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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4862 reviews)

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4.90

Based on 4,862 reviews, last reviewed 7th Mar 2026

87500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I would recommend this bank Information is clear and easy to follow. When I have needed customer service help it has been prompt and friendly. They have offered good rates for my... Read more Reviewed on: 7th March 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4862)

I would recommend this bank

Information is clear and easy to follow. When I have needed customer service help it has been prompt and friendly. They have offered good rates for my savings. Reviewed on: 7th March 2026

Trusted company with competitive interest rates.

Trusted company with competitive interest rates. Recommended customer service. Reviewed on: 7th March 2026

It was as expected - a good process

It was as expected - a good process Reviewed on: 6th March 2026

User friendly.

User friendly. Staff very knowledgable Reviewed on: 5th March 2026

Online process is easy to navigate with plain language.

Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those decisions. . Reviewed on: 28th February 2026

EASY TO SET UP AND OFERING VERY GOOD RATES

EASY TO SET UP AND OFERING VERY GOOD RATES Reviewed on: 24th February 2026

System is easy to use, interest rate is good snd pai...

System is easy to use, interest rate is good snd paid monthly. As well as savings the bank offers a comprehensive banking service with very competitive terms. Reviewed on: 24th February 2026

I was impressed how quickly an enquiry was asswered;...

I was impressed how quickly an enquiry was asswered; excellent. Reviewed on: 24th February 2026

Excellent customer services and interest rates

Close Bros are easily contactable by phone and customer services very helpful. Good range of products of interest to us and that are often recommended in the press as having good interest rates. Reviewed on: 23rd February 2026

Impressive telephone service

Correspondence is always clear & sent in a timely manner. When I have questions I have telephoned and the call has been answered quickly by a knowledgeable human (no endless button pushing to get through) which is much appreciated. Reviewed on: 22nd February 2026

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