our dealings. Great competitive rates and excellent products. Highly recommend The Stafford. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    From borrower to saver - very efficient transfer.

    Arranging to pay off my mortgage, and taking out a savings product; both dealt with in an efficient and friendly way.

    {"display":"William J Read","full_name":"William J Read","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    William J Read 11th July 2025
  • 4/5

    Always very helpful and friendly staff in store.

    Always very helpful and friendly staff in store. Easy to manage accounts and send directly to current accounts. Great way to have a kids saver... Always very helpful and friendly staff in store. Easy to manage accounts and send directly to current accounts. Great way to have a kids saver account too that we continually build into. Read more Read less

    {"display":"Katherine W","full_name":"Katherine W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Katherine W 10th July 2025
  • 5/5

    Always a pleasure to come in

    Always a pleasure to come in - friendly helpful staff

    {"display":"Dominic W","full_name":"Dominic W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dominic W 20th June 2025
  • 5/5

    Excellent service, welcoming staff

    Excellent service, welcoming staff

    {"display":"Mandy M","full_name":"Mandy M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mandy M 16th June 2025
  • 5/5

    A pleasure to do business!

    Good traditional face to face service. My request was dealt with efficiently and my questions answered to my satisfaction.

    {"display":"David Smith ","full_name":"David Smith ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David Smith 13th June 2025
  • 1/5

    When is online not online?

    Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle... Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle Building Society and used by more competent organisations. Even though it was an online account insisted on sending a passbook by post. Some financial organisations need to move forward from the 1970s Read more Read less

    {"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
    Savings
    Malcolm Chester 18th December 2023
  • 5/5

    Alison Tarling

    Had an issue with a mortgage offer and having to change solicitors, it could have been a real headache but Alison Tarling on the mortgage... Had an issue with a mortgage offer and having to change solicitors, it could have been a real headache but Alison Tarling on the mortgage administration team was on hand to do all she could to help with the situation, keeping constant communication throughout. Absolute God send thank you for all your help Read more Read less

    {"display":"Billy Dexter","full_name":"Billy Dexter","avatar":{"url":"\/assets\/uploads\/avatars\/users\/759387.png"}}'s avatar
    Mortgages
    Billy Dexter 19th April 2023
  • 5/5

    Straightforward mortgage - quick, efficient and problem-free

    I took out a mortgage with the SRBS after a disastrous experience with a so-called "interest-only" mortgage lender. The SRBs was excellent, all arranged in... I took out a mortgage with the SRBS after a disastrous experience with a so-called "interest-only" mortgage lender. The SRBs was excellent, all arranged in a few days entirely without problems, Assessments of financial suitability etc are by real people, not a computer algorithm, and I can unreservedly recommend the SRBS for anyone looking for a straightforward mortgage. One final point; in the past, almost all the Society's properties were in Stafford and district, but now they can lend anywhere in England. Read more Read less

    {"display":"William J Read","full_name":"William J Read","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    William J Read 11th April 2022
  • 5/5

    Best Customer Service

    We moved our investment mortgage to the SRBS about 2 years ago. They are excellent to deal with and although we reside from outside the... We moved our investment mortgage to the SRBS about 2 years ago. They are excellent to deal with and although we reside from outside the UK the process of delaing with them online and through email was flawless. I wish other banks and building societys were run like the SRBS. Highly recommend them to anyone looking for a mortgage. You won't be disppointed with them Read more Read less

    {"display":"StefanM","full_name":"StefanM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    StefanM 13th May 2020

    Products from The Stafford Building Society

    Showing all products offered by The Stafford Building Society

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