Barclays mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Barclays...
Read Full DescriptionBarclays mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Barclays mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.
Do take note of the poor reviews, I can assure people that they are well founded. We were approved after formal application and valuation was complete. Then the underwriters changed their mind. Have lost my dream house due to their incompetence.
I transferred my mortgage to Barclays, that part was easy, every other step has been horrifically painful. Logging into the account is painful, speaking to someone (with their six security questions) has been painful. Paying my mortgage off so I...
Read moreI transferred my mortgage to Barclays, that part was easy, every other step has been horrifically painful. Logging into the account is painful, speaking to someone (with their six security questions) has been painful. Paying my mortgage off so I dont have to speak to them again has been painful. Im a normal person with a normal mortgage, nothing special, I would actively recommend against taking a mortgage out with Barclays/Woolwich.
The bank did not disclose at the outset what type of property they would not lend on. Basically if their surveyor did not like the decor then he would give a bad report and the bank would not lend. All this and 4 months of them faffing about with...
Read moreThe bank did not disclose at the outset what type of property they would not lend on. Basically if their surveyor did not like the decor then he would give a bad report and the bank would not lend. All this and 4 months of them faffing about with the application and having told us its 99% certain that they would lend us the finance, and we had spent money on legal fees, private surveys etc based on their assurances. Very very unfair.
As a first time buyer, I felt completely in the dark when it came to applying for a mortgage. Add in help to buy, a new build, and buying off plan and the situation was overwhelmingly. A gentleman called Thomas from Barclays did my first affordability...
Read moreAs a first time buyer, I felt completely in the dark when it came to applying for a mortgage. Add in help to buy, a new build, and buying off plan and the situation was overwhelmingly. A gentleman called Thomas from Barclays did my first affordability checks over the phone and later on my mortgage application. Thomas was a saint dealing with my million questions, his patience was unending. He was completely knowledgeable, and hand held me through the process, he was positive throughout the process, always reassuring when I was worrying about everything. I can’t say enough good things about Thomas and Barclays and the service I received. Thomas was the friendliest person I’ve come across in terms of banks and customer service and I will be going back to Barclays in the coming year when I look to move to a bigger property. A really good experience made easy by Barclays staff.
I love how easy it is to check my mortgage via the banking app. So helpful :)
Recently I came across a business opportunity which Barclays supported me with, while offering one of the lowest interest rates in the market. I already have a mortgage with them, their integrated process with the existing mortgage was straight forward.
Read moreRecently I came across a business opportunity which Barclays supported me with, while offering one of the lowest interest rates in the market. I already have a mortgage with them, their integrated process with the existing mortgage was straight forward.
Assigned a mortgage advisor who saw me through my application step by step. Great service, great product
When I go to Barclays bank to deposit d money d staff of Barclays bank help me so much ..I like d way they welcum d customers the way they treat d clients the best service u get in Barclays bank
We had an existing mortgage with Barclays and wanted to borrow some more money against the house for building works (but not immediately when we remortgaged). Following much discussion they recommended we take out the extra as an additional mortgage....
Read moreWe had an existing mortgage with Barclays and wanted to borrow some more money against the house for building works (but not immediately when we remortgaged). Following much discussion they recommended we take out the extra as an additional mortgage. What they didn't reveal was there was no way to incorporate the two mortgages into one product without paying the hefty early termination fees (£1500 on each). So, now we need to remortgage and Barclays do not offer a good deal we have no option but to pay two fees rather than just one as expected. At no time was this issue discussed when we were sold this option, it was simply described as the best product for our needs. I'm sure it was there in the small print somewhere but this is really poor customer service, to say the least. Our complaint about this has just been rejected and we will now be taking it to the ombudsman. This is sharp selling practice similar to that seen with PPI in our opinion. A scandal. Avoid this bank at all costs.
Really helpful and he explained it so that we could understand it..left the bank a very happy couple
The online portal rarely works, regular error messages appear when doing basic tasks like checking mortgage balance etc. Telephone services also can be time consuming and call centre often has a lack of knowledge and can be quite unhelpful. Overall,...
Read moreThe online portal rarely works, regular error messages appear when doing basic tasks like checking mortgage balance etc. Telephone services also can be time consuming and call centre often has a lack of knowledge and can be quite unhelpful. Overall, getting something done can be a challenge.
