Smart Money People Logo

Barclays: Fixed Rate Mortgage reviews

3.62
Based on 85 reviews, last reviewed 4th Sep 2024
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
15%
See only 3 star reviews
1%
See only 2 star reviews
5%
See only 1 star reviews
26%

Latest highest rating:

4

Helpful banking Good product very friendly very helpful and answer all queries. Easy easy to move from one product to another and re-mortgage. Easy to track on the ap... Read more Reviewed on: 24th May 2024
James Smith's avatar
James Smith

Latest lowest rating:

1

They nearly cost me my flat, and moving out of home Sadly my first home was above shops, so limited me in choices of companies. Barclays was the cheapest of the two options. Whilst arranging a mortgage,... Read more Reviewed on: 4th September 2024
Richard P's avatar
Richard P

About this product

Barclays is a financial provider offering a range of products and services, including fixed rate mortgages. A fixed rate mortgage has a set interest rate for a specific period of time, usually between two and five years, but sometimes up to ten. If you have any questions about a mortgage, always ask the lender or an independent advisor.

Buying a home is a large financial investment, so finding the right mortgage is important. We collect Barclays fixed rate mortgage reviews to help you make an informed decision when choosing your lender and product.

Read the reviews on Smart Money People to find out how satisfied existing homeowners are with Barclays’ fixed rate mortgage. Learn why they chose this mortgage and whether they would recommend the product to family and friends. Read about genuine experiences with Barclays’ customer service team to learn how swiftly the lender resolves any issues and concerns. Gain valuable insight into the provider and product by reading our Barclays fixed rate mortgage reviews.

Did Barclays help you buy your dream home? Write a review for the fixed rate mortgage today. Tell us why you chose this mortgage and how satisfied you’ve been throughout. What are the main pros and cons you’ve experienced? Don’t forget to include details about the application process and how easy it was to understand. Has Barclays kept you up to date with any important mortgage news and updates? Would you recommend the mortgage product to your friends and family? Write an honest Barclays fixed rate mortgage review on Smart Money People. Together, we can help people like you make better financial decisions.

Review Barclays: Fixed Rate Mortgage now

Help others make smarter decisions by sharing your own experience. Write a review

Barclays Fixed Rate Mortgage reviews (85)

Absolutely brilliant

5
Staff were brilliant quick service and would highly recommend them Reviewed on: 15th June 2021

Good rates, fair T&Cs, excellent responsiveness

5
They have a variety of competitive mortgage products and there are no hidden catches. Everything is clear and the terms and conditions are fair. The mortgage adviser is helpful, knowledgeable, efficient and responsive. I have had two mortgages with Barclays and was able to port my discontinued lifetime tracker to my new property and then take a new product for the rest. I refer all my friends and employees to Barclays. Reviewed on: 4th June 2021

Excellent

5
Barclays have gone above and beyond to help us throughout the coronavirus pandemic. Reviewed on: 23rd February 2021

Good range of products and services

4
Barclays offer a good range of mortgage products at very competitive rates. Reviewed on: 17th February 2021

Good customer service

5
We have our mortgage with barclays and its been 1 and half years Very good experience Reviewed on: 17th February 2021

Been great this year

5
Been so flexible through the pandemic. I excellent service at a tough time Reviewed on: 16th February 2021

Appalling mortgage process

1
Every single step of my mortgage review was as painful as they could possibly make it. It has been over 14 weeks since I started my application and process and I am still waiting on completion. Customer service provide no use only being able to read an old dated comment From my application that’s very brief Rather than an actual update and that’s after holding on their phone lines for over an. Hour and half. The whole structure of the department is baffling. I think over 20 different people must have worked on the application given the amount of times Iv been told it had to be sent to another department for review, every small step of the way I have to wait 5 working days for anything to be done, that includes for someone to read and pass it onto someone else! Overall it is just truly shocking and I won’t ever look to remortgage with them. Reviewed on: 6th February 2021

Complete mess, Clown Employees, Monkey org

1
If you want to lose chance of buying your dream house then go with Barclay otherwise don't even think about it. Over 2 months of my application and no one knows what is happening and none of the clowns sitting in call centers are willing to help. Reviewed on: 6th January 2021

Completely inept employees

1
As a first time buyer it should be a pretty straight forward process for me, but it wasn’t, the people Barclays hire are completely incompetent at their jobs, we were consistently lied to for 3 months over a document that wasn’t sent out (they told us repeatedly they had) on top of all this, they decided to audit the mortgage application after they were delaying us constantly for around 4 months, this adding another couple of weeks on the the completion date. Please use another company other than Barclays, as soon as I can I will be cutting ties with this company and looking elsewhere. Seems they hire anyone and everyone who really shouldn’t be employed in any capacity. Reviewed on: 15th December 2020

Dealing with them after a bereavement

1
It took over 6 months for the mortgage team to sort out the account, even though the bereavement team has passed on all of the information required, twice. There was a series lack of communication and so much red tape. I was passed from department to department and no one could help. In what was a very distressing time anyway, having to deal with this for 6 months (whilst still getting letters addressed to the deceased) was overwhelming. I really hope that my complaint has made them reevaluate their processes as I would hate for someone else to experience what I went through Reviewed on: 13th August 2020

Do you have a different Barclays product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Barclays has a range of products available. Check the ratings of each product to find the right one for you. View all products