Barclays Fixed Rate Mortgage Reviews

Ratings based on 47 reviews Last review 3 months ago

Barclays mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Barclays...

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Barclays mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Barclays mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Your Fixed Rate Mortgage Reviews (47)

13th August 2020

Dealing with them after a bereavement

It took over 6 months for the mortgage team to sort out the account, even though the bereavement team has passed on all of the information required, twice....

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It took over 6 months for the mortgage team to sort out the account, even though the bereavement team has passed on all of the information required, twice.

There was a series lack of communication and so much red tape. I was passed from department to department and no one could help. In what was a very distressing time anyway, having to deal with this for 6 months (whilst still getting letters addressed to the deceased) was overwhelming.

I really hope that my complaint has made them reevaluate their processes as I would hate for someone else to experience what I went through

17th June 2020

used as a internal excerise i feel....

Went through the usual mortgage info gathering routine gave over all they needed......and more... complied with all requests..i honestly feel they know more about me now than i do or gchq and mi5/6....i have an a1 credit rating little debt ..even...

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Went through the usual mortgage info gathering routine gave over all they needed......and more... complied with all requests..i honestly feel they know more about me now than i do or gchq and mi5/6....i have an a1 credit rating little debt ..even 2 properties with 50% ltv on each ....all good they said....Then as always they decided to move the goal posts and say no after saying yes its in the bag 100% i have had my time completly waisted for the own selfish internal needs .....i feel exhausted and used by barclays mortgage dept ....

6th March 2020

Unexplained repayment terms

I have a BTL mortgage and wanted to repay some of the loan value and reduce the repayment term. Barclays suggested paying down the maximum without incurring any penalties. Great I thought, until they conveniently forgot to mention to me that if you...

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I have a BTL mortgage and wanted to repay some of the loan value and reduce the repayment term. Barclays suggested paying down the maximum without incurring any penalties. Great I thought, until they conveniently forgot to mention to me that if you pay more than 3 months worth of your usual monthly mortgage payment, they reduce your new monthly amount, BUT the term of the mortgage remains the same. I feel like Barclays were not transparent or clear enough at the time when I made my enquiries and should have been more honest. I wouldn't have even thought to ask them whether they had some sort of '3 month rule'. Lesson learnt! I will be moving to another lender now, once my term with Barclays is up in a few months time and will have cleared a big chunk of my mortgage. I wouldn't recommend Barclays. They are sneakyand dishonest.

5th November 2019

Good Foxed rate mortgage

I've used Barclays for over 25 years. They have good: - online access - telephone support - personal loans - mortgages - high street branches All which I have and used.

4th November 2019

Evil & calculating institution

I hav gave no stars because - having banked with Barclays for 30 years, borrowed & repaid them thousands of pounds without 1 late payment, my experience of the mortgage application made me feel physically sick. They had me on the phone for nearly 2...

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I hav gave no stars because - having banked with Barclays for 30 years, borrowed & repaid them thousands of pounds without 1 late payment, my experience of the mortgage application made me feel physically sick. They had me on the phone for nearly 2 hours - I was only looking for a small mortgage- despite them having good mortgage deals on the net they eventually offered me a rate a quarter more than them rates & after asking me what my budget was they made sure eventually that they took me right up to the top of my budget. They are sneaky snakes & I would advise avoiding them where mortgages are concerned.

6th June 2019

Complete waste of time and money, will promise the world and then withdraw last minute

Do take note of the poor reviews, I can assure people that they are well founded. We were approved after formal application and valuation was complete. Then the underwriters changed their mind. Have lost my dream house due to their incompetence.

28th April 2019

NEVER get a barclays mortgage

I transferred my mortgage to Barclays, that part was easy, every other step has been horrifically painful. Logging into the account is painful, speaking to someone (with their six security questions) has been painful. Paying my mortgage off so I...

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I transferred my mortgage to Barclays, that part was easy, every other step has been horrifically painful. Logging into the account is painful, speaking to someone (with their six security questions) has been painful. Paying my mortgage off so I dont have to speak to them again has been painful. Im a normal person with a normal mortgage, nothing special, I would actively recommend against taking a mortgage out with Barclays/Woolwich.

9th February 2019

Bank not transparent with their lending criteria

The bank did not disclose at the outset what type of property they would not lend on. Basically if their surveyor did not like the decor then he would give a bad report and the bank would not lend. All this and 4 months of them faffing about with...

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The bank did not disclose at the outset what type of property they would not lend on. Basically if their surveyor did not like the decor then he would give a bad report and the bank would not lend. All this and 4 months of them faffing about with the application and having told us its 99% certain that they would lend us the finance, and we had spent money on legal fees, private surveys etc based on their assurances. Very very unfair.

4th February 2019

Five star service

As a first time buyer, I felt completely in the dark when it came to applying for a mortgage. Add in help to buy, a new build, and buying off plan and the situation was overwhelmingly. A gentleman called Thomas from Barclays did my first affordability...

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As a first time buyer, I felt completely in the dark when it came to applying for a mortgage. Add in help to buy, a new build, and buying off plan and the situation was overwhelmingly. A gentleman called Thomas from Barclays did my first affordability checks over the phone and later on my mortgage application. Thomas was a saint dealing with my million questions, his patience was unending. He was completely knowledgeable, and hand held me through the process, he was positive throughout the process, always reassuring when I was worrying about everything. I can’t say enough good things about Thomas and Barclays and the service I received. Thomas was the friendliest person I’ve come across in terms of banks and customer service and I will be going back to Barclays in the coming year when I look to move to a bigger property. A really good experience made easy by Barclays staff.

23rd January 2019

Great rates and rewards

I'm on an excellent fixed rate. Get a monthly cash reward for banking, insuring and using a mortgage from barclays. Great customer service the few times I've needed it too. Oh and their app is excellent.

17th December 2018

Great Mortgage Products

Recently I came across a business opportunity which Barclays supported me with, while offering one of the lowest interest rates in the market. I already have a mortgage with them, their integrated process with the existing mortgage was straight forward.

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Recently I came across a business opportunity which Barclays supported me with, while offering one of the lowest interest rates in the market. I already have a mortgage with them, their integrated process with the existing mortgage was straight forward.

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