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Barclays: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.59 (87 reviews)

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3.28

Based on 87 reviews, last reviewed 6th Mar 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

51%

15%

28%

Latest highest rating:

4

Helpful banking Good product very friendly very helpful and answer all queries. Easy easy to move from one product to another and re-mortgage. Easy to track on the ap... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

I wish I had never applied for a mortgage with this... I wish I had never applied for a mortgage with this dreadful organisation Reviewed on: 6th March 2025

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About this product

Barclays is a financial provider offering a range of products and services, including fixed rate mortgages. A fixed rate mortgage has a set interest rate for a specific period of time, usually between two and five years, but sometimes up to ten. If you have any questions about a mortgage, always ask the lender or an independent advisor.

Buying a home is a large financial investment, so finding the right mortgage is important. We collect Barclays fixed rate mortg...

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Barclays Fixed Rate Mortgage reviews (87)

It could not be more frustrating to do the basics with Barclays

Terrible customers service, terrible online banking - they take your money and care about nothing else Reviewed on: 4th January 2022

Fair interest, friendly service

As a first time buyer, we expected to pay a higher interest rate so were pleasantly surprised with our offer from Barclays. The mortgage process was completely straight forward and all completed quickly. I had to call to change our bank details and the customer service agent was extremely helpful and polite. Very happy overall. Reviewed on: 31st August 2021

Absolutely brilliant

Staff were brilliant quick service and would highly recommend them Reviewed on: 15th June 2021

Good rates, fair T&Cs, excellent responsiveness

They have a variety of competitive mortgage products and there are no hidden catches. Everything is clear and the terms and conditions are fair. The mortgage adviser is helpful, knowledgeable, efficient and responsive. I have had two mortgages with Barclays and was able to port my discontinued lifetime tracker to my new property and then take a new product for the rest. I refer all my friends and employees to Barclays. Reviewed on: 4th June 2021

Excellent

Barclays have gone above and beyond to help us throughout the coronavirus pandemic. Reviewed on: 23rd February 2021

Good range of products and services

Barclays offer a good range of mortgage products at very competitive rates. Reviewed on: 17th February 2021

Good customer service

We have our mortgage with barclays and its been 1 and half years Very good experience Reviewed on: 17th February 2021

Been great this year

Been so flexible through the pandemic. I excellent service at a tough time Reviewed on: 16th February 2021

Appalling mortgage process

Every single step of my mortgage review was as painful as they could possibly make it. It has been over 14 weeks since I started my application and process and I am still waiting on completion. Customer service provide no use only being able to read an old dated comment From my application that’s very brief Rather than an actual update and that’s after holding on their phone lines for over an. Hour and half. The whole structure of the department is baffling. I think over 20 diff... Reviewed on: 6th February 2021

Complete mess, Clown Employees, Monkey org

If you want to lose chance of buying your dream house then go with Barclay otherwise don't even think about it. Over 2 months of my application and no one knows what is happening and none of the clowns sitting in call centers are willing to help. Reviewed on: 6th January 2021

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