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Shepherds Friendly reviews

Shepherds Friendly logo
Rated Excellent • 4.53/5

Shepherds Friendly reviews

Verified business Last reviewed within 7 days
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  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 1,472 product reviews

Average score of 4.53/5
5 star
84%
4 star
14%
3 star
2%
2 star
0%
1 star
0%
Reviews for Shepherds Friendly have trended negatively over the past 90 days

Latest positive rating

5.00/5

Saving Storage Facility

Professional, reliable and no fuss savings with quarterly bonus payments. Simple on-line top ups and trusted security. Priceless...

{"display":"Giulio D","slug":"user1775989462","deleted_at":null,"created_at":"2026-04-12T10:24:22.000000Z","updated_at":"2026-04-12T10:24:22.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Giulio","last_name":"Dimambro","full_name":"Giulio Dimambro","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1.00/5

every excuse to not accept claim

I have paid premium for 5 years and now when im sick they refuse to pay claim

{"display":"Pawel Staszkiewicz","slug":"user1694607841","deleted_at":null,"created_at":"2023-09-13T12:24:01.000000Z","updated_at":"2023-09-13T12:24:01.000000Z","biography":null,"tagline":null,"gender":"","rank":null,"first_name":null,"last_name":null,"full_name":"Pawel Staszkiewicz","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792294.png"}}'s avatar
See more reviews for Shepherds Friendly products

About Shepherds Friendly

Shepherds Friendly is a modern-day mutual organisation owned by members not shareholders.

Shepherds Friendly was established on Christmas Day in 1826 when several groups came together to create a mutually beneficial society. The aim was to provide financial security to members unable to work due to sickness or injury.

Today, Shepherds Friendly have a range of protection and investment products including ISAs, Bonds, over 50s life insurance and income protection cover.

Shepherds Friendly at a glance

Contact details

Phone
0800 526 249
Email
[email protected]
Main address
Shepherds Friendly, Haw Bank House, High Street, Cheadle, Cheshire, SK8 1AL
Social media

Reviews for Shepherds Friendly

Showing 11 of 1472 company reviews • Last reviewed within 7 days

Be weary of fraudulent investment firms as i experie...

Stocks and shares ISA • 25th August 2026

Be weary of fraudulent investment firms as i experienced a significant loss with w manager , it took the pivotal role played by ironshield911@ gmail... Be weary of fraudulent investment firms as i experienced a significant loss with w manager , it took the pivotal role played by ironshield911@ gmail com during my case's intervention really helped in the recoup navigation . Read more Read less

{"display":"Lukeman O","full_name":"Lukeman O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Average • 3.00/5
Read more product reviews

Good for a cashback deal, but fairly mediocre return...

Stocks and shares ISA • 28th April 2026

Good for a cashback deal, but fairly mediocre returns for a Stocks and Shares ISA over 6 months.

{"display":"Tim Foster","full_name":"Tim Foster","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Average • 3.00/5
Read more product reviews
  • 5.00/5

    Saving Storage Facility

    Professional, reliable and no fuss savings with quarterly bonus payments. Simple on-line top ups and trusted security. Priceless...

    {"display":"Giulio D","full_name":"Giulio D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 3.00/5

    Reliable ISA option but not the most rewarding

    Shepherds Friendly's website feels old compared to other options - both the established companies and the more modern app-based competitors. Although its bonus based approach... Shepherds Friendly's website feels old compared to other options - both the established companies and the more modern app-based competitors. Although its bonus based approach offers more stability than other Stocks and Shares ISA, it does mean that the return is lower (however, you are more protected from downturns). Overall, this product is a good option if you want a pot of 'safe' money whilst also saving through the more risky options. Read more Read less

    {"display":"Matt","full_name":"Matt","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Been with them for years & I'll stay for many more

    Been with Shepherds Friendly for a few years now, their customer service is excellent and my money makes nice steady returns. I've recommended them to... Been with Shepherds Friendly for a few years now, their customer service is excellent and my money makes nice steady returns. I've recommended them to a few friends and I know they're getting along well with their experience too Read more Read less

    {"display":"Jamie Fox","full_name":"Jamie Fox","avatar":{"url":"\/assets\/uploads\/avatars\/users\/773216.png"}}'s avatar
  • 4.00/5

    Protection of money in financial crisis

    They have protected my money through the current financial crisis where others haven’t.

    {"display":"Dom","full_name":"Dom","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    It is just amazing !

    It is just amazing ! I love how the money is there to not touch and it’s just a great way of saving for your... It is just amazing ! I love how the money is there to not touch and it’s just a great way of saving for your child. I’ve never been able to save for my child until I found Shepard’s friendly Read more Read less

    {"display":"gsiirak9nr9@gmail.com","full_name":"gsiirak9nr9@gmail.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Junior ISA
    [email protected] 26th February 2025
  • 5.00/5

    Superb Company to deal with

    I have found Shepherds Friendly to be contactable and efficient with dealing with any issues I may have, and they don’t text email or telephone... I have found Shepherds Friendly to be contactable and efficient with dealing with any issues I may have, and they don’t text email or telephone all the time, very different to other Insurance Companies. Read more Read less

    {"display":"Jonathan ","full_name":"Jonathan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life insurance
    Jonathan 26th August 2024
  • 5.00/5

    Easy to set up, easy to manage on-line or through th...

    Easy to set up, easy to manage on-line or through the app, they always reply to my questions and I've got confidence in them.

    {"display":"Edward P","full_name":"Edward P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1.00/5

    every excuse to not accept claim

    I have paid premium for 5 years and now when im sick they refuse to pay claim

    {"display":"Pawel Staszkiewicz","full_name":"Pawel Staszkiewicz","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792294.png"}}'s avatar
  • 1.00/5

    Had this stocks-shares-isa for 6 years now but 2% return these days? Not good enough

    I will be phoning shepherds friendly in the next few days as this is not good enough these days. Other ISA's I have perform over twice as good as this.

    {"display":"James John","full_name":"James John","avatar":{"url":"\/assets\/uploads\/avatars\/users\/759600.png"}}'s avatar

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