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The Stafford Building Society reviews

Stafford Building Society Logo
Rated Average • 3.38/5

The Stafford Building Society reviews

Verified business

Review summary

People rate this company as Average based on 5 product reviews

Average score of 3.38/5
5 star
60%
4 star
20%
3 star
0%
2 star
0%
1 star
20%

Latest positive rating

5/5

Alison Tarling

Had an issue with a mortgage offer and having to change solicitors, it could have been a real headache but Alison Tarling on the mortgage... Had an issue with a mortgage offer and having to change solicitors, it could have been a real headache but Alison Tarling on the mortgage administration team was on hand to do all she could to help with the situation, keeping constant communication throughout. Absolute God send thank you for all your help Read more Read less

{"display":"Billy Dexter","full_name":"Billy Dexter","avatar":{"url":"\/assets\/uploads\/avatars\/users\/759387.png"}}'s avatar
Mortgages
Billy Dexter 19th April 2023

Latest negative rating

1/5

When is online not online?

Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle... Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle Building Society and used by more competent organisations. Even though it was an online account insisted on sending a passbook by post. Some financial organisations need to move forward from the 1970s Read more Read less

{"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
Savings
Malcolm Chester 18th December 2023
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About The Stafford Building Society

The Stafford Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1877 and was first known as Stafford Railway Permanent Benefit Building Society.

The Stafford Building Society provide mortgage and savings products.

The Stafford Building Society at a glance

Reviews for The Stafford Building Society

Showing 5 of 5 company reviews

When is online not online?

Savings • 18th December 2023

Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle... Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle Building Society and used by more competent organisations. Even though it was an online account insisted on sending a passbook by post. Some financial organisations need to move forward from the 1970s Read more Read less

{"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Alison Tarling

Mortgages • 19th April 2023

Had an issue with a mortgage offer and having to change solicitors, it could have been a real headache but Alison Tarling on the mortgage... Had an issue with a mortgage offer and having to change solicitors, it could have been a real headache but Alison Tarling on the mortgage administration team was on hand to do all she could to help with the situation, keeping constant communication throughout. Absolute God send thank you for all your help Read more Read less

{"display":"Billy Dexter","full_name":"Billy Dexter","avatar":{"url":"\/assets\/uploads\/avatars\/users\/759387.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Straightforward mortgage - quick, efficient and problem-free

    I took out a mortgage with the SRBS after a disastrous experience with a so-called "interest-only" mortgage lender. The SRBs was excellent, all arranged in... I took out a mortgage with the SRBS after a disastrous experience with a so-called "interest-only" mortgage lender. The SRBs was excellent, all arranged in a few days entirely without problems, Assessments of financial suitability etc are by real people, not a computer algorithm, and I can unreservedly recommend the SRBS for anyone looking for a straightforward mortgage. One final point; in the past, almost all the Society's properties were in Stafford and district, but now they can lend anywhere in England. Read more Read less

    {"display":"William J Read","full_name":"William J Read","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    William J Read 11th April 2022
  • 5/5

    Best Customer Service

    We moved our investment mortgage to the SRBS about 2 years ago. They are excellent to deal with and although we reside from outside the... We moved our investment mortgage to the SRBS about 2 years ago. They are excellent to deal with and although we reside from outside the UK the process of delaing with them online and through email was flawless. I wish other banks and building societys were run like the SRBS. Highly recommend them to anyone looking for a mortgage. You won't be disppointed with them Read more Read less

    {"display":"StefanM","full_name":"StefanM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    StefanM 13th May 2020
  • 4/5

    was great service

    wold highly reccomend them they have great staff who are of the utmost help

    {"display":"timc990","full_name":"timc990","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    timc990 29th April 2015
    The Stafford Building Society are low on reviews. Used one of their products? Why not write a review.
    Write a review

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