Smart Money People Logo
Go to business site

Voting in the British bank awards 2026 is open - Vote here

Share this page
Link copied

Close Brothers Savings reviews

Close Brothers Savings
Rated Excellent • 4.90/5

Close Brothers Savings reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days
Write a review

Review summary

People rate this company as Excellent based on 4,850 product reviews

Average score of 4.90/5
5 star
89%
4 star
10%
3 star
1%
2 star
0%
1 star
0%
Reviews for Close Brothers Savings have trended positively over the past 90 days

Close Brothers Savings makes saving simple with a user-friendly website and clear communication. Their interest rates are consistently competitive, often among the best around. The customer service is friendly and helpful, with easy phone access and prompt responses. Some wish for faster processing and a dedicated app, but overall it’s a reliable and straightforward choice.

Positive themes

  • Close Brothers Savings offers consistently competitive interest rates that really stand out.
  • The website and online process for Close Brothers Savings is easy to use and straightforward.
  • Customer service at Close Brothers Savings is friendly and helpful with quick phone responses.

Negative themes

  • Some found the processing slow and communication poor when issues arose with accounts.
  • A few felt customer service could be condescending or unfriendly on the phone.
  • Several wished for a dedicated app to manage their Close Brothers Savings accounts.
Summarised by AI
Was this helpful?

About Close Brothers Savings

Close Brothers Savings reviews can help you to find out more about the retail savings offering from leading merchant bank, Close Brothers. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service offered by Close Brothers Savings. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings at a glance

Reviews for Close Brothers Savings

Showing 11 of 4850 company reviews • Last reviewed within 7 days

Easy to speak to an advisor.

Savings • 19th February 2026

Easy to speak to an advisor if a problem arises. Good competitive products to choose from. Happy to stay with Close Bros.

{"display":"Michael A","full_name":"Michael A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

I opened a two year fixed account with you and I was...

Savings • 19th February 2026

I opened a two year fixed account with you and I was very happy with the returns. I have just extended the account for an additional year, Thank You

{"display":"GJ","full_name":"GJ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
GJ
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    There when needed

    When I have needed to contact you which is not very often the Staff have always done a good job and taken care to see... When I have needed to contact you which is not very often the Staff have always done a good job and taken care to see that all aspects have been dealt with Read more Read less

    {"display":"Susan M","full_name":"Susan M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Susan M 19th February 2026
  • 5/5

    Due to my age I needed help with investing and Close...

    Due to my age I needed help with investing and Close Brothers were most helpful.

    {"display":"Ernest Webb","full_name":"Ernest Webb","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1364069.png"}}'s avatar
    Savings
    Ernest Webb 19th February 2026
  • 5/5

    We have been Close Bros savers for many years....

    Myself and my wife have had investment accounts with Close Bros for quite a long time, excellent service and have always had very good savings... Myself and my wife have had investment accounts with Close Bros for quite a long time, excellent service and have always had very good savings rates. After creating an account everything after logging in is easy to follow. If anything I think the whole customer experience has improved over time. Read more Read less

    {"display":"Chris R","full_name":"Chris R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Chris R 18th February 2026
  • 5/5

    My Close Bros online experience

    My Close Bros online experience has always been accurate, no-frills and excellent value. The website is extremely secure but easy access and a joy to... My Close Bros online experience has always been accurate, no-frills and excellent value. The website is extremely secure but easy access and a joy to use. Of the various places I keep my money it has the top marks. Read more Read less

    {"display":"Mark Sheridan","full_name":"Mark Sheridan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mark Sheridan 18th February 2026
  • 5/5

    No hesitation in extending investment to a second year!

    Drawing towards the end of a two consecutive year association with Close Brothers. Have been completely satisfied with the service received over the two periods.... Drawing towards the end of a two consecutive year association with Close Brothers. Have been completely satisfied with the service received over the two periods. Had no problems understanding the benefits of the scheme and welcomed the friendly approach in contact with the use of Christian-names. Read more Read less

    {"display":"Marilyn S","full_name":"Marilyn S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Marilyn S 18th February 2026
  • 5/5

    Very happy with the service received.

    Very happy with the service received. Excellent communications.

    {"display":"Michael H","full_name":"Michael H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Michael H 18th February 2026
  • 5/5

    Good rates, simple process and easy renewals for fix...

    Good rates, simple process and easy renewals for fixed rate products

    {"display":"George M.","full_name":"George M.","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    George M. 18th February 2026
  • 5/5

    No tegrets

    Good interest rate paid on time. Help when choosing new products.

    {"display":"Michael John Frayne","full_name":"Michael John Frayne","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Michael John Frayne 17th February 2026
  • 5/5

    A really simple experience of how to invest money ea...

    A really simple experience of how to invest money easily but securely.

    {"display":"Sion W","full_name":"Sion W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sion W 17th February 2026

    Products from Close Brothers Savings

    Showing all products offered by Close Brothers Savings

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice