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Britannia reviews

Britannia logo
Rated Good • 4.36/5

Britannia reviews

Unverified business Last reviewed within 21 days
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Review summary

People rate this company as Good based on 6 product reviews

Average score of 4.36/5
5 star
50%
4 star
33%
3 star
0%
2 star
17%
1 star
0%
Reviews for Britannia have trended positively over the past 90 days

Latest positive rating

4/5

Better services required for older saving accs

Relative set up an old Britannia account in the 2000s and years later needed to pull the money out - overall neutral experience; staff in... Relative set up an old Britannia account in the 2000s and years later needed to pull the money out - overall neutral experience; staff in store were helpful but due to the account age there was trouble accessing it online and had to travel far due to no immediately local branch being available. Read more Read less

{"display":"S W","full_name":"S W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
S W 6th April 2026

Latest negative rating

2/5

Hard sell

Hard sell and offered us a mortgage we would never have been able to afford the repayments for.

{"display":"hkmilk","full_name":"hkmilk","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgage
hkmilk 7th February 2020
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About Britannia

Britannia (part of The Co-Operative Bank) still offers mortgages as Britannia, though are moving to a ginned Co-Operative Banking brand. If you're an existing customer, or looking to find out whether a Britannia mortgage is right for you, read our customer reviews to see what others are saying about Britannia. With the power of your reviews, we're changing financial services for the better.

Britannia at a glance

Reviews for Britannia

Showing 6 of 6 company reviews • Last reviewed within 21 days

Better services required for older saving accs

Savings • 6th April 2026

Relative set up an old Britannia account in the 2000s and years later needed to pull the money out - overall neutral experience; staff in... Relative set up an old Britannia account in the 2000s and years later needed to pull the money out - overall neutral experience; staff in store were helpful but due to the account age there was trouble accessing it online and had to travel far due to no immediately local branch being available. Read more Read less

{"display":"S W","full_name":"S W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
S W
Rated Good • 4/5
Read more product reviews

Good and easy to use every body can access this .

Mortgage • 11th April 2025

Good and easy to use every body can access this .

{"display":"Assis Lima","full_name":"Assis Lima","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1169448.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Manage savings & returns

    Helps manage savings and good returns.

    {"display":"Celina B","full_name":"Celina B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Celina B 30th January 2024
  • 5/5

    Brilliant Company

    Amazing Company and labour's. unique customer service that works even on Sundays

    {"display":"Miroslav Mihalev","full_name":"Miroslav Mihalev","avatar":{"url":"\/assets\/uploads\/avatars\/users\/695424.png"}}'s avatar
  • 2/5

    Hard sell

    Hard sell and offered us a mortgage we would never have been able to afford the repayments for.

    {"display":"hkmilk","full_name":"hkmilk","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage
    hkmilk 7th February 2020
  • 5/5

    Fantastic

    I would highly recommend Britannia,part of the Co-operative Group. I got a 5 year fixed rate at a very good rate which gives me the... I would highly recommend Britannia,part of the Co-operative Group. I got a 5 year fixed rate at a very good rate which gives me the security I need.They also were very strict about lending money and you do have to pass future and current affordability tests which are very rigorous.We managed to get enough for a badly needed new roof,new back door and replacement window. To top it off there were no charges as an existing Co-op customer. I am very grateful to Britannia and would recommend them to meet customer need without unmanageable debts. Read more Read less

    {"display":"Peter Watson","full_name":"Peter Watson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/7787.png"}}'s avatar
    Mortgage
    Peter Watson 5th November 2018
    Britannia are low on reviews. Used one of their products? Why not write a review.
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