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Gwendoline Kinghorn

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All reviews (3)

Review of the Principality Building Society, e-Saver Account:

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Principality is 'simply the best'!

My husband Tom and I have been customers of the Principality Building Society for 3 years. The website provides clear information and is easy to navigate. The highlight of the service is the ability to speak to an experienced member of staff directly on the phone. Telephone calls are answered quickly and professionally. Unlike some other financial institutions which direct you to an automated chat line or keep passing you from one department to another, this does not happen with the Principality Building Society. We have 12 month regular savers accounts. When the savers mature, we start new ones but do not need to set up a new account and new standing orders. We continue with what we have previously set up. It is a simple user friendly system which limits unnecessary work on our behalf. Nothing seems too much trouble on the phone. Principality Building Society set the gold standard in excellent customer relations and interpersonal skills and should serve as a role model to certain other financial institutions. Reviewed on: 22nd January 2026

Review of the Chase Bank, Current account:

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My 'go to' bank for everything.

Very easy to use app. Good rates for savings. Like the versatility of having different savings pots for different things. Reviewed on: 15th February 2024

Review of the Chase Bank, Current account:

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Simply the Best!

The app is very easy to use. The current account pays 1 per cent interest and gives you the option to open a top.up account which pays 5 per cent and a savings account which pays 3 per cent. I love the good interest rates . It is simple to pay in money from another account and to move money from the Chase current account to the Chase savings account and vice versa. You can also set up separate savings accounts for different purposes e.g. home improvement, holidays etc. The card is very secure as no details like long card number are shown on the debit card which also is great to use abroad as no exorbitant charges. Setting up my Chase current account is one of the best things I have done in the current financial climate. Well done JP Morgan and Chase! Reviewed on: 16th March 2023

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