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Barclays: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.55 (91 reviews)

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3.55

Based on 91 reviews, last reviewed 16th Apr 2026

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

14%

26%

Latest highest rating:

5

Barclays mortgage Helpful and when there was a delay they extended the approved offer period Reviewed on: 16th April 2026

Latest lowest rating:

1

I wish I had never applied for a mortgage with this... I wish I had never applied for a mortgage with this dreadful organisation Reviewed on: 6th March 2025

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About this product

Barclays is a financial provider offering a range of products and services, including fixed rate mortgages. A fixed rate mortgage has a set interest rate for a specific period of time, usually between two and five years, but sometimes up to ten. If you have any questions about a mortgage, always ask the lender or an independent advisor.

Buying a home is a large financial investment, so finding the right mortgage is important. We collect Barclays fixed rate mortgage reviews to help you make an informed decision when choosing your lender and product.

Read the reviews on Smart Money People to find out how satisfied existing homeowners are with Barclays’ fixed rate mortgage. Learn why they chose this mortgage and whether they would recommend the product to family and friends. Read about genuine experiences with Barclays’ customer service team to learn how swiftly the lender resolves any issues and concerns. Gain valuable insight into the provider and product by reading our Barclays fixed rate mortgage reviews.

Did Barclays help you buy your dream home? Write a review for the fixed rate mortgage today. Tell us why you chose this mortgage and how satisfied you’ve been throughout. What are the main pros and cons you’ve experienced? Don’t forget to include details about the application process and how easy it was to understand. Has Barclays kept you up to date with any important mortgage news and updates? Would you recommend the mortgage product to your friends and family? Write an honest Barclays fixed rate mortgage review on Smart Money People. Together, we can help people like you make better financial decisions.

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Barclays Fixed Rate Mortgage reviews (91)

Good customer service

We have our mortgage with barclays and its been 1 and half years Very good experience Reviewed on: 17th February 2021

Been great this year

Been so flexible through the pandemic. I excellent service at a tough time Reviewed on: 16th February 2021

Appalling mortgage process

Every single step of my mortgage review was as painful as they could possibly make it. It has been over 14 weeks since I started my application and process and I am still waiting on completion. Customer service provide no use only being able to read an old dated comment From my application that’s very brief Rather than an actual update and that’s after holding on their phone lines for over an. Hour and half. The whole structure of the department is baffling. I think over 20 different people must have worked on the application given the amount of times Iv been told it had to be sent to another department for review, every small step of the way I have to wait 5 working days for anything to be done, that includes for someone to read and pass it onto someone else! Overall it is just truly shocking and I won’t ever look to remortgage with them. Reviewed on: 6th February 2021

Complete mess, Clown Employees, Monkey org

If you want to lose chance of buying your dream house then go with Barclay otherwise don't even think about it. Over 2 months of my application and no one knows what is happening and none of the clowns sitting in call centers are willing to help. Reviewed on: 6th January 2021

Completely inept employees

As a first time buyer it should be a pretty straight forward process for me, but it wasn’t, the people Barclays hire are completely incompetent at their jobs, we were consistently lied to for 3 months over a document that wasn’t sent out (they told us repeatedly they had) on top of all this, they decided to audit the mortgage application after they were delaying us constantly for around 4 months, this adding another couple of weeks on the the completion date. Please use another company other than Barclays, as soon as I can I will be cutting ties with this company and looking elsewhere. Seems they hire anyone and everyone who really shouldn’t be employed in any capacity. Reviewed on: 15th December 2020

Dealing with them after a bereavement

It took over 6 months for the mortgage team to sort out the account, even though the bereavement team has passed on all of the information required, twice. There was a series lack of communication and so much red tape. I was passed from department to department and no one could help. In what was a very distressing time anyway, having to deal with this for 6 months (whilst still getting letters addressed to the deceased) was overwhelming. I really hope that my complaint has made them reevaluate their processes as I would hate for someone else to experience what I went through Reviewed on: 13th August 2020

used as a internal excerise i feel....

Went through the usual mortgage info gathering routine gave over all they needed......and more... complied with all requests..i honestly feel they know more about me now than i do or gchq and mi5/6....i have an a1 credit rating little debt ..even 2 properties with 50% ltv on each ....all good they said....Then as always they decided to move the goal posts and say no after saying yes its in the bag 100% i have had my time completly waisted for the own selfish internal needs .....i feel exhausted and used by barclays mortgage dept .... Reviewed on: 17th June 2020

Unexplained repayment terms

I have a BTL mortgage and wanted to repay some of the loan value and reduce the repayment term. Barclays suggested paying down the maximum without incurring any penalties. Great I thought, until they conveniently forgot to mention to me that if you pay more than 3 months worth of your usual monthly mortgage payment, they reduce your new monthly amount, BUT the term of the mortgage remains the same. I feel like Barclays were not transparent or clear enough at the time when I made my enquiries and should have been more honest. I wouldn't have even thought to ask them whether they had some sort of '3 month rule'. Lesson learnt! I will be moving to another lender now, once my term with Barclays is up in a few months time and will have cleared a big chunk of my mortgage. I wouldn't recommend Barclays. They are sneakyand dishonest. Reviewed on: 6th March 2020

Easy to switch mortgage

Best in market, really simple to switch Reviewed on: 28th December 2019

Good Foxed rate mortgage

I've used Barclays for over 25 years. They have good: - online access - telephone support - personal loans - mortgages - high street branches All which I have and used. Reviewed on: 5th November 2019

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