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The Stafford Building Society reviews

Stafford Building Society Logo
Rated Excellent • 4.85/5

The Stafford Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 22 product reviews

Average score of 4.85/5
5 star
86%
4 star
9%
3 star
0%
2 star
0%
1 star
5%
Reviews for The Stafford Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Stafford are the best!!

It is an absolute pleasure to deal with all the lovely staff at The Stafford Building Society and their products are superb!

{"display":"Garry Coles","full_name":"Garry Coles","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Garry Coles 8th September 2025

Latest negative rating

1/5

When is online not online?

Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle... Opened online account. Very basic online offering with tortuous log on using awful system beloved of building societies rather than the one run by Newcastle Building Society and used by more competent organisations. Even though it was an online account insisted on sending a passbook by post. Some financial organisations need to move forward from the 1970s Read more Read less

{"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
Savings
Malcolm Chester 18th December 2023
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About The Stafford Building Society

The Stafford Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1877 and was first known as Stafford Railway Permanent Benefit Building Society.

The Stafford Building Society provide mortgage and savings products.

The Stafford Building Society at a glance

Contact details

Website
Visit provider website
Phone
01785 223212
Email
[email protected]
Main address
4 Market Square, Stafford, Staffordshire, ST16 2JH
Social media

Reviews for The Stafford Building Society

Showing 11 of 22 company reviews • Last reviewed within 7 days

Stafford are the best!!

Mortgages • 8th September 2025

It is an absolute pleasure to deal with all the lovely staff at The Stafford Building Society and their products are superb!

{"display":"Garry Coles","full_name":"Garry Coles","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Happy customer

Savings • 1st September 2025

Have had a few accounts over a number of years, and the staff have always been friendly and helpful, and answered any questions, even staff... Have had a few accounts over a number of years, and the staff have always been friendly and helpful, and answered any questions, even staff in training, will always make a point of asking other staff for advice if they don't know Read more Read less

{"display":"Rosemary M","full_name":"Rosemary M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Friendly and pleasant.

    Friendly and pleasant. The new environment is modern and light and airy. I did like the old world charm of the previous design.

    {"display":"David P","full_name":"David P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    David P 24th August 2025
  • 5/5

    The process of opening two separate accounts was easy.

    The process of opening two separate accounts was easy. One was carried out online and the other in office. The latter was conducted by staff... The process of opening two separate accounts was easy. One was carried out online and the other in office. The latter was conducted by staff who were friendly, helpful and professional. Read more Read less

    {"display":"Roy P","full_name":"Roy P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Roy P 11th August 2025
  • 5/5

    Meticulous and prompt

    There is so much information needed to get the mortgage approved but I expect this is common to all providers nowadays - SBS were meticulous... There is so much information needed to get the mortgage approved but I expect this is common to all providers nowadays - SBS were meticulous about this but very prompt with the final agreement and transfer of funds Read more Read less

    {"display":"mr d","full_name":"mr d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    mr d 9th August 2025
  • 5/5

    Very grateful!

    Very grateful! We had been rejected by a previous mortgage lender in what felt like a very impersonal and unfair way. Stafford has a much... Very grateful! We had been rejected by a previous mortgage lender in what felt like a very impersonal and unfair way. Stafford has a much more personal touch, we really felt like they were assessing us as actual people rather than just a business transaction. We're delighted with the service we've had so far. Read more Read less

    {"display":"Colm Gleeson","full_name":"Colm Gleeson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Colm Gleeson 8th August 2025
  • 5/5

    No hassle very prompt service good people to deal with

    No hassle very prompt service good people to deal with

    {"display":"Stuart C","full_name":"Stuart C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Stuart C 7th August 2025
  • 5/5

    Very helpful staff - good advice and easy to make ap...

    Very helpful staff - good advice and easy to make appointment for further help. Bit of a wait in branch but the fact they're busy is good!

    {"display":"Melanie B","full_name":"Melanie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Melanie B 7th August 2025
  • 5/5

    very easy to open an account online and set up my mo...

    very easy to open an account online and set up my monthly standing order and my passbook arrived very quickly ( not that i intend to touch the money !!)

    {"display":"Rowan A","full_name":"Rowan A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rowan A 6th August 2025
  • 5/5

    Friendly helpful staff.

    Friendly helpful staff. Felt welcome in branch. Have full confidence in the Society

    {"display":"Alan S Farmer","full_name":"Alan S Farmer","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alan S Farmer 5th August 2025
  • 5/5

    Excellent service when opening new wccount

    Excellent service when opening new wccount

    {"display":"Joy ","full_name":"Joy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Joy 24th July 2025

    Products from The Stafford Building Society

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