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Close Brothers Savings reviews

Close Brothers Savings
Rated Excellent • 4.89/5

Close Brothers Savings reviews

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Review summary

People rate this company as Excellent based on 3,904 product reviews

Average score of 4.89/5
5 star
90%
4 star
10%
3 star
0%
2 star
0%
1 star
0%

Close Brothers Savings is loved for its easy online setup, competitive interest rates, and friendly, helpful customer service. The website and app are straightforward, making managing accounts a doddle. A few have faced slow processing or communication hiccups, but overall it’s a trustworthy and efficient place to save or invest.

Positive themes

  • Close Brothers Savings offers consistently competitive interest rates that keep people coming back.
  • Opening and managing accounts online with Close Brothers is easy and hassle-free.
  • Customer service at Close Brothers is friendly and helpful with quick responses.

Negative themes

  • Some found processing slow or had communication delays with Close Brothers.
  • A few experienced issues transferring ISAs or deposits that caused frustration.
Summarised by AI
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About Close Brothers Savings

Close Brothers Savings reviews can help you to find out more about the retail savings offering from leading merchant bank, Close Brothers. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service offered by Close Brothers Savings. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings at a glance

Reviews for Close Brothers Savings

Showing 11 of 3904 company reviews

Excellent Website, Rates and Service

Savings • 5th September 2025

Their fixed rate saving products always have very competitive interest rates. The deposit & renewal process is great and easy to use. The website is... Their fixed rate saving products always have very competitive interest rates. The deposit & renewal process is great and easy to use. The website is user friendly and their communication is very professional. Interest always paid too nominated account promptly. Read more Read less

{"display":"Neil Franklin","full_name":"Neil Franklin","avatar":{"url":"\/assets\/uploads\/avatars\/users\/477903.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Excellent Service provided

Savings • 13th June 2025

I had trouble using the online service but on ringing the helpline was dealt with very politely and quickly sorted out the problem I was... I had trouble using the online service but on ringing the helpline was dealt with very politely and quickly sorted out the problem I was experiencing. I like the fact that I receive monthly savings account statements and a timely warning when interest rates are changing. Read more Read less

{"display":"Freya Chaudhry","full_name":"Freya Chaudhry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Easy application process and best interest rate avai...

    Easy application process and best interest rate available at the time

    {"display":"Barbie","full_name":"Barbie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Barbie 29th May 2025
  • 5/5

    It’s good coustmer service was good l spoke to custo...

    It’s good coustmer service was good l spoke to customer service to renew my savings account excellent service

    {"display":"Navnit P","full_name":"Navnit P","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1234433.png"}}'s avatar
    Savings
    Navnit P 27th May 2025
  • 4/5

    Easy process for opening an ISA account offering a c...

    Easy process for opening an ISA account offering a competitive interest rate.

    {"display":"Hooshang ","full_name":"Hooshang ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Hooshang 17th May 2025
  • 5/5

    A wonderful website, easy to use and excellent custo...

    A wonderful website, easy to use and excellent customer service with a live person in case of queries. Close bros also keep customer well informed and deliver on their conditions.

    {"display":"Kam ","full_name":"Kam ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kam 7th May 2025
  • 5/5

    Straightforward online savings account.

    Straightforward online savings account. Clear communication and decent interest.

    {"display":"Julie S","full_name":"Julie S","avatar":{"url":"\/uploads\/avatars\/users\/1212218.jpeg"}}'s avatar
    Savings
    Julie S 27th April 2025
  • 5/5

    Great rates.

    Great rates. helpfull staff. Good website. easy to navigsate. no complaints.

    {"display":"Sandra Davies","full_name":"Sandra Davies","avatar":{"url":"\/assets\/uploads\/avatars\/users\/501103.png"}}'s avatar
    Savings
    Sandra Davies 26th April 2025
  • 5/5

    App easy to use,early notification of end of saviing...

    App easy to use,early notification of end of saviing period

    {"display":"Jonathan R","full_name":"Jonathan R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jonathan R 25th April 2025
  • 5/5

    fixed interest performance

    Invested in a fixed interest account which bettered market performance

    {"display":"Manaf A","full_name":"Manaf A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Manaf A 24th April 2025
  • 5/5

    So easy to use and very competitive rates

    So easy to use and very competitive rates

    {"display":"Tania B","full_name":"Tania B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tania B 23rd April 2025

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