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Lloyds Bank: Mortgage reviews

Name: Mortgage
Rating: 3.24 (38 reviews)

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3.24

Based on 38 reviews, last reviewed 14th Dec 2023

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

41%

11%

34%

Latest highest rating:

5

They are a brilliant bank I like their customer service and they make sure that any fraud payments are paid back and reassure the customers to Reviewed on: 6th April 2023

Latest lowest rating:

1

Morgage V bad service waste of time best to not go with them avoid waste of time waste of money Reviewed on: 14th December 2023

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About the Mortgage

Lloyds Bank is a financial services provider offering a range of products and services, including a variety of mortgage products. Make sure that you’re confident with the Ts and Cs and interest rate of a mortgage before taking it out. Always speak with the lender or an independent advisor if you need help understanding your options.

At Smart Money People, we understand that finding the right mortgage provider is difficult. That’s why we collect Lloyds Bank mortgage reviews, to help you make an informed decision when choosing your new lender.

If you’re considering a mortgage with Lloyds Bank, find out more from the reviews on Smart Money People. Learn why borrowers chose Lloyds Bank as their mortgage provider and how satisfied they’ve been so far. Read about Lloyds Bank’s customer service to find out how quickly customers’ issues get resolved. Find out the main pros and cons of a Lloyds Bank mortgage. All of this and more can be found in our Lloyds Bank mortgage reviews.

If you have a mortgage with Lloyds Bank, share your experience with others by writing a review. Tell us which mortgage you chose and how satisfied you’ve been so far. Share the main pros and cons you’ve experienced. How supportive was Lloyds Bank throughout the application process? Have you been kept you up to date with any important mortgage updates or news? Would you recommend the lender to your family and friends? Whether good or bad, write a Lloyds Bank mortgage review today. Together, we can help people like you make better financial decisions.

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Lloyds Bank Mortgage reviews (38)

Morgage

V bad service waste of time best to not go with them avoid waste of time waste of money Reviewed on: 14th December 2023

AVOID AVOID AVOID

AVOID AVOID AVOID AVOID Just awful, I have been in contact with Lloyds concerning my mortgage since February. I have not received promised calls, (apparently they have made them and voice messages) EE have told me I have not received anything. I arranged a payment holiday that didn't get put through properly. This incurred an incorrect direct debit! I then got a threatening letter about being in arrears when I wasn’t. Then I had to telephone them to reorganize my payment holiday. They said they were sorry, said they could do nothing about the impact they have made on my credit score although it was from all their mistakes! Each time I called I was given different information. I then called to chase all the calls they never made. I was again told they had but couldn't get through. Funny how I receive their text message from this number telling me I was going to receive the call I never received!! I put in a complaint that has been declined on most of the issues, I was given £150 based on the Epilepsy it has caused through stress, the impact it has had on my mortgage application with another broker and the worry and frustration we have insured through all of this. I have been told that the team leader to the advisors listened to these calls has been instructed to act upon their mistakes. That's it…9 months of being messed about..effect on my health and our future home..£150!! Reviewed on: 25th October 2023

They are a brilliant bank

I like their customer service and they make sure that any fraud payments are paid back and reassure the customers to Reviewed on: 6th April 2023

Hustle free Remortgage

I locked in a new deal to remortgage my property. Managed to lock in a new rate secured for 6 months due to high interest rates going up. I'm happy to say that my remortgage has now completed all in the comfort of my home. It was a very smooth transition with no hiccups. Thank you once again for honouring your side of the deal despite bank of England rate increase. Reviewed on: 10th March 2023

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