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Triodos Bank: Ethical Investments reviews

Name: Ethical Investments
Rating: 4.91 (2346 reviews)

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4.91

Based on 2,346 reviews, last reviewed 30th Apr 2026

1249% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Telephone support. A couple of times I've needed help with some online action I needed to take, and the phone support has been quick, clear and effective. Reviewed on: 30th April 2026

Latest lowest rating:

1

Triodos Crowdfunding Investment Team - useless! This relates to Triodos Crowdfunding only, not Triodos Bank. I failed to invest in a recent offer because, apparently, I ticked the wrong box on the f... Read more Reviewed on: 21st April 2026

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About this product

Triodos Bank investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with Triodos Bank is really like. Oh, and if you have experience using Triodos Bank investments, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Awards

Best ethical financial provider 2025

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Ethical Investments reviews (2346)

Telephone support.

A couple of times I've needed help with some online action I needed to take, and the phone support has been quick, clear and effective. Reviewed on: 30th April 2026

Reply from Triodos Bank Hi Adrian, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 6th May 2026

Good people

Triodos are always helpful. There’s a real person who speaks to you and gets to the bottom of any queries or problems. Reviewed on: 27th April 2026

Reply from Triodos Bank Hi Rose, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 28th April 2026

Been with them for a few years now for investments.

Been with them for a few years now for investments. Waiting to realise the benefit. Reviewed on: 23rd April 2026

Triodos is a safe place for ethical investment.

I have chosen to invest in Triodos because I can be sure that my money goes to projects which limit damaging the environment and avoid supporting harmful developments. Reviewed on: 23rd April 2026

Reply from Triodos Bank Hi Pam, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

Investments that are ethical through and through

A previous investment I had which was classed as 'green' decided to include arms investments. I decided to move that investment to Triodos bank as I know their ethical criteria are in line with my preferences. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Margaret, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 6th May 2026

Friendly ethical banking

Friendly customer support.I feel my savings are making a positive contribution to ethical companies. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Sheila, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 22nd April 2026

Investing with value

Investing with Triodos helps me feel connected to the people and companies my money supports. The app is very easy to use and reports both CO2e avoided and the UN development goals addressed through the investments I have. This allows me to better understand the impact of my current investments and any gaps I can seek to fill in future. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Anna, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app. Kind Regards, Jennifer Response date: 22nd April 2026

Where my money is helping

I like getting updates about where my investments are making a difference, and Triodos is great at telling those stories. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Stephanie, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 22nd April 2026

The importance of an ethical future.

It is so important to me that you are an ethical bank: that you don't spend funds on weapons, on wars, on destruction of our world, on trafficing. That support new ethical enterprises and that is a beacon of hope. Reviewed on: 22nd April 2026

Reply from Triodos Bank Hi Halina, Thank you for taking the time to leave us a review. We’re glad to hear you enjoy being a part of our sustainable banking community and putting your money towards positive change. We really appreciate your support and are delighted to have you as a customer. Kind Regards, Jennifer Response date: 22nd April 2026

I bank with Triodos largely due to their ethical inv...

I bank with Triodos largely due to their ethical investments, which are clear to navigate and understand. Reviewed on: 22nd April 2026

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