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Shepherds Friendly reviews

Shepherds Friendly logo
Rated Excellent • 4.79/5

Shepherds Friendly reviews

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Review summary

People rate this company as Excellent based on 1,466 product reviews

Average score of 4.79/5
5 star
85%
4 star
14%
3 star
1%
2 star
0%
1 star
0%

Latest positive rating

5/5

Superb Company to deal with

I have found Shepherds Friendly to be contactable and efficient with dealing with any issues I may have, and they don’t text email or telephone... I have found Shepherds Friendly to be contactable and efficient with dealing with any issues I may have, and they don’t text email or telephone all the time, very different to other Insurance Companies. Read more Read less

{"display":"Jonathan ","full_name":"Jonathan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Life Insurance
Jonathan 26th August 2024

Latest negative rating

1/5

every excuse to not accept claim

I have paid premium for 5 years and now when im sick they refuse to pay claim

{"display":"Pawel Staszkiewicz","full_name":"Pawel Staszkiewicz","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792294.png"}}'s avatar
See more reviews for Shepherds Friendly products

About Shepherds Friendly

Shepherds Friendly is a modern-day mutual organisation owned by members not shareholders.

Shepherds Friendly was established on Christmas Day in 1826 when several groups came together to create a mutually beneficial society. The aim was to provide financial security to members unable to work due to sickness or injury.

Today, Shepherds Friendly have a range of protection and investment products including ISAs, Bonds, over 50s life insurance and income protection cover.

Shepherds Friendly at a glance

Reviews for Shepherds Friendly

Showing 11 of 1466 company reviews

Superb Company to deal with

Life Insurance • 26th August 2024

I have found Shepherds Friendly to be contactable and efficient with dealing with any issues I may have, and they don’t text email or telephone... I have found Shepherds Friendly to be contactable and efficient with dealing with any issues I may have, and they don’t text email or telephone all the time, very different to other Insurance Companies. Read more Read less

{"display":"Jonathan ","full_name":"Jonathan ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Easy to set up, easy to manage on-line or through th...

Stocks & Shares ISA • 24th May 2024

Easy to set up, easy to manage on-line or through the app, they always reply to my questions and I've got confidence in them.

{"display":"Edward P","full_name":"Edward P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 1/5

    every excuse to not accept claim

    I have paid premium for 5 years and now when im sick they refuse to pay claim

    {"display":"Pawel Staszkiewicz","full_name":"Pawel Staszkiewicz","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792294.png"}}'s avatar
  • 1/5

    Had this stocks-shares-isa for 6 years now but 2% return these days? Not good enough

    I will be phoning shepherds friendly in the next few days as this is not good enough these days. Other ISA's I have perform over twice as good as this.

    {"display":"James John","full_name":"James John","avatar":{"url":"\/assets\/uploads\/avatars\/users\/759600.png"}}'s avatar
  • 1/5

    Avoid

    This company will do everything possible not to pay out ,I had a fall in work ,dislocated my shoulder broke the socket shoulder blade and... This company will do everything possible not to pay out ,I had a fall in work ,dislocated my shoulder broke the socket shoulder blade and upper arm ,7 months into my claim, and still no money ,5 hour operation a week in hospital and 7 months recovering and still being treated like I'm lying about injuries, joke of a company. Not worth the one star review. Read more Read less

    {"display":"Rob","full_name":"Rob","avatar":{"url":"\/assets\/uploads\/avatars\/users\/637194.png"}}'s avatar
    Income Protection
    Rob 24th January 2023
  • 3/5

    Good incentive vs poor comms

    Received a Love2Shop voucher for investing but they changed the name on direct debit one month which made me think I’d been a victim of... Received a Love2Shop voucher for investing but they changed the name on direct debit one month which made me think I’d been a victim of fraud and cancelled it before eventually realising their error. Read more Read less

    {"display":"Juliet Mulholland","full_name":"Juliet Mulholland","avatar":{"url":"\/assets\/uploads\/avatars\/users\/634334.png"}}'s avatar
  • 5/5

    Straightforward personal finance

    Incredibly easy to open my ISA, with the option to invest sustainably into an ESG fund. I really like the investment management, which provides a... Incredibly easy to open my ISA, with the option to invest sustainably into an ESG fund. I really like the investment management, which provides a smoother and more stable long-term investment journey - this has been a lifesaver during the volatility of the past few years. Overall, a really brilliant ISA provider. Read more Read less

    {"display":"Richard Salmon","full_name":"Richard Salmon","avatar":{"url":"\/uploads\/avatars\/users\/550113.png"}}'s avatar
  • 1/5

    Scammers

    Horrible company, will work very hard to find a reason not to pay you. They look for excuses. I had income protection plan and a... Horrible company, will work very hard to find a reason not to pay you. They look for excuses. I had income protection plan and a genuine claim but they still would not pay so I'm going to the financial ombudsman. I would say stay away from this company. Read more Read less

    {"display":"sadat s","full_name":"sadat s","avatar":{"url":"\/assets\/uploads\/avatars\/users\/523129.png"}}'s avatar
  • 5/5

    ISA

    Very reasonable rates for a good future return on investment

    {"display":"Paul Harris","full_name":"Paul Harris","avatar":{"url":"\/assets\/uploads\/avatars\/users\/519296.png"}}'s avatar
  • 1/5

    Defrauded Claimant

    Shepherd friendly income protection insurance is a scam, they will find any reason to refuse your claim. I have being refuse a claim after paying... Shepherd friendly income protection insurance is a scam, they will find any reason to refuse your claim. I have being refuse a claim after paying £65 every month for 2 years for income protection insurance, because they think that I am over weight and my mental illness its my fault. [Name removed by Smart Money People] was the accessor that insulted me. Stay away. they should be called Shepherd Enemy, thieves scammers. Read more Read less

    {"display":"Disappointed Claimant","full_name":"Disappointed Claimant","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    ISA

    I set up an ISA with Shepherd's Friendly just over a year ago, it is first time I have set one up, it was extremely... I set up an ISA with Shepherd's Friendly just over a year ago, it is first time I have set one up, it was extremely easy, they are very easy to contact and very smooth to access. Read more Read less

    {"display":"Sara Dunn","full_name":"Sara Dunn","avatar":{"url":"\/assets\/uploads\/avatars\/users\/8456.png"}}'s avatar

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