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The Stafford Building Society reviews

Stafford Building Society Logo
Rated Excellent • 4.81/5

The Stafford Building Society reviews

Verified business Last reviewed within 7 days Consumer Guardian Customer Satisfaction Champion
See more on their website Write a review

Review summary

People rate this company as Excellent based on 61 product reviews

Average score of 4.81/5
5 star
88%
4 star
7%
3 star
0%
2 star
2%
1 star
3%
Reviews for The Stafford Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Great Building Society.

The Stafford Building Society offers a great range of savings accounts even though there is only one branch. Recent improvements has been the online access... The Stafford Building Society offers a great range of savings accounts even though there is only one branch. Recent improvements has been the online access to accounts. The staff are very friendly and helpful. The branch is a real asset in Stafford and I cannot praise them enough. I am sure they will there for many years to come. Read more Read less

{"display":"Martin T","full_name":"Martin T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Martin T 17th March 2026

Latest negative rating

2/5

For a local building society it needs to offer the b...

For a local building society it needs to offer the best rates around, but typically doesnt.

{"display":"Michael R","full_name":"Michael R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Michael R 26th January 2026
See more reviews for The Stafford Building Society products

About The Stafford Building Society

The Stafford Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1877 and was first known as Stafford Railway Permanent Benefit Building Society.

The Stafford Building Society provide mortgage and savings products.

The Stafford Building Society at a glance

Contact details

Website
Visit provider website
Phone
01785 223212
Email
[email protected]
Main address
4 Market Square, Stafford, Staffordshire, ST16 2JH
Social media

Reviews for The Stafford Building Society

Showing 11 of 61 company reviews • Last reviewed within 7 days

Great Building Society.

Savings • 17th March 2026

The Stafford Building Society offers a great range of savings accounts even though there is only one branch. Recent improvements has been the online access... The Stafford Building Society offers a great range of savings accounts even though there is only one branch. Recent improvements has been the online access to accounts. The staff are very friendly and helpful. The branch is a real asset in Stafford and I cannot praise them enough. I am sure they will there for many years to come. Read more Read less

{"display":"Martin T","full_name":"Martin T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

A fantastic organisation - great customer service

Mortgages • 16th March 2026

Very quick communication, excellent professional attitude and the query dealt with easily and swiftly.

{"display":"Emily G","full_name":"Emily G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Friendly & helpful staff.

    Friendly staff. Very professional & helpful.

    {"display":"David L","full_name":"David L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David L 11th March 2026
  • 5/5

    Great communication

    Great communication and everything promised was delivered on time.

    {"display":"Neil H","full_name":"Neil H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Neil H 9th March 2026
  • 5/5

    Excellent and helpful staff on visit today.

    Excellent and helpful staff on visit today. Staff member was able to complete transaction and also update other records for me.

    {"display":"Mark W","full_name":"Mark W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mark W 6th March 2026
  • 5/5

    Excellent customer service

    Went into the branch as mislaid my pass book but needed an urgent transfer to my bank .. Can I just say Claire and Karen... Went into the branch as mislaid my pass book but needed an urgent transfer to my bank .. Can I just say Claire and Karen were so helpful especially Claire who I felt where professional and sympathetic and went above and beyond to help me Thankyou Read more Read less

    {"display":" Samantha ","full_name":" Samantha ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Samantha 5th March 2026
  • 5/5

    Difficult Case - Easy Process

    Easy mortgage application for a complicated case but understood and executed superbly

    {"display":"Paul Rut","full_name":"Paul Rut","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Paul Rut 4th March 2026
  • 5/5

    It was easy and quick and the funds came through in...

    It was easy and quick and the funds came through in days.

    {"display":"Trudy","full_name":"Trudy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Trudy 4th March 2026
  • 5/5

    Great counter service

    The counter service at the building society is excellent. Staff are always friendly, knowledgeable and efficient.

    {"display":"Martin","full_name":"Martin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Martin 1st March 2026
  • 5/5

    Opening an ISA.

    I wanted to open an ISA as have savings account. Very quick and efficient service whilst explaining options.

    {"display":"DH","full_name":"DH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    DH 27th February 2026
  • 5/5

    Saw Karen today and had all our questions answered s...

    Saw Karen today and had all our questions answered simply. Very customer friendly and very polite. Thank you Karen.

    {"display":"Annette","full_name":"Annette","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Annette 11th February 2026

    Products from The Stafford Building Society

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