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Your Fixed Rate Mortgage Reviews (32)
Great Mortgage Products
Recently I came across a business opportunity which Barclays supported me with, while offering one of the lowest interest rates in the market. I already have a mortgage with them, their integrated process with the existing mortgage was straight forward.
Read moreRecently I came across a business opportunity which Barclays supported me with, while offering one of the lowest interest rates in the market. I already have a mortgage with them, their integrated process with the existing mortgage was straight forward.
Friendly professional comprehensive
Assigned a mortgage advisor who saw me through my application step by step. Great service, great product
Barclays is very gud bank cumpair to others bank
When I go to Barclays bank to deposit d money d staff of Barclays bank help me so much ..I like d way they welcum d customers the way they treat d clients the best service u get in Barclays bank
Sharp selling practice
We had an existing mortgage with Barclays and wanted to borrow some more money against the house for building works (but not immediately when we remortgaged). Following much discussion they recommended we take out the extra as an additional mortgage....
Read moreWe had an existing mortgage with Barclays and wanted to borrow some more money against the house for building works (but not immediately when we remortgaged). Following much discussion they recommended we take out the extra as an additional mortgage. What they didn't reveal was there was no way to incorporate the two mortgages into one product without paying the hefty early termination fees (£1500 on each). So, now we need to remortgage and Barclays do not offer a good deal we have no option but to pay two fees rather than just one as expected. At no time was this issue discussed when we were sold this option, it was simply described as the best product for our needs. I'm sure it was there in the small print somewhere but this is really poor customer service, to say the least. Our complaint about this has just been rejected and we will now be taking it to the ombudsman. This is sharp selling practice similar to that seen with PPI in our opinion. A scandal. Avoid this bank at all costs.
Mortgage
Really helpful and he explained it so that we could understand it..left the bank a very happy couple
Online and telephone services poor
The online portal rarely works, regular error messages appear when doing basic tasks like checking mortgage balance etc. Telephone services also can be time consuming and call centre often has a lack of knowledge and can be quite unhelpful. Overall,...
Read moreThe online portal rarely works, regular error messages appear when doing basic tasks like checking mortgage balance etc. Telephone services also can be time consuming and call centre often has a lack of knowledge and can be quite unhelpful. Overall, getting something done can be a challenge.
not a helpfulbank
after holding a mortgage with them since 2002, always paid on time every month, explaining my dad had passed away suddely I was looking at moving in with mom for a while and looking at buy to let I was ill advise by a very unfriendly and unhelpful...
Read moreafter holding a mortgage with them since 2002, always paid on time every month, explaining my dad had passed away suddely I was looking at moving in with mom for a while and looking at buy to let I was ill advise by a very unfriendly and unhelpful mortgage department
Amateurish for such a big bank
Keep making mistakes that they don't acknowledge
Appalling service
must be the worst lender out there. Employing complete donkeys who cant articulate requirements - keep sending us back and forth, each stage taking an average of 2 weeks. 48hours processing window is just a joke and the word escalation is certainly...
Read moremust be the worst lender out there. Employing complete donkeys who cant articulate requirements - keep sending us back and forth, each stage taking an average of 2 weeks. 48hours processing window is just a joke and the word escalation is certainly non-existent. not worth even a single star
Terrible service
Don't give these jokers your business. They employ complete morons to assess your application and also the solicitors provided are useless. Cannot understand simple documentation and time consuming. Don't let the low rates suck you in.
Great service and value for money
Really quick and simple service. Very pleasant staff and nothing was too much trouble.
Buy to Let Mortgage
The process took 4 months instead of the 4 weeks we were quoted culminating in the bank declining to lend on the property as it was deemed "unsuitable", but they were not prepared to offer any further details as to what that meant as its "not the...
Read moreThe process took 4 months instead of the 4 weeks we were quoted culminating in the bank declining to lend on the property as it was deemed "unsuitable", but they were not prepared to offer any further details as to what that meant as its "not the bank's policy" to do so.
Competitive rate
Very competitive rate! I compared others and Barclays came out on top.
Easy to manage overpayments
We have recently renewed our mortgage deal with Barclays and we particularly chose to stay with this product as it offers us the ability to make overpayments. We had to pay a fee but we were rewarded with a lower interest rate, so it should all...
Read moreWe have recently renewed our mortgage deal with Barclays and we particularly chose to stay with this product as it offers us the ability to make overpayments. We had to pay a fee but we were rewarded with a lower interest rate, so it should all balance out in the end.
Always friendly and professional
Good experience, A very low interest rate and low monthly repayments. Every time I have had to contact them, it has been good. I have had the mortgage assessed, and it is very good in today's market.
