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Barclays Fixed Rate Mortgage Reviews

Ratings based on 32 reviews Last review 2 weeks ago

Barclays mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Barclays...

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Barclays mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Barclays mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Your Fixed Rate Mortgage Reviews (32)

17th December 2018

Great Mortgage Products

Recently I came across a business opportunity which Barclays supported me with, while offering one of the lowest interest rates in the market. I already have a mortgage with them, their integrated process with the existing mortgage was straight forward.

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Recently I came across a business opportunity which Barclays supported me with, while offering one of the lowest interest rates in the market. I already have a mortgage with them, their integrated process with the existing mortgage was straight forward.

30th November 2018

Sharp selling practice

We had an existing mortgage with Barclays and wanted to borrow some more money against the house for building works (but not immediately when we remortgaged). Following much discussion they recommended we take out the extra as an additional mortgage....

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We had an existing mortgage with Barclays and wanted to borrow some more money against the house for building works (but not immediately when we remortgaged). Following much discussion they recommended we take out the extra as an additional mortgage. What they didn't reveal was there was no way to incorporate the two mortgages into one product without paying the hefty early termination fees (£1500 on each). So, now we need to remortgage and Barclays do not offer a good deal we have no option but to pay two fees rather than just one as expected. At no time was this issue discussed when we were sold this option, it was simply described as the best product for our needs. I'm sure it was there in the small print somewhere but this is really poor customer service, to say the least. Our complaint about this has just been rejected and we will now be taking it to the ombudsman. This is sharp selling practice similar to that seen with PPI in our opinion. A scandal. Avoid this bank at all costs.

25th November 2018

Online and telephone services poor

The online portal rarely works, regular error messages appear when doing basic tasks like checking mortgage balance etc. Telephone services also can be time consuming and call centre often has a lack of knowledge and can be quite unhelpful. Overall,...

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The online portal rarely works, regular error messages appear when doing basic tasks like checking mortgage balance etc. Telephone services also can be time consuming and call centre often has a lack of knowledge and can be quite unhelpful. Overall, getting something done can be a challenge.

1st July 2018

not a helpfulbank

after holding a mortgage with them since 2002, always paid on time every month, explaining my dad had passed away suddely I was looking at moving in with mom for a while and looking at buy to let I was ill advise by a very unfriendly and unhelpful...

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after holding a mortgage with them since 2002, always paid on time every month, explaining my dad had passed away suddely I was looking at moving in with mom for a while and looking at buy to let I was ill advise by a very unfriendly and unhelpful mortgage department

26th March 2018

Appalling service

must be the worst lender out there. Employing complete donkeys who cant articulate requirements - keep sending us back and forth, each stage taking an average of 2 weeks. 48hours processing window is just a joke and the word escalation is certainly...

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must be the worst lender out there. Employing complete donkeys who cant articulate requirements - keep sending us back and forth, each stage taking an average of 2 weeks. 48hours processing window is just a joke and the word escalation is certainly non-existent. not worth even a single star

21st March 2018

Terrible service

Don't give these jokers your business. They employ complete morons to assess your application and also the solicitors provided are useless. Cannot understand simple documentation and time consuming. Don't let the low rates suck you in.

20th November 2017

Buy to Let Mortgage

The process took 4 months instead of the 4 weeks we were quoted culminating in the bank declining to lend on the property as it was deemed "unsuitable", but they were not prepared to offer any further details as to what that meant as its "not the...

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The process took 4 months instead of the 4 weeks we were quoted culminating in the bank declining to lend on the property as it was deemed "unsuitable", but they were not prepared to offer any further details as to what that meant as its "not the bank's policy" to do so.

24th December 2016

Easy to manage overpayments

We have recently renewed our mortgage deal with Barclays and we particularly chose to stay with this product as it offers us the ability to make overpayments. We had to pay a fee but we were rewarded with a lower interest rate, so it should all...

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We have recently renewed our mortgage deal with Barclays and we particularly chose to stay with this product as it offers us the ability to make overpayments. We had to pay a fee but we were rewarded with a lower interest rate, so it should all balance out in the end.

28th November 2016

Always friendly and professional

Good experience, A very low interest rate and low monthly repayments. Every time I have had to contact them, it has been good. I have had the mortgage assessed, and it is very good in today's market.

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