Pure Evil ...1 star is way to much for this company… 1 star is way to much for this company they just destroy peoples lives... Pure Evil ...1 star is way to much for this company… 1 star is way to much for this company they just destroy peoples lives let alone their credit score I have been trying for 18 months to get a default removed from my file which they are refusing to do even though I have enough paperwork to contest it all i got was a mere sorry, this company are just liars do not touch them or any company that uses them for finance, I will be taking my case to the national papers Read more Read less

Easy to set up, fixed rate savings at a great rate. And the interest is paid monthly.

Ikano bank just do not care about they client they just focus on make money out of them. I have been trying to get in... Ikano bank just do not care about they client they just focus on make money out of them. I have been trying to get in touch for about 4 weeks and no one to get back to me. They do not reply emails nothing. Worst ever. Read more Read less

The worst company to ever deal with, they'll put the phone down on you half way through the conversation..

Purchased beds in a retail store 7 years ago on interest free deal that Bensons for Beds was financing via Ikano Bank. At the outset,... Purchased beds in a retail store 7 years ago on interest free deal that Bensons for Beds was financing via Ikano Bank. At the outset, arranged to have beds delivered to the London address to which I was moving. Paid every payment faultlessly by Direct Debit, yet after final payment was hassled by an Ikano jobsworth to pay a default fee for not notifying them that I had moved to my declared address in London. I refused to pay their attempted extortion and have had my credit rating damaged for 6 years commencing 3 years ago by them reporting me to credit bureaux as a defaulter. Consider them verging on criminal - suggest you avoid at all costs. Read more Read less

I want to advise everyone to stay away from this company as I do not think anyone should have to go through the stress and... I want to advise everyone to stay away from this company as I do not think anyone should have to go through the stress and upset I am currently experiencing with them now! I took out a 4 year loan with in 2014, I paid the agreed amount every month without fail. My contract was finished in 2018 and my final payment was made. I then moved the later received a letter from a debt collection company (Lowell) stating I was still owing £124! This was incorrect! I gathered all my bank statements and I had actually over paid! After years being messed around trying to contact someone who would help me clear my name I eventually spoke to someone in 2020 (please note the time scale here!) Who confirmed the debt had been reported wrongly and it would be corrected and I would receive confirmation of this in writing and a manager would phone me directly. Obviously this NEVER materialised, I phoned again in Febuary and was advised once again confirmed this was the case even though my credit score was still showing the same problem. I was told it would be updated and corrected at the end of Feb, once again surprise surprise this never happened. I called on the 18th of March and was told by Esme this should have been sorted and she would chase it up - telling me AGAIN I was not a fault! I phoned today as I had still not received the call from a manager or a written confirmation only to be told by Zigara my file would not be updated and the debt was correct WHICH IT IS NOT! WHAT AM I MEANT TO DO NOW! I have all the evidence to prove I am the victim here although Ikano seems to have no intention of admitting and correcting this! I only write this here today as a last resort as this problem is now affecting my life as I cannot get a mortgage because of Ikanos incompetence! Ikano get this sorted!!! I am waiting on a severe apology, and believe I should be refunded the money I have had to pay out checking to see if you had actually done your job which you did not!!! Ansolute sham of a company DO NOT GO NEAR THEM WITH A BARGE POLE! Read more Read less

Very disappointed in them. Canccelled my carpet order from SCS but they never told Ikano bank. Took months to sort and stayed in contact with... Very disappointed in them. Canccelled my carpet order from SCS but they never told Ikano bank. Took months to sort and stayed in contact with Ikano throughout and they told me they would freeze any action. Went back on their work and destroyed my credit rating culminating in my bank slashing my credit card limit which I need for work causing me major problems. Read more Read less

Trying to call to change DD details, gave up after 4 months of trying and just left the old account open as they did not... Trying to call to change DD details, gave up after 4 months of trying and just left the old account open as they did not come over in the DD guarantee as they are not signed up for it. Now trying to pay off my loan and again, 2-3 hour waits twice a week for over 3 months now and still never got an answer. Starting to think there is noone there to even answer the phone. Just listening to hold music for my whole Life!! Read more Read less

I took out a loan for loft insulation, firstly the account did not give me access I tried ringing but only got automated messages telling... I took out a loan for loft insulation, firstly the account did not give me access I tried ringing but only got automated messages telling me to go to the help centre, which was no help. Any phone numbers merely referred me to the the useless on line help page. Read more Read less