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Barclays: Fixed rate mortgage reviews

Name: Fixed rate mortgage
Rating: 3.44 (95 reviews)

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3.44

Based on 95 reviews, last reviewed 3rd Jul 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

53%

15%

27%

Latest highest rating:

5

Really pleased with our mortgage experience with Bar... Really pleased with our mortgage experience with Barclays. The application process was simple, communication was good, and everything was handled effi... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Poor processes, poor ethics - would avoid This review is being written by somebody who works at a senior level in the mortgage industry. I have recently been supporting a vulnerable family me... Read more Reviewed on: 3rd July 2026

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About this product

Barclays offer mortgages with a range of fixed rate terms.

You can apply for a Barclays mortgage if you’re remortgaging, a first-time buyer, moving home or want a buy-to-let. Barclays have a mortgage support hub which gives information and guides about mortgages.

Barclays mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Fixed rate mortgage reviews (95)

They nearly cost me my flat, and moving out of home

Sadly my first home was above shops, so limited me in choices of companies. Barclays was the cheapest of the two options. Whilst arranging a mortgage, the whole home purchase process ground to a halt. Barclays were not progressing the mortgage application. It took me, the estate agents, several friends, both sides solicitors, the developer and my mortgage advisor calling them non-stop for 4 days, to eventually get through to someone. Barclays had asked for my flats Royal Mail address, and the address including floor number (which we don't use in the UK). These didn't match and they silently stopped progressing my mortgage as these two different addresses, that they asked for, didn't match. I was incredibly stressed and depressed that my chance to move out of home was on the line, as there wasn't much time left to exchange. Later after thankfully moving in, I opened a bank account with them, but this hid my mortgage account and I couldn't pay my mortgage. They had to wipe my profile and rebuild everything. And when I later closed the account a few years later, my mortgage disappeared again... Finally part redemption mortgage overpayments with them require a separate payment of 3x your mortgage cost. This made overpaying them a slow process. I have never been so angered and upset by any other company. Reviewed on: 4th September 2024

Helpful banking

Good product very friendly very helpful and answer all queries. Easy easy to move from one product to another and re-mortgage. Easy to track on the app as well. Reviewed on: 24th May 2024

10 YEAR CUSTOMER GOING STRONG

I have been a barclays customer for nearly 10 years and never had any issues. They are really reliable and offered a great fixed term contract when we got our mortgage loan at 21 with a very basic credit score. Overpayment are easy to do and the app is really easy to navigate. Customer service chats are efficient and recieve response time is really quick. I have used many other services through barclays such as loans and all have been quick and easy to use Reviewed on: 22nd March 2024

Personalised, tailor made, great service, emphasis o...

Personalised, tailor made, great service, emphasis on long term relationship Reviewed on: 15th February 2024

The best

Easy to apply, excellent team, respect for customers Reviewed on: 17th September 2023

Simple terms

Banking App is very good and user friendly Reviewed on: 29th August 2023

Top drawer

Couldn't fault them at any stage, Reviewed on: 20th June 2023

DO NOT GET A MORTGAGE WITH BARCLEYS

If you are thinking about getting a mortgage with Barcleys, DO NOT DO IT. I'm currently in the process of trying to complete on a house, and Barcleys are the reason why its been delayed BY A MONTH. Reason why to AVOID Barcleys: 1. The customer service is so incredibly crap. after waiting 40 minutes on 2 separate occasions to talk to someone about the progress of my mortgage (both on the same day, in the morning). I was told 2 completely different things by 2 different people. The first one told me it was all signed off and all they needed was a the certificate of title from my solicitor. The second one told me that they won't proceed because of the inactive rent charge on the house. BOTH complete wrong, after I spoke to my solicitor. 2. If you have any sort of covenant found in your house searches, Barcleys will make it a nightmare to proceed with the mortgage. All other lenders accept indemnity, Barcleys apparently do not. 3. They're all a bunch of complete morons. Reviewed on: 5th May 2023

Easy and clear communication

Having a mortgage with Barclays was a breeze and having a tracker to know where you are in their process was great. The service they provide makes mortgages less daunting and easier to understand. Reviewed on: 6th April 2023

Greate bank

Greate bank with great apr, specifically the fix rates Reviewed on: 5th April 2023

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