Smart Money People Logo
Go to business site

Voting in the British bank awards 2026 is open - Vote here

Share this page
Link copied

Close Brothers Savings reviews

Close Brothers Savings
Rated Excellent • 4.90/5

Close Brothers Savings reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 7 days
Write a review

Review summary

People rate this company as Excellent based on 4,805 product reviews

Average score of 4.90/5
5 star
89%
4 star
10%
3 star
1%
2 star
0%
1 star
0%
Reviews for Close Brothers Savings have trended positively over the past 90 days

Close Brothers Savings makes saving simple with a user-friendly website and clear communication. Their interest rates are consistently competitive, often among the best around. The customer service is friendly and helpful, with easy phone access and prompt responses. Some wish for faster processing and a dedicated app, but overall it’s a reliable and straightforward choice.

Positive themes

  • Close Brothers Savings offers consistently competitive interest rates that really stand out.
  • The website and online process for Close Brothers Savings is easy to use and straightforward.
  • Customer service at Close Brothers Savings is friendly and helpful with quick phone responses.

Negative themes

  • Some found the processing slow and communication poor when issues arose with accounts.
  • A few felt customer service could be condescending or unfriendly on the phone.
  • Several wished for a dedicated app to manage their Close Brothers Savings accounts.
Summarised by AI
Was this helpful?

About Close Brothers Savings

Close Brothers Savings reviews can help you to find out more about the retail savings offering from leading merchant bank, Close Brothers. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service offered by Close Brothers Savings. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings at a glance

Reviews for Close Brothers Savings

Showing 11 of 4805 company reviews • Last reviewed within 7 days

Close Brothers are reliable, dependable and consistent.

Savings • 14th February 2026

Close Brothers are reliable, dependable and consistent. You can count on their rates being competitive. They don't bombard you with unnecessary marketing .

{"display":"Andrew M","full_name":"Andrew M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

No issues easy to invest on line

Savings • 14th February 2026

No issues easy to invest on line

{"display":"Clive","full_name":"Clive","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Good all rounder.

    Good rates: easy to use website. Sensible communications.

    {"display":"B P","full_name":"B P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    B P 14th February 2026
  • 5/5

    Very helpful and easy to do business with

    Very helpful and easy to do business with

    {"display":"Ray","full_name":"Ray","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ray 14th February 2026
  • 5/5

    Great customer service.

    Great customer service. Competitive interest rates.

    {"display":"Dickie D","full_name":"Dickie D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dickie D 14th February 2026
  • 5/5

    Easy, easy, easy.

    Easy, easy, easy. nothing was a problem. Everything done online no issues

    {"display":"Carolyn S","full_name":"Carolyn S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Carolyn S 14th February 2026
  • 5/5

    Good interest rate on Fixed Saver

    Close brothers offered a very good interest rate on a fixed rate savings account.

    {"display":"AV","full_name":"AV","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    AV 14th February 2026
  • 5/5

    Saving rates are first class as is their customer care.

    Saving rates are first class as is their customer care. Any problems I have had have been sorted out quickly.

    {"display":"Mrs L Gardiner","full_name":"Mrs L Gardiner","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mrs L Gardiner 14th February 2026
  • 4/5

    Reliable and honest acting bank.

    Reliable and honest acting bank.

    {"display":"Madan Sharma","full_name":"Madan Sharma","avatar":{"url":"\/assets\/uploads\/avatars\/users\/59892.png"}}'s avatar
    Savings
    Madan Sharma 14th February 2026
  • 5/5

    Saving with Close Brothers, very satisfied

    I’ve saved over many years with Close Brothers . Their interest statements are always on time for tax purposes. If I have a query, I... I’ve saved over many years with Close Brothers . Their interest statements are always on time for tax purposes. If I have a query, I can talk to a human being. Their interest rates are generally quite competitive. Read more Read less

    {"display":"Gillian Carol Smith","full_name":"Gillian Carol Smith","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Gillian Carol Smith 14th February 2026
  • 5/5

    Competitive savings rates and simple to navigate web...

    Competitive savings rates and simple to navigate website

    {"display":"Peter s","full_name":"Peter s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Peter s 14th February 2026

    Products from Close Brothers Savings

    Showing all products offered by Close Brothers Savings

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice