Lloyds Bank: Mortgage reviews

Name: Mortgage
Rating: 3.31 (35 reviews)

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3.31

Based on 35 reviews, last reviewed 10th Mar 2023

300% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

5 star

44%

4 star

11%

3 star

11%

2 star

1 star

31%

Latest highest rating:

5

Hustle free Remortgage I locked in a new deal to remortgage my property. Managed to lock in a new rate secured for 6 months due to high interest rates going up. I'm happy to... Read more Reviewed on: 10th March 2023

Latest lowest rating:

1

NO CARE FOR LOYALTY NO HELP I have been with Lloyds Bank for 18 yrs with a mortgage. Never once missed a payment. This month February 2023 I asked for a payment holiday. We were ... Read more Reviewed on: 27th February 2023

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About the Mortgage

Lloyds Bank mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Lloyds Bank mortgage reviews. You write your mortgage reviews, whether fixed-rate or tracker, to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Lloyds Bank Mortgage reviews (35)

Hustle free Remortgage

I locked in a new deal to remortgage my property. Managed to lock in a new rate secured for 6 months due to high interest rates going up. I'm happy to say that my remortgage has now completed all in the comfort of my home. It was a very smooth transition with no hiccups. Thank you once again for honouring your side of the deal despite bank of England rate increase. Reviewed on: 10th March 2023

NO CARE FOR LOYALTY NO HELP

I have been with Lloyds Bank for 18 yrs with a mortgage. Never once missed a payment. This month February 2023 I asked for a payment holiday. We were told we had until 28th February to make our payment. We usually pay on the 1st. Because we had not paid in the first our mortgage holiday was refused. We told them this would make us struggle financially as we had something we needed to organise which would have us back in track. They refused. It seems 18 yes of paying without any missed payments is neither here nor there. This company will not help even the customers who have been good on their account! Very disappointing! UPDATE So we where told 23rd February that if we paid this months mortgage then we could gave a holiday. Then today 27th February I received a call saying we couldn't. That they apologise for getting our hopes up. That they sympathise with this and that and just verbal company non-sense. No help at all. They can't help due to the fact decent afford the mortgage!!! We haven't missed a payment in 18 years and just needed to get our new work contracts in order as the other person who had the other half of the mortgage abruptly stopped without warning us! DO NOT GET A MORTHAGE WITH THIS COMPANY..THEY DO NOT CARE ABOUT YOUR LOYALTY OR GIVE ANY SUPPORT. Unless you want to rack a bill up with a 0% interest rating that will kill your credit rating. That was as far as their generosity went... Reviewed on: 27th February 2023

Great mortgage

Easy flexible mortgage with competitive rates Reviewed on: 20th February 2023

Fantastic support

Lloyds customer service while I was going through the process of buying a house and arranging a mortgage was second to none. As a first time buyer the whole process was new and unfamiliar to me but my mortgage adviser guided me through every step. Cannot recommend more highly! Reviewed on: 9th February 2023

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