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Close Brothers Savings reviews

Close Brothers Savings
Rated Excellent • 4.90/5

Close Brothers Savings reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 4,873 product reviews

Average score of 4.90/5
5 star
89%
4 star
10%
3 star
1%
2 star
0%
1 star
0%
Reviews for Close Brothers Savings have trended positively over the past 90 days

Close Brothers Savings makes saving simple with a user-friendly website and clear communication. Their interest rates are consistently competitive, often among the best around. The customer service is friendly and helpful, with easy phone access and prompt responses. Some wish for faster processing and a dedicated app, but overall it’s a reliable and straightforward choice.

Positive themes

  • Close Brothers Savings offers consistently competitive interest rates that really stand out.
  • The website and online process for Close Brothers Savings is easy to use and straightforward.
  • Customer service at Close Brothers Savings is friendly and helpful with quick phone responses.

Negative themes

  • Some found the processing slow and communication poor when issues arose with accounts.
  • A few felt customer service could be condescending or unfriendly on the phone.
  • Several wished for a dedicated app to manage their Close Brothers Savings accounts.
Summarised by AI
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About Close Brothers Savings

Close Brothers Savings reviews can help you to find out more about the retail savings offering from leading merchant bank, Close Brothers. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service offered by Close Brothers Savings. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings at a glance

Reviews for Close Brothers Savings

Showing 11 of 4873 company reviews • Last reviewed within 7 days

So glad I have found Close Brothers Savings!

Savings • 16th April 2026

I've now been with Close Brothers savings for some time, and I have found it a very positive experience. Their products offer a great rate... I've now been with Close Brothers savings for some time, and I have found it a very positive experience. Their products offer a great rate of interest, the website is clear and easy to use. The application process is quick and straightforward, and on the one occasion when I had a query, their customer service was second to none! Read more Read less

{"display":"JuJay","full_name":"JuJay","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very easy application and account opening flow.

Savings • 16th April 2026

Very easy application and account opening flow.

{"display":"RS","full_name":"RS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
RS
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    easy to access, polite, good quality products -

    easy to access, polite, good quality products -

    {"display":"Rachel B","full_name":"Rachel B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rachel B 16th April 2026
  • 5/5

    Easy straightforward process to open account online.

    Easy straightforward process to open account online. Great rates

    {"display":"Sheila S","full_name":"Sheila S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sheila S 16th April 2026
  • 5/5

    Smooth creating account thro website , even better i...

    Smooth creating account thro website , even better if providing app to use

    {"display":"K c","full_name":"K c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    K c 15th April 2026
  • 5/5

    Reliable and easy website to use with excellent retu...

    Reliable and easy website to use with excellent returns.

    {"display":"Robert Ireland","full_name":"Robert Ireland","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Robert Ireland 14th April 2026
  • 5/5

    Positive review

    Confident and happy with savings service offered

    {"display":"Elizabeth M","full_name":"Elizabeth M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Elizabeth M 9th April 2026
  • 5/5

    I would recommend this bank

    Information is clear and easy to follow. When I have needed customer service help it has been prompt and friendly. They have offered good rates for my savings.

    {"display":"Carola","full_name":"Carola","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Carola 7th March 2026
  • 5/5

    Trusted company with competitive interest rates.

    Trusted company with competitive interest rates. Recommended customer service.

    {"display":"Judith W","full_name":"Judith W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Judith W 7th March 2026
  • 4/5

    It was as expected - a good process

    It was as expected - a good process

    {"display":"Mark Walder","full_name":"Mark Walder","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mark Walder 6th March 2026
  • 5/5

    User friendly.

    User friendly. Staff very knowledgable

    {"display":"Ann N","full_name":"Ann N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ann N 5th March 2026

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