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Shepherds Friendly: Income Protection reviews

Name: Income Protection
Rating: 2.98 (25 reviews)

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2.98

Based on 25 reviews, last reviewed 6th Oct 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

68%

16%

3 star

2 star

16%

Latest highest rating:

4

Miss It's been helpful , lots of helpful information an broke down into lots of different categories also. Reviewed on: 6th March 2019

Latest lowest rating:

1

This is probably the worst insurance company they ar... This is probably the worst insurance company they are fine until you have to claim them they will look at every way not to pay Reviewed on: 6th October 2026

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At Smart Money People, we're building the biggest online collection of independent Shepherds Friendly Income Protection reviews anywhere. If you're already a customer of Shepherds Friendly - happy or not - please share your experiences with our community to help them find the best income protection on the market.

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Shepherds Friendly Income Protection reviews (25)

This is probably the worst insurance company they ar...

This is probably the worst insurance company they are fine until you have to claim them they will look at every way not to pay Reviewed on: 6th October 2026

Avoid

This company will do everything possible not to pay out ,I had a fall in work ,dislocated my shoulder broke the socket shoulder blade and upper arm ,7 months into my claim, and still no money ,5 hour operation a week in hospital and 7 months recovering and still being treated like I'm lying about injuries, joke of a company. Not worth the one star review. Reviewed on: 24th January 2023

Scammers

Horrible company, will work very hard to find a reason not to pay you. They look for excuses. I had income protection plan and a genuine claim but they still would not pay so I'm going to the financial ombudsman. I would say stay away from this company. Reviewed on: 25th April 2022

Defrauded Claimant

Shepherd friendly income protection insurance is a scam, they will find any reason to refuse your claim. I have being refuse a claim after paying £65 every month for 2 years for income protection insurance, because they think that I am over weight and my mental illness its my fault. [Name removed by Smart Money People] was the accessor that insulted me. Stay away. they should be called Shepherd Enemy, thieves scammers. Reviewed on: 21st August 2020

Miss

It's been helpful , lots of helpful information an broke down into lots of different categories also. Reviewed on: 6th March 2019

Great experience

Great customer service, always available for answering customer questions. Reviewed on: 11th January 2019

Really simple set up, great rates

Set up was straightforward and the rates look goodm. Waiting for 1st year anniversary to see how much extra my boys have now. Reviewed on: 4th January 2019

Helpful easy service but I have not had to claim yet

Shepard Friendly were very helpful when I initially took out there policy and I have had a simple direct debit payment taken each month. The only reason I have not given them full marks is that I have not claimed on the policy yet and this is the true test of there service! Reviewed on: 4th January 2019

Awarded

Well I am a chef at foundry court l do lots of cooking and im very independent at home as well Reviewed on: 4th January 2019

Best savings plan

Brilliant way to save for the future Reviewed on: 4th January 2019

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