Ikano Bank Personal Loan Reviews

Ratings based on 14 reviews Last review 1 month ago

Ikano Bank personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Ikano Bank personal loan reviews can help you to find out what other people have to say. Smart...

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Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Ikano Bank personal loan, we'd love you to write a quick review too.

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Personal Loan Reviews (14)

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1st November 2016

completly waste of time

dont apply with ikano.. i applied for loan about month ago didnt hear anything from them for 4 weeks when i contacted they said they can not proceed with my application they could say this to me in 1st place rather than wasting 1 month time of mine.

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dont apply with ikano..
i applied for loan about month ago didnt hear anything from them for 4 weeks when i contacted they said they can not proceed with my application they could say this to me in 1st place rather than wasting 1 month time of mine.

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9th September 2016

2 weeks in and still no loan

I applied for a loan 2 weeks ago and after many calls, each of which led me to believe that I would have the funds the following day, I still have nothing. I am assured that the loan is approved however I have since applied with another lender.

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4th August 2016

As bad as their furniture!

Trying to get a loan from them, was like being in front of the Soanish inquisition. Went through a deep telephone grilling, answering all their questions honestly and proving I was more than capable of paying the monthly repayments. Obviously, someone...

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Trying to get a loan from them, was like being in front of the Soanish inquisition.
Went through a deep telephone grilling, answering all their questions honestly and proving I was more than capable of paying the monthly repayments.
Obviously, someone on a more hefty salary decided otherwise !!
As bad as their furniture !!!

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27th June 2016

Quote more than double the advertised interest rate

Just got a quote for a loan to refinance the one I already have. Advertised rate 3.2%, rate quoted 7.2% - more than I am paying at the moment. My own bank, who aren't the greatest, have offered me a rate below 4%. Needless to say I won't be taking Ikano...

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Just got a quote for a loan to refinance the one I already have. Advertised rate 3.2%, rate quoted 7.2% - more than I am paying at the moment. My own bank, who aren't the greatest, have offered me a rate below 4%. Needless to say I won't be taking Ikano up on this.

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20th May 2016

Messed around

So after waiting over a week to hear back and numerous calls to them, I called today to be told the loan was not accepted?! They did not have the decency to email me with the outcome or contact me within the 24 hours they promised. I have luckily passed elsewhere...

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So after waiting over a week to hear back and numerous calls to them, I called today to be told the loan was not accepted?! They did not have the decency to email me with the outcome or contact me within the 24 hours they promised. I have luckily passed elsewhere for a loan and I am glad to not be dealing with this company as they dont know how to communicate with their customers. I have been waiting more than a week and I Have had to call them yet again! Disgusting . Do not deal with this company if you want any response at all! If i could give no stars I would.

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19th May 2016

Still waiting!!!

I have never ever known anything to be so slow..... I was told i would hear something in 24 hours that was yesterday morning. Still nothing.... No communication, no emails... When I call up I get asked to call back as they are busy! I would not recommend this...

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I have never ever known anything to be so slow..... I was told i would hear something in 24 hours that was yesterday morning. Still nothing.... No communication, no emails... When I call up I get asked to call back as they are busy! I would not recommend this company if you want a quick and easy application !!!

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18th May 2016

Slow process...

Still waiting for application to go through! Completed this middle of last week, thought I would recieve email with information (like it states on website) did not. Instead recieved a letter asking for bank statememt. Sent that away a few days back and still...

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Still waiting for application to go through! Completed this middle of last week, thought I would recieve email with information (like it states on website) did not. Instead recieved a letter asking for bank statememt. Sent that away a few days back and still nothing back. Poor communication and false information on website. Very slow process... Can't rate the loan or service as not received the funds yet! I have had loans in the past and have never known anything to be so slow. I wouldn't mind if they kept in touch with updates on my application! I didn't even know at 1 point if the credit check had been succesfull. Potentially missed out on car I want because of this. Kind of wish I'd applied elsewhere but too late to do that now as too many credit checks would kill my credit. Just going to have to wait it out.

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28th April 2016

Slow and Cumbersome

Pour communication, the online loan application says they will telephone or email for any further detail. They requested detail via post, which did not arrive even after 7 days. Email is more reliable than the postal service and also legally binding....

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Pour communication, the online loan application says they will telephone or email for any further detail. They requested detail via post, which did not arrive even after 7 days. Email is more reliable than the postal service and also legally binding. After telephoning the bank they told me to send in further information confirming my address which later they informed me they did not require, but then asked for a bank statement. We live in the 21st century people don't receive hardcopy statements or utility bills anymore and getting them is costly. 7 days passed, so using the next loan provider on GoCompare they turned the loan around in 48 hours with no issues. This process has cost me the same amount in savings that IKANO offered against the next loan provider. I have no CCJs and an excellent credit history with a good income with no large outgoings, so why had this got be so painful for a reasonable sized loan?? IKANO should request via email or phone all decision making documents with in the first 24hours.

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